RoboHelp

I've included Placeholders (breadcrumbs and Mini-TOCs) in Master Pages. They work as expected for the HTMLHelp output, but when I generate Printed Documentation (.doc), they aren't there.I checked to make sure that I didn't accidentally assign them an online-only condition (I didn't).I'm using RoboHelp 9 (RH9). Do I need to do something special?  I just tried specifically applying the Print condition to the breadcrumbs in the footer and using that condition in the build, but that didn't help.

This is our situation:We are working in RoboHelp 7.  We have many projects and about 40,000 topics in our current Help.We are upgrading to RoboHelp 2015, but not until after one more maintenance release, at which point, we will totally reorganize our Help and use filters heavily.I am still editing topics in RoboHelp 7, but am also trying to prepare for the upgrade.As I work on these many, many files, I'd like to apply some kind of markers that would help me filter the material after the upgrade. It doesn't have to be picked up by the program, but at least I'd be able to quickly see that "this file is theory" and "this file is a how to," and organize/filter them accordingly.Does anyone have any suggestions how I might do that?Thanks!!Susan

I am running RoboHelp 11 under Windows 8. The project is under Subversion version control (SVN). My problem is that the *.fpj files appear not to update.I have imported several topic files into a folder that already contain topics and an *.fpj file. I do a Save All and Commit the project to SVN. When I subsequently Update the project (to bring the latest version to my local disk) the imported files are not in the Project (though they exist in the disk folder) and the folder fpj file has not been updated.I have local Admin rights on the machine, so I don't think permissions are the cause.Advice and guidance? Please?

I would like to embed a  video in webhelp which by default opens at its Youtube address in a separate tab.Customers with limited (or, no) internet access tend to see 'Internet Explorer cannot display the webpage' plop in the middle of the page which we'd like to avoid.

Hi Everyone,When attempting to Customize the layout for Responsive HTML5 output, I get stonewalled by an error message saying that the "MasterThemeSchema.xml" file has invalid data.What can I do about this?My ultimate goals here, really, is to:Change the navigation icons for TOC, glossary, index, etc. from icons into buttons with the actual WORDS "Contents," "Glossary," etc.(Is this accomplished through changing the skin? I see something about this on RoboWizard site, but it seems to apply to WebHelp output, rather than HTML5 output.)But, I need to solve this "invalid data" problem in and of itself, as well.Thanks,Mark

Hi all,I'm wondering, if anyone of you knows where I can see, in which projects a certain topic is used? I searched the available reports, but with no luck.What I want to know exactly is the following:I have several "general" projects like "Install", "Configuration", "Views". Then I use some topics from each of these projects in other projects (via the Resource Manager; the topics are linked and keep updated). In the combined projects, I see which topics origin from somewhere else (this is indicated by a green check mark). I can even see, where this topic origins from via the file properties - path.I'm looking for an option to see in the source project, if a topic is used somewhere else and if yes, where. This would be very helpful, if I need to rework such a file or just want to delete is.Any ideas?Thanks and regardsKarin

Is there a list of files that should be stored in SVN and a list of those which shouldn't be stored in the repository?--Christoph

The pictures in some topics are disappeared with red fork when I view the generated CHM, I don't known why? then the pictures will appeare when I inserte pictures again,but pictures will disappeare again when close the project and re-generated at next time,so strange,why?

After installing RoboHelp 10, I ran the 10.0.1 Update's installer.  It failed with the following error log:Adobe RoboHelp 10.0.1 UpdateInstallation failed. Error Code: U44M2P2I tried re-installing RoboHelp 10, followed by a reboot of the machine.  Several attempts to run the 10.0.1 updater gave me exactly the same error.  No applications were running when the installation was attempted.Any help is greatly appreciated!Layne

Hello,I am trying to create the printed documentation for a project. A window keeps popping up to save the Printed Documentation.dotx that I use for the Word document. Even when I click Save, the file does not save and the window keeps re-appearing. I can't seem to get the window to close and not reappear. I am not able to successfully create the printed document version of my help project.I have not encountered this before.Thanks,MDawn

Hi everyone!I'm using RoboHelp 2015 running on Windows 10. My help system contains a glossary and I'm using glossary hot spots in the help pages so users can click on a term to see the definition pop out. I want to format the definitions to be a different color than the normal body text, so uses can easily see where the definition ends and the normal text picks up.However, I cannot figure out if it's possible to format the pop-out definitions for the glossary terms. I have messed with all the various hyperlink styles (including all of the sub-classes) but to no avail.Does anyone know if the pop-out (not the hot spots, but the pop-out text itself) can be formatted in any way? If so, how?Thanks!Tim HuddlestonCharlotte, NC

Hey guys, I'm working with Robohelp 09, and I want to be able to expand a section, and have a portion in THAT expanded section that, itself, can be expanded. If you try to add a drop-down while inside of a drop-down, you'll notice that the options grayed out. You CAN however, create a drop-down, cut it, and paste it into an existing drop-down. So my question is: does anyone have experience with this? .... I'd hate to start using it and find that one you have a few of them, everything implodes lol. Thanks in advance!

Hello there, I'm the only author in our company (Nottingham, England) and I've happily been using RoboHelp x5 for the last few years. We generally only build CHMs and RoboHelp has proved to be an excellent, robust product. We're now looking to upgrade and I see that Adobe RoboHelp 2015 is available. Would anyone know if I could upgrade all our RoboHelp x5 projects to Adobe RoboHelp 2015?Thanks, Nicky

I was wondering if there are any plans to have RoboHelp out to InDesign?, I always think that products in the same family should easily talk to each other.

I have a project with merged HTML Help. A central project collect a bunch of baggage files (.chms). There is a central .ali. In the subprojects there are also .ali files.Now my question: which mechanism generates the central .ali file? Problem is that there are some mappings missing in that .ali file, although they exist in the subprojects .ali file.--Christoph(this is RH 9 btw. - don't say it's obsolete )

We purchased three copies of Technical Communication Suite 2015 last year. We waited until after our latest release to start using it, and now, when I open it, I only have RoboHelp10. It says it's Technical Communication Suite 4. Is that the same as 2015 or did we receive the wrong thing?The salesperson I purchased it from is not answering my emails. I need to get busy with our next release and I need an answer to my questions. Can someone help me, please?  Thank you.Susan

Hi,For a few years now, I've successfully incorporated Zoom search into documentation generated by RH, using the javascript method.  I now need to improve the search function beyond the limitations of the javascript method, so I thought I'd look again at the search feature that comes with RH.I haven't been able to find the answers or options to do the following:1.  Let the user limit their search to 2 out of 3 content categories.  At the very least, I want to exclude the "appendix" content category from the main search, but still have a separate appendix search if the user chooses.  Can users only search one category at a time?2.  How do I get the TOC TITLES to display in the search results - and NOT the filename? This one is really annoying me., displaying filenames is ugly.3. How do I get meaningful descriptions to display in the search results - and not, by default, the first text of the files which often includes the "return to top" script I have on each pa

RH2015 | WebHelp | Printed DocumentationI've tried unsuccessfully for some time to force image borders into printed documentation. Whatever steps I take, the style is not exposed through the Output Editor, so it cannot be mapped to Word template style. Although the border appears in RH (and the WebHelp output) I can't work out how to get it into the printed documentation.The workaround is to add the border manually to each image in Photoshop, but I'd like to be able to manage this using a project style.Does anyone know if this is possible?Thanks

According to the RoboHelp help (Adobe RoboHelp (2015 release) )Step 3 mentions two files that we can't find: wininet.lib and hhctrl.libProgram Help for Visual C++ applicationsThis information is for developers connecting context-sensitive Help topics to C++ applications.1)Open the project in the C++ IDE.2)Add RoboHelp_CSH.cpp and RoboHelp_CSH.h to the project.3)Link the wininet.lib and hhctrl.lib libraries to the application. Look for the hhctrl.lib library in the CSH API subfolder of the installation folder.4)If you are using Microsoft Visual C++ with MFC, set the RoboHelp_CSH.cpp file so that it doesn’t use precompiled headers.I checked in the installation and they are not there.Thanks.

I have RoboHelp 10 and we are upgrading to O365. Will RoboHelp 10 run with this? If so, is there a patch that I need to make sure I have applied?

1. We have RoboHelp 8 and Adobe Captivate 4 from years ago.       We now have found out that there is a vulnerability in all RoboHelp versions and need to upgrade to at least RoboHelp 11.       Are the old RoboHelp and Captivate file formats, structures, directory organization, etc compatible with RoboHelp 2015?  If not, how about RoboHelp 11?       Are there instructions on how to do the upgrade such that everything remains (or is converted) for compatibility?2. Are the Captivate 4 files compatible with Captivate 9?  We use mainly SWF files.

I couldn't rename the topic from the Project manager, it's disabled. Is there a way to fix that issue without the need to re-package the whole project as this will cost usmuch effort we did on the branding?

Hello,A new person started at my office and installed the TCS 2015 suite on her new Windows 10 laptop. While training her on the use of RoboHelp, we realized that she can't see the Style Preview text in the FrameMaker Conversion Settings dialog box (in Project Settings). The fields are strangely squished and don't display properly. I have never seen this before. All the rest of us are still on Windows 8.1 so I have to think this is a Win 10 problem.I made sure she updated to all the latest FM/RH releases and rebooted her machine, but the problem is still there. Her graphics card is up to date.I tried to file a bug about this and it looks like there's a new bug reporting system called "Tracker." Well, Tracker insists that you select items from drop-down lists, like "Platform" but there is nothing in the list to select from, in almost all of the lists. So you have to select something, but there's nothing to select, and you can't submit the bug. I would file a bug about the bug reporting

When I run a script (batch skript) that invokes RHCL, I'm getting this:Adobe(R) RoboHelp Project Command Line Compiler Version 12.0.0.306Copyright (C) 2006-2007, Adobe Systems Incorporated und Lizenzgeber. Alle Rechte vorbehalten.Fehler: Ungültiges Projekt für RHCL. Stellen Sie das Projekt mit RoboHelp wieder her.@echo on@set rhclexe="c:\Program Files (x86)\Adobe\Adobe RoboHelp 2015\RoboHTML\rhcl"@set p=h:\Robohelp-Projekte-deutsch\Version_V6.5-d\product1del /q temp\*.*@rem del /s *.cpd@rem del /s *.chm@echo Starte Compilation product1@%rhclexe% %p%\product1\product1.hhp -o temp >>temp\log.txtI tried the .xpj file extension before to no avail also. I also opened the project using RH12 (RoboHelp 2015) and closed it again. No effect.

Hi,Is there any way to split a single word document into the multiple topics, while importing to the RoboHelp 2015?