RoboHelp

I have recently upgraded to RH 7 from X5. I have XP and use Word 2003. I am experiencing an error that I, and according to Adobe, they, have never seen before: HC3033: Warning: C:\helpfiles\MFACT Help\FAS 157 Mapping.hh : The Topic ID "#define" contains invalid characters. The #, =, >, @, !, or \°haracters cannot be used in a WinHelp version 4.0 source file. This results in the offending document not being able to be context sensitive. This error only applies to brand new topics created in RH7 and that have been assigned a Map ID. If there is no Map ID assigned, this error does not come up. I am wondering if this has anything to do with the fact that RH seemingly "cannot open word" when first opening up RH. I know this is generally a template issue - all of my templates are safely out of my project folder and in the appropriate folder in Documents and Settings. Anybody ever seen this one before?

Hi,I must tell you that I'm having a very hard time to moderate myself. When I click anywhere in the text, RH will select the lettre on the right of the cursor?????!!!!!My question is      WHY????? How do I deactivate this thing????By what magic did this happen?Pierre

I have trouble understanding how "Index" works in RoboHelp 2019.Index can be accessed1: as a panel on the left and2: as a dropdow under Topics Properties.When I open a topic and copy-paste a word into the index panel on the left side and an add it to the Index it appears with a keyword icon. Now - according to the User Manual this new index word is supposed to also appear in the Topics Properties on the right side. Only it does not.IF I use Topics Properties and the Index dropdown to add my index words, my Index words appear correctly in the index on the left with an icon and a link to the topic.When I publish to html5, only the index word which have a link to a topic comes along to the index pane i HTML5. The words I put in the index on the left are gone. They do not even appear when searching the index in HTML5.This seems like an inconsistency to me. I suppose there is a deeper meaning but I can't figure out what that is. Also I wonder why it is not possible to right click a word and

I am making a small demo of how to make a cocktail in RoboHelp.I have created topics for:DescriptionIngredientsPreparationServing... but how do I manage sort order in the contents panel in Robohelp? I can name the html files 01, 02 etc but that does not change the sort order in the contents panel.

Hi!I want to use Robohelps API to integrate and use it in my web application which is written in asp.net.Have googled a lot and the only thing I find is that information should be found in the installation map.Isn't there any other help you can get??I appreciate answers

Hi,For my Warning, Quick Tip and Attention sections, I would like to surround or enclose the text into a bubble or border like in the image below. The text must be accessible to be copied.Does not need to be exactly like that, but a box of some kind.Thanks!Pierre

Hi,1- Content of Drop-down box has no spellcheck text. 2- Selected some, not all, of the text that is in a Drop-down box. 3- Went into the source window. I changed nothing and went back to the Author window. Spellcheck applied for entire Drop-down box content.Why is it doing that? Maybe it would be a good idea to completely remove the Spellcheck option.I do not want to press F7 to try to remove the spellchecker option because I have Ignored out all the spell checks in all my documents. I do not want to risk reapplying them.I requested the release 7 update to our main office.Also, in the source page, is there a way to remove the Spellcheck option?Thanks,Pierre

Last week I successfully imported a FrameMaker book into a RoboHelp project using the "Create new project from FrameMaker Book" option.Today I attempted to convert another FrameMaker project using the same method, but after 5 minutes or so, it resulted in the error: "Failed to import FrameMaker Document. If this problem continues, contact technical support."I attempted to import the book then using the File > Import > FrameMaker Document and selecting Book. Same result.I attempted to import just a single document from the FrameMaker book in this way, and again the same result.What can I try next?

Context: RH 2019 - WebHelp outputNewbie question here.I'm new to RH2019 and I am experimenting with the skin designer. I replaced the default logo (blue circle) with the company logo. No matter how large I make the source graphic, the image comes through extremely small in the output.The yellow rectangle is where the image displays.I can't see any settings to specify the size of the image. Any clues on where to fix this?

I have one RoboHelp 9 Project that is now failing to print the Printed Documentation (doc/docx file). It worked 2 months ago. The generated chm is fine. There could have been some Word copy/pastes but I've removed any "mso" html. It's failing at the same point each time so I've reviewed the html tab in that topic and the ones above it but don't see any issues. I've even removed the topic/file that seems to be the problem and it wasn't fixed. Afterwards, all the other topics are missing and fail to process too.Here's some Output View text:Processing 'DWSTIRSignature'...Processing 'DWSTAirFormation'...Processing 'DWSTGroundFormation'...Processing 'DWSTMaritimeFormation'...Missing topic '..\PrintDoc\!doc_tmp_folder_0\DWSTMaritimeFormation.htm'.Failed to process 'DWSTMaritimeFormation'...Failed to build 'Attributes'...Building 'Communication Devices'...Processing 'Communication Devices Overview'...Missing topic '..\PrintDoc\!doc_tmp_folder_0\Communication_Devices_Overview.htm'.I looked at

Hi,Currently I am using RoboHelp 11. My project requires to generate PDF and Word outputs on regular basis. However, with my utter surprise, I have found that both Printed Documentation and PDF generation options are deactivated for me!When I am trying to generate PDF output (File >> Generate >> PDF Output) then PDF output generation option is appearing as inactive:In addition, when I am trying to generate the Word output by clicking Printed Documentation option from the Single Source Layouts pod, RoboHelp is giving me an error message that I need to install MS-Word 2000 or later version, though I am currently using Word 2016: It would be great if anybody can provide me the solution to get the printed documentation and PDF generation activated for me.Thanks in advance!

We have a merged parent project with 2 child projects within it.The responsive html5 output works as expected.However, when we try to take a printed documentation output of the parent project (hoping it will output both the child projects in the PDF/Doc) it looks ilke it is not doable.Any tips on how to get this?

Greetings!I need the community's help with something that we're having a very hard time accomplishing (given that it's possible)Pre-history:We are currently on RH 9 and have been testing RH 2019 for a few monthsLast week, we were finally able to connect RH 2019 Classic with Sharepoint (so that we can use it for version control)After the connection was established, we started testing every possible scenario so that we can push the tool to its limits and see what activities potential "break" the projectsSurprisingly, most things work pretty well, except the inability to force a comments box/prompt to appear at check-in (see details below)Here's how RH 2019 Classic behaves each time we do a Check-In:If we click "check-in" or "check-in all" - there's no prompt giving us the option to enter a check-in comment. The activity is however immediately and accurately recorded under "Show History"If we however try to go to File->Exit BEFORE checking-in the file, then a prompt will come up each t

One thing I noticed in using new RH2019 is that topics cannot be viewed side-by-side. Does anyone know if this feature will be brought forward to the new application. I really liked having that feature in the older versions of RH. Or is that available and I just haven't found it yet.thanks

I am using RoboHelp 2019 Classic, and our help project has been around for a long time in RH.  Many years ago, we had the Malformed Topics failure with generating a Word docx from RH, which we resolved by using the RHStyleMapping.CSS.  So we haven't had this failure in generating a Word doc in years.  until now.There are several small topics, plus a gigantic one that we are trying to convert to Word. The gigantic topic is a 25-page table that is generated in Word where it is then converted into HTML.  We all know what happens with that conversion (!!), but we had no choice for this particular list. (This list is important, since it is given to our customers and is required - it is a list of all the fixes in our application covering 4 different versions, thus the 25-page length.)  So, anyway - I am suspecting all those Word codes in there as well as just the sheer length of that one table.  We are getting the infamous "Warning: The Word Document became corr

I have been using RH for years and had to upgrade to RH 2019...not of my choice.  Is there any way other than changing the display properties on my laptop to resize the topic windows (panels)?  The cursor does have the edge grabs but when I drag to resize nothing happens.  Thank you.

Hello everyone,Is it possible to insert a 'related topics' section that includes the page number for that topic, automatically generated?Having related topics is great, but, at present, the user is forced to return to the table of contents to find its location.Or is there another way around this?(I'm still new to RoboHelp).

The Facts:RoboHelp 2019Output to Responsive HTML 5Import Word DocAzure_Blue SkinMy RoboHelp projects (Import from Word) output is not flush to the left margin.A coworker has produced RoboHelp projects (Responsive HTML 5) that were imported from FrameMaker and the output is flush to the left margin.Is this configurable or a limitation?

Have you done it?  I'd love to hear what you did and a basic run down on how you did it.Here's what I'm looking to do . . . . We have a SaaS product that has three different flavors and each of which have a somewhat different set of tools and available options.  We have created all content in  RoboHelp and would love to have our SaaS product tell RoboHelp exactly what topics should be included in the HTML Help based upon what product and options the customer has access to. Rather then have the user make these selections in help, I'd like our application to set the set these conditions and pass them along to the RoboHelp files to set these filters.What do you think?Thanks for any and all feedback!

Is there a relatively easy way to make a Topic TOC - sticky (so that it continues to display even as you scroll down)?

Hello all,I am attempting to move my RoboHelp environment into the slightly more recent past, by upgrading our projects from RH8 to 2017, which in turn facilitates us to upgrade the machines from Win 7 to Win 10. This is all within a managed corporate environment so "try 2019 version" isn't an option for me right now!I have created a "test" project which myself and my colleague can both connect to in RH2017, I'm on Win 7 and she is on Win 10. Source control is on Sharepoint, where I was previously using RSC with RH8.I am now attempting to upgrade a copy of one of our main projects into 2017. The upgrade of the files went pretty smoothly, and I've been able to connect, publish etc (Webhelp output). But when my colleague connects to the same project, on a Win 10 machine, after the initial connection and download of files, RH falls over with an "Application Stack Overflow" error message. We attempted to go back into the local copy of her project on c:\ but RH complained that root.fpj was

I have been using RH HTML version 8.02 for several months. Recently, after compiling, the Search results do not work. The Search tab shows Error: Failed to initialize database. This occurs when I compile locally and to the server. Running MJ's Diagnostics did not fix the problem.Thanks.Bill

I have a project compiled as a HTML (.chm file) under RH10.  This project needs to get imported to a workstation that has RH 2019 installed, using RH 2019 Classic.  The .xpj file was imported under the HTML Help Project selection.  It displays without the topics from the original project and without a TOC.  What am I doing incorrectly?

Hi,There are options to delete Glossary, Filter, and Search icons in Responsive HTML5, but what about the Index and Table of Contents icons in RH2019?

In 2013, I purchased Adobe Technical Communication suite 4 (with FrameMaker 11/RoboHelp 10) on disc directly from Adobe. I need to re-install it, and using the discs isn't an option. I want to re-install by downloading from adobe.com.QUESTION: How can I get a link to download ATC Suite 4?I have the serial number from my original purchase. Thanks for any help you can give!