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Participant
October 21, 2021
Question

EC 4008 stopping the download of PDF's from my mail

  • October 21, 2021
  • 2 replies
  • 3003 views

I have just had a problem on my IMac downloads from my emails - When I receive an email with attachment and click on this it just comes up with 

code":"EC-4008"

"requestId":"f4cb9f67-67f1-9a2d-2f2c-5a000b017200"} and does not open... 

What is this and how do I fix it?

 

 

2 replies

Participant
April 26, 2024

It means the page you were trying to download but couldn't had sensitive information on it. It also means the bank or whoever you were dealing with has received the file information by cloud transfer for processing so your download step which failed will not be needed afterall and will not affect overall objective you were trying to achieve or outcome.

Legend
October 21, 2021

This isn't an Adobe problem. You need to contact support for whatever email program you are using.