after the last set of acrobat updates I cannot edit headers & footers. I can add them to a document, but even if I try to edit them immediately after they are added I get the message header & footers cannot be detected. Any solution?

Hi All,

I hope you are doing well, and thanks for reaching out.

We apologize for the trouble you've experienced. We have notified the product team about this issue, and they are currently working to identify the root cause and develop a solution.

We will provide an update here as soon as the fix is available in a public release. Thank you for your patience and cooperation.

Regards,

Anand Sri.

Hi ​@Jezza01 

Hope you are doing well and thanks for reaching out. We are sorry for the trouble.
 

To help the team investigate and narrow down the root cause, could you please share a bit more detail?

A few quick questions to help us troubleshoot:

• Which operating system and version are you on? (e.g., Windows 10/11 with build number, or macOS version)
• Does this happen with all PDFs from those apps, or only specific files/templates?

If possible, could you also share:

• A short screen recording (video) showing the issue (before/after adding headers/footers)
• A sample file (if it doesn’t contain sensitive data) where the problem consistently reproduces

These details and recordings are very helpful for our engineering team to reproduce the issue and work on a fix. Thanks for flagging this and for your patience so far.

~Amal 

Same Issue here

Same issue here - combining several PDFs into one, then adding a header and footer

The header/footer cannot be updated, as it says it can’t detect a header or footer to change

Problem just started for me in version 2025.001-21151 (64 bit), but as often as this program updates, the problem might have commenced in an earlier version.

I, too, am having this problem.WHAT a PAIN!