Questions

Hola. Me pasaron un archivo glb y estoy intentando abrirlo en Adobe Aero. Lo pude hacer pero no se ven las texturas ni colores. Quedó todo en un color mate en todo el objeto. Alguna idea?Gracias! 

Hi, I am facing issues with 2 things: 1. I designed a scene with 3d models (.glb format for models) and it is an imaged tracked design. The design is printed on a sweatshirt. The design is working properly in the workspace, but when I scan the QR code and it asks me to find for the particular image in real world and I scan the design in real world its showing some kind of error on the phone. I even tried printing my design on a paper and then image track the same for AR but still its showing the same error. (refer to image 1) 2. I saw a lot of youtube videos, and for a design which has image tracking all those youtube people could select image + vertical/horizontal surface for anchor type (refer to image 2). But in my laptop ( Lenovo yoga windows ) the adobe aero app shows me that I can only select one of the three options in anchor type. (refer to image 3)

Hi, Was there just a major update?! There has been a hudge change in how my experiences work. Now my ipad and or phone need to see the Anchor Image all the time!. I am creating some big experiences that cover more space. The Anchor Image just starts it. It worked untill this afternoon? Anybody any idea what happenend!?

Hi, Maps re not displayed When Location anchor selected. following error is shown in the command prompt " [2023-08-28 19:35:02.430] [error] [TilesetContentManager.cpp:731] An unexpected error occurs when loading tile: Unknown exception" . Is anyone else is facing this problem ?  

Even when I change the properties, nothing changes and it still rotates on its edge. My hope is to make a flower iamge spin from its center. Any suggestions appreciated. I saw the 'get around' with copying and making a group, but that is so complicated and actually didn't fix this issue.Thanks so much for any suggestions.

Is there any way to mess with the lighting and shadows of a scene?

Hello why my layer button is not working in adobe aero i tried so many times please help me out

I am wondering if there is currently a timeline for the free beta version of Aero and if this app will also become part of the paid creative cloud subsciption model (meaning that you will need a paid subsciption to create AR work for the app), thanks!!!

I'm working on a large scale AR project for an event taking place in September with an NFL team. I'd really like to be able to use the new Geospatial Creator feature with Aero. I've requested access through the application link from a few adobe accounts accounts from our company but so far have not received access. Is there anything that could be done to expedite the process? Thanks!Samuel

I don't see the move asset path feature in the Aero tutorial in my app. https://helpx.adobe.com/aero/how-to/create-animations-in-aero.html"Directable Characters," a feature that is explained at around the 1:53 minute mark of the video. App version is 2.23.6 (125)

Aero and Geospatial Creator Beta on Pc, (using Iphone 10 and new Ipad pro and samsung7 at location)After building a demo for the local college hub. It downloads and opens at the location but nothing is visible? even allows me to video? What have I done wrong? Do i need a proximity behaviour to turn on when I get to the location? The link and Qrs work on phones and tablet but nothing to see after download?

Is there a simple way to backup .real files to a local or other drive besides Creative Cloud? I am going to try the Geospatial pre-release and the instructions suggest that I backup my regular Aero.real files before installing the pre-release version.I know I can export each file within the editor, but I don't see a way to do them all wholesale.Is there something I am missing?

Hello, community,So I see a lot of cool projects done in Aero, but it looks like all the tutorials out there are fairly basic. I came across some educational project descriptions on some Adobe resource pages. The projects described are pretty complex stuff. Are the more complex projects done with a combination of tools (regarding interactivity?) Like within the WebGPU framework, Unity, etcI am mostly interested in creating art installations in the form of tours, and—for example—as far as I understand it, it is not yet possible to build one single tour within Aero, and one has to patch the experiences. Can anyone point me to more in-depth tutorials (Entirely built in Aero) of more complex projects? If they exist, of course 😉Thanks 🙂V

Even if a viewer has downloaded the Aero app, when they open the file, it is in EDIT mode and they have to know to go to VIEWER mode. Is there (and I hope so) a way to share the AR experience so that a viewer can just 'see' the experience in front of them? If they have to 'place' it, that is fine also but once it is placed, it should function. 

How do I "save as" in Adobe Aero? I would like to make changes to a an Adobe Aero file, and save it as something else generating a new QR Code. Whenever I make changes to the Aero File it reissues the same exact QR Code. I would like to save as and mcreate different QR coes for different uses. 

I'd like an audio clip to pause when the user reaches a certain proximity away from an object. Is there a way to do this?

Hi There,  I was curious if anyone else had run into this issue, the scale and position of an fbx object seems to be random when different people import it into Aero, the images below show the issue. Is there any way to make it consistent?  Sincerely,Kyle Brim

I am building a graphic for a wall that  supposed to bring a bunch of animation and additional content for the user. But, I have a TV on the wall that I do not want to cover up with content.  How would I mask that object?

Hi all, I am new to Aero so sorry for my ignorance. I am trying to import a zip folder with PNGs, OBJs, and MTLs but when I do so on Mac it only displays the first frame PNG. Does anyone know how I can import my zip folder so it displays everything and not just the first frame PNG. Any help or recommendations are appreciated, thanks.

Hi there, I was wanting to use video assets in my project. Is Aero able to support Video at this stage?

Started playing with the geospatial creator and noticing some issues/challenges to the current implementation. 1. If an asset is tagged to a lat/long coordinate, the application overly-relies on scanning the environment and not on the placed asset. For example, testing an item attached to 60 feet above my house and the only manner in which the view loads is from the street view of the house, not the back or anywhere other than the front.  The application should have all the information it requires from the anchor coordinates and placement of the model, yet that does not seem accurate at this point. 2. The anchor seems to be fluid. An item should not track as you walk down the street, but rather be anchored allowing the viewer to walk "around" the item.3. There is a definite disparity between the placement of the item in the tool and its appearance in the application while on location. I think this has some good beginnings, but there are issues in a mature industry t

Hi everyone, I would like to install the Adobe Aero Beta App on my Google Pixel 7 Pro.For some reason I can neither find the applicaiton in the Android Google Play store throuh clicking the link form the adobe website, nor does is appear when searching for the name in the GPlay search bar.  The Pixel 7 OS is up to date and the phone is listed as supported devices at the Adobe Site. How can I get the app running to test my prototypes? Thanks!

The only thing you can do with this app is view the Barbie installation in times square.  And if you are not in times square the app is completely worthless.   What about making it be able to scan my aero codes and allow it to take a photo of what is visible thru the camera.     Right now the only functionality for aero is to scan the code and then you can take a screen grab of what is on my phone but that isn't an easy or great way to do things.

https://play.google.com/store/apps/details?id=com.adobe.aeroHas anyone had success installing from this link?

Hello there, . I have a question regarding a particular situation in Aero: Initially, I have an object located at point X, which I then move to location Y.Once at location Y, I intend to apply a rotation to the object.Unfortunately, the current preview system only allows me to visualize the rotation when the object is back at its starting position (X).Ideally, what I'm looking for is the ability to adjust a step in the behavior-timeline and have all the preceding steps in that timeline executed accordingly. This way, I can make precise tweaks without having to restart the complete preview for all elements and ensure that the rotation aligns properly with other objects. If anyone else has encountered this issue or has a solution, I would greatly appreciate it if you could share your insights with me.Thank you!