Questions

Adobe has the most pathetic support system I have ever seen and I am not blaming the support team.  Why does the website say that Adobe DC Cloud is HIPAA compliant when it is not.  This is a simple question.  All they want to do is upsell to another program--Adobe Sign Enterprise.  No one knows what a HIPAA compliance BAA agreement even is.  Ridiculous.  

 Good morning, after the last update, Adobe (adobe acrobat 2025.001.20630) displays one image incorrectly, the browser displays the same image correctly.   

I have a text field, called T1, with a formula in the Simplified field notation box.  The formula is to take a number entered in another text field, T2, and multiply it by 5.  The formula is T2*5.  If there is no number entered in T2, I would like to hide the zero in T1.  Normally, I would enter the following as a Custom calculation script in T1:  if(event.value == 0) event.value = "";But, I can't use both a Simplified field notation and a Custom calculation script in T1.  Any ideas?  Thanks.

I use the combine as PDF option often. I went to try and combine 2 different PDF pages today and it continues to merge the information from one file to another. I just want to take 2 files/pages and make them one file.There is a pop up message that comes up telling me that it is going to merge my information and if I don't want that than I need to use the portfolio option except when trying it that way, they remain 2 separate files, there is not combining. I don't want to open a "portfolio" with multiple files, I want to open one file that has all my pages in one file where I can scroll through like I used to. This is the most frustrating thing!

I have to often print a series of labels that include information such as a roll count, 1 of 50, 2 of 50, etc. How can I add a single form on a single page in Acrobat that will increase sequentially per the copies printed?

I need to use an uncertified plugin and even though the 'use only certified plug-ins' is unchecked - it still says it is in certified mode and the usual set/exit, unset/exit doesn't change it.  Any suggestions appreciated.  Thanks

When I open or print a pdf file, I receive the following error message:  

Hi I tryed everything... and I can't get the list of the tools on the left side of the screen the only tool I have there is the AI assist.  I really did everything that I found but nothing workedThank for your help. 

I've literally had to uninstall the Acrobat plugin from Google Chrome due to a very irritating behavior that just started a few days ago. The problem is like what I stated in the subject title. Every time I initially launch Google Chrome it also automatically launches Adobe Acrobat. I am not opening a PDF file in Chrome. All I am doing is just starting the web browser. Nothing else. But every time Chome is launched the Acrobat window would launch and jump in front of it. I looked all thru Acrobat's settings and Chrome's settings and couldn't find anything to defeat that annoying behavior. The only way I could finally get Chrome to stop launching Adobe Acrobat when Chrome is first launched was by removing the Acrobat plugin completely.I don't like having to remove the Acrobat browser plugin because there are nice features about it. But I don't need the Acrobat window jumping up in the way every time I launch the Chrome browser. Has anyone else been dealing with this issue lately? If so,

Everytime I open my Chrome web browswer, Acrobat opens up. However, Acrobat doesn't even completely load when this happens. It's just a blank window. How do I get Acrobat to stop trying to open whenever I open up my Chrome web browser?I am using Windows 11 on the ASUS ROG Strix Scar (2025). 

I want to add a date in the PDF so that it can be automatically updated to the date of that day every time it is openedCan anyone help? I have tried many times per the comment from the community, but it didn't work.I may need detailed steps.     

Greetings everyone, I hope I am clear enough in my post, I have a user who has acrobat pro installed on their computer and complain that as of yesterday, they can no longer convert multiple files to pdf via the context menu. It does however convert single files, here is an example:single file -> convert to pdf appearsmultiple files -> no other users on our adobe plan have this option functionning correctly as of today. for troubleshooting steps, here's what I triedregsvr32 "C:\\Program Files\\Adobe\\Acrobat DC\\Acrobat Elements\\ContextMenu64.dll"they do not have the folder in Program Files (X86) . After this I uninstalled acrobat pro completely, reinstalled it through creative cloud and then updated acrobat pro as an update was available, no dice. Tried re-registering the file, both times i registered it, it gives me confirmation that the registration is successful. does anyone have any insight to give? such as a registry key to edit or should i use

Hello, even though I paid for Acrobat through the Samsung Store, it still lists me as a free user and I can't use it even though I paid for it. I couldn't reach anyone. I hope someone from here can solve my problem. 

I open a blank Word file, type in some text, click File > Print > choose Adobe PDF > Desktop > Save. Then I get an error from Acrobat: "There was an error opening this document. This file cannot be found." Same error when trying Excel/PowerPoint/Outlook. When I try Chrome or Notepad, no problem. Kicker: it works in the MS apps when I choose File > Save as Adobe PDF. I tried Repairing Acrobat, Restarting, no Acrobat updates, no Office/Windows updates. Latest version (subscription) of Acrobat 2025.001.20643. Latest version of Office 365. The COM add-in is enabled in all MS apps. Windows 11 Enterprise. What am I missing?

Hello Adobe Community,I’ve encountered a rendering issue in the latest release of Adobe Acrobat Reader DC (64-bit, Windows 11, 25.001.20630).When using qualified electronic signatures (QES) created with Digiseal desktop software, the signature image inside the signed PDF looks blurry, slightly grayish, and less color-accurate in the latest Acrobat Reader DC. However:In older Acrobat Reader DC  of this year versions (e.g. 25.001.20577,), the same signed PDF displays the signature image perfectly — sharp and color-accurate.In other PDF viewers (Edge, Foxit, Sumatra, etc.), the PDFs also display perfectly. If i print the file the ourcome is terrible. I tried a lot with Digiseal to use different images and formats, field sizes, image sizes. Sometimes it gets a little better but nothing works like it did before. As this is a big deal for me i would welcome any help or insights that could help me out!Thanks a lot!

Acrobat launches on its own, randomly, it's creepy and annoying

I’m experiencing a persistent issue with Adobe Acrobat on Windows 11. Each time the system starts, Acrobat launches automatically without being requested, displaying a mostly blank window with only the hamburger menu visible in the top corner.Details:• OS: Windows 11 (fully updated)• Behavior:1. On every cold boot or restart, Acrobat opens on its own.2. The window is blank except for the hamburger menu — no other UI elements, menus, or document content are displayed.3. Closing the window manually stops it until the next startup.• Troubleshooting attempted:• Disabled Acrobat in Task Manager’s Startup tab.• Checked and removed related entries in and registry paths.• Disabled scheduled tasks related to Acrobat.• Verified no startup triggers in Adobe’s own preferences.• Tested with MSI self‑healing disabled to rule out re‑registration behavior.• Result: Issue persists despite all above measures.

Good morning, I have been receiving this error message for several days. I have already checked, as reported in other posts, that the Adobe Acrobat folder in TEMP had the correct permissions and it does because I can write to it. I also uninstalled Adobe Acrobat and reinstalled it but the problem persists. What else could I do?Thanks

Hello all, we are having issues in Adobe Reader from version 5.001.2063, when I open invoice all pictures are blurry, for example signature, company logo or QR code. Its critical bug for us as we are not able to print invoices.

Within the last week we have had the same issue reported by two unrelated customers.  In both cases embedded jpg images within PDF documents (used to include either a company logo or a stationery form) are failing to be rendered correctly when opened by some of their third-parties, appearing large and blocky (as if compressed or rendered at very low resolution) covering the text content and resulting in PDF documents being unreadable.  In one case the PDFs are purchase orders being sent to suppliers, and in the other they are invoices being sent to customers, so this is a very significant issue.Nothing had changed in either of the sending company's systems, however, based on other support tickets from the last week that I have seen, it appears that the issue might be occurring when the recipients of the PDF documents have applied a recent Acrobat Reader update. Could someone confirm that this serious bug has been acknowledged by Adobe, and that it is being treated as a m

Recently (within the past week), Adobe Acrobat DC is opening when I start my computer (PC Windows 11 Pro version 24H2). I'll exit the program and a few minutes later it will open up again. This usually continues for 3 or 4 times and then it stops doing it.I've checked the Task Manager to make sure it's turned off at start up. I'm not sure if there is an option or something within Adobe to stop this from happening that I've simply missed. It's also odd that it just now started doing this -- I've had the app on my computer for years.

I have been given access to Creative Cloud All Apps, however I'm unable to search for or download Acrobat Pro and can only find and download Standard version in the Creative Cloud Desktop App. All help is appreciated. 

Before the recent Adobe Pro update, I am able to view the contents of each individual PDFs within the PDF Portfolio without clicking "Open Document". That means one click on the file name & I can immediately see the individual PDF content.   But that feature is no longer possible. So I have click twice: First click is on the file name and the second click on the "Open Document". Because the opened file resides on a separate tab, I have to click back the prior tab to click open another file name. So many clicks required!   I know it doesn't sound like a big deal to have a few additional clicks. But in my field or work, I deal with a lot of PDF Portfolio files every day. This means I have to increase 1000% of my mouse clicks!   Can someone please roleback the old Acrobat Pro? There was nothing wrong with that and everything is wrong with this new version!! 

I've run into a new issue today for the first time. I got the "Sign-in Limit Exceeded" (or similar) dialog today. When I scrolled through the list uf supposed sign-ins, my current session was listed about 8 times. I didn't take a screenshot of it, but there were around 8 instances of something like the following, as if Acrobat had signed in multiple times, pushing me over the device limit. THIS DEVICE(Signed in 3 minutes ago) This is quite disruptive to my work, so I hope there's a simple solution to stop this happening again.Has anyone else encountered this issue?ThanksRichard

There's a problem with the 2025.001.20643 version when printing, the printing setup (double-sided especially) never remembers the latest setting used, and I need to click it manually every time.