Questions

I subscribed to the monthly plan of Acrobat Pro DC and downloaded the installer and ran it in Administrator mode.After proceeding to 75%, it waits for a long time and then gives me a C136 error with an option to retry or quit. I've attempted "retry" thrice, only to end up at the same place.I also followed instructions in these forums and ran the Adobe CC cleanup tool as well as the uninstaller tool. It still does not get resolved.Windows 10 Homei7 4th Gen processor8 GB RAM

I work at a commerical print shop and we've had an issue for a little while now where objects that are set to screen (or multiply, etc) that are a pantone color do not show up in Acrobat. They also don't show up on the printer. As soon as I change the colors to CMYK, they show up just fine. This recently popped up where a customer had tried to color a QR code with a screen of their Pantone blue and we didn't even know it was there because it just showed up white. Has anyone else had this issue? My guess is it's related to the Pantone libraries being removed from Adobe products but I'm not quite sure why it's having issues in the PDF. *Also, I know we can just preflight the files and convert everything to cmyk but our printers have pretty good spot color matching systems so we like to leave it in there in case we need to tweak the color on the printer. It has to have a spot color value in order to be edited on the printer. 

Hi all,I combined two pdf documents and it all went well.Afterwards I realised that the two documents were different sizes (actual page sizes). Found a tutorial online showing how to overcome this. So far so good.I have opened the "new"  file on 2 different machines using adobe and no problem, but on a 3d machine I receive the error message that the file has "bad Xref type entires", which I've read up on but don't pretend to understand. It isn't a major issue, but I'm concerned other users of this file (it is to be made available to many) might experience issues opening the file. How do I fix this? I have saved under a new name, as some suggested, but nothing has changed.Thanks in advance. 

Im running Windows 11 64 bit - previously I had a version of Acrobat Pro in the computer. Now I see the files in the registry but I cant remove them. Ive tried running the Adobe uninstaller and installer, Safe Mode, and Control Panel. I also am unable to install Adobe reader and I get the newer version already installed error message. How do I remove ALL Adobe from the computer to start all over. This is just terrible! Please HELP!  Thanks!JT 

I hate you so much adobe. I open adobe. It crashes. I open adobe again. I get an additional second then it crashes. Fifteen time this happens until I finally can open my document. I CAN NOT EVEN CREATE A NEW DOCUMENT BECAUSE I CANT GO ON THE HOMEPAGE FOR LONGER THAN 2 SECONDS BEFORE IT CRASHES. This software company is garbage and I hope they fail in all future endevors and their spouses leave them for people who are actually capable.

The comment tool is not working properly - all the comment options disappear (text, textbox, call out box...) after typing. 

I need to process approximately 100 PDF files, and I usually use the actions in Adobe Acrobat Pro 2015 for batch processing. However, I can only find 'Scale pages to A4' in the default actions, and cannot batch scale pages to Letters. Is there a way to Batch Convert A4 Pages to Letters?

Adobe Acrobat full disk access in privacy & security is greyed out on Mac. Docs don't  open

Prezados bom dia ,  Há um tempo estou tentando realizar a conversão de um documento PDF em PDF A  , toda vez que realizo a conversão me apresenta a seguinte mensagem : Este arquivo requer conformidade com o padrão PDF/A e foi aberto no modo somente leitura para impedir modificações , contudo segundo  pesquisas realizadas a frase correta que deveria apresentar seria : Este arquivo está em conformidade com o  padrão PDF/A e foi aberto no modo somente leitura para impedir modificações.  Minha dúvida seria o que significa essa frase apresentada no documento gerado ? Caso de fato não seja a frase que deve ser apresentada , como fazer a configuração correta, para que o documento seja convertido no padrão PDF/A? Versão adobe instalada : (64 bit)  25.001.20531Problema apresentado em todos os PDF's gerados em qualquer máquina Log Collector : AdobeLogs_20250623_123113_074-win-GS.zxp Desde já agradeço e fico no aguard

In the Creative Cloud it says that Acrobat is installed, but it is not on the computer.

Dear Adobe Support Team,I am experiencing a problem activating my Adobe Acrobat 15 license on a Windows 11 24H2 computer. When I launch the application, I am prompted to sign in with my Adobe ID. However, after successfully signing in, the software keeps returning to the login prompt and will not proceed to the activation or allow me to use the product.Could you please provide guidance on how to resolve this issue, or assist with an offline activation method?Thank you for your help.

Hello, I have received a document for formatting. The client wants me to add trackers to the PDF. He sent specific instructions such as: Typesetter Instructions for Hidden TrackersAll hidden trackers will be placed in the following locations:-Footer, below page number-Following the period ending the last sentence of Scope-HIDDEN COLOR MUST BE ZERO PERCENT BLACK-Codes for each group are as follows: ANSI Code: xxxxxxName with document designation and distributor name (e.g., document_name_ansi.pdf) CEI Code: xxxxxName with document designation and distributor name (e.g., document_name_cei.pdf) And there are more codes to be added. I never worked with trackers in PDF. I am not tech-savvy when it comes to working with scripts, HTML, or other similar tools. I need some help with that. Thank you very much. Sebastian

The SMS-Link nor the QR-Code leads to a page. It's "Sorry, not found."

Hi All, I'm in the need for some much needed advice and guidance. I have a client that would like a menu on their pdf that is kind of like a menu on a website. Each button will have a rollover state and link to certain pages within the document. I created the rollovers in InDesign and they more often than not work really well. However, they can often be glitchy, where some buttons will randomly stay in their rollover state colour.  I have the latest versions of acrobat, and the pdf has been exported as an interactive pdf. Is there something that I'm doing wrong? Its annoying how random it is though which makes me think its a software issue. The client has looked at it on their computer and it does the same. I shall try and upload an example if I can.

Dear NegiDear Adobe Support Team,I would like to share that we are currently facing an issue where e-signature authentication fails when using Adobe Acrobat. Despite our efforts—including deleting and recreating the license account in the Adobe Admin Console—the issue still persists.Affected Account ID: tung.ln@nsrp.com.vnContract Number: [Contract ID: 8F9FAA5FA04DB9AF978A]We would appreciate your assistance in resolving this matter as soon as possible.Thank you for your support.Best regards,

Have been trying to submit a document I received via https://secure.echosign.com/public/hostedForm?formid=xx Upon submission, I am getting an error: Error message: Unhandled Error: 250622071037399.webapp-prod-a-4 I cleared caches/cookies, tried incognito mode, I checked on both Chrome/Firefox, Safari, and even tried on Mobile. No luck, same error!! Very frustrating!! 

Tried changing dispay preferences, too but didn't work...

Hi,I'm generating a Hebrew-language PDF using iText 7 with the PDF Calligraph (Free Trial) module.The PDF displays correctly in Adobe Acrobat Pro — the text is shown RTL as expected, and copy-pasting the text outputs it in the correct logical order.However, when I use the "Compare Files" tool in Acrobat Pro to compare it with an older Hebrew PDF, the Hebrew text from the new file appears reversed (left-to-right) only during the comparison view.Even though:The PDF itself is valid (shows correctly)The language and RTL direction are set (e.g., he-IL)"Compare Text Only" is enabledThe comparison engine seems to render the new Hebrew text character-by-character in reverse order.I tried the following:Disabling/enabling the new Acrobat UI ("New Experience")Enabling "Compare Text Only"📌 Acrobat Pro version: 25.1.20531.0 (fully up to date)Is this a known issue with RTL languages in Compare mode?Is there a way to force logical RTL rendering for text during comparison?Thank you!

On both my main Mac (a 2023 Mac mini with Apple M2 Pro chip) and my just purchased MB Air, I'm running Mac OS Sequoia 15.5. I've been running Adobe Acrobat Pro 2020 v. 2020.005.30774 on my main Mac. However it also says "2020 Release (Classic)" but I thought Classic was for Intel Macs with Rosetta. I don't understand any of that. 😉 LOL For consistency, I'm trying to install the same Acrobat on my travel mac, my new MB Air, but I get directed to a version of Acrobat 2020 that asks me to install Rosetta which my Mac doesn't like. Would appreciate help. Which download to use? Which plan should I have? Thank you.

I always use the feature fill and sign to simply fill out a document, why am I getting a post here when trying to fill it out?? 

I have a problem. When I enable color change in Enfocus, the Acrobat pitstop turns off

Directions on two Help pages don't work. Both Adobe Help pages both two different ways. Is it possible to bookmark a PDF file in Adobe?

I'm not quite sure what to call it, but I'm using the highlight tool for the first time & every time I highlight the text, a little palette appears with a colours selection thing & a bin, just below where I've highlighted & covers up the next thing I want to highlight! A total pain. I mean, I get why it might be useful to have this nearby, but can I move it, the way I can move (or switch off) the coordinates box in Photoshop? If not, that needs to be added in.

We have a Adobe Acrobat 8 standard. When i try to activate, Acrobat was not activated and says there is no internet connection. But in my laptop there is a internet connection.. Pls help me to activate the product.

Hi all, My user is facing a weird issue. The "Get Started" window always appears when she opens the Acrobat Pro.Also, the "Get Started" window will appear when she saves the PDF or opens a new tab in Acrobat Pro.I tried to reinstall the Acrobat, but it still appeared.Is there anyone who can tell me how I can solve this issue?