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Participant
October 18, 2023
質問

An incomplete dialogue box opens when I open a PDF and freezes the application

  • October 18, 2023
  • 返信数 1.
  • 366 ビュー

I have just installed on a new computer and every time I open a PDF an incomplete dialogue box opens with a buffering circle that does not finish and stops me from using the adobe application! Anyone have any ideas on how to stop the dialogue box?

このトピックへの返信は締め切られました。

返信数 1

Amal.
Legend
February 21, 2024

Hi there

 

Hope you are doing well and sorry to keep you waiting.

 

This is a known issue and our engineering team is working on it for the fix.

 

Please update the application to the new version 23.08.20533 from the help menu > check for updates and reboot the computer once and see if that works.

 

Thanks for your time and patience.

 

~Amal