RoboHelp

I have Windows 7 and RoboHelp 9. I take a large Word document and convert it to online help. The TOC, IX, and Search look bad. I contacted Adobe Support and so far they say that that's just what 508-compliant help is supposed to look like, although I keep going back to try to get different opinions. Specifically, the TOC entries are not expandable and collapsible, it just shows the whole thing. They don't show tabs. The index builds entries from heading numbers, like 2_1_1_Add_a_New_Outcome.htm. Search shows symbols and numbers, starting with ! 1 2 3 4 5 6 7 8 9 10 11, and has no search box to enter a word to search for. Does anyone know if this is really the only 508-compliant help I can get from RoboHelp, please?

has anyone found a way to return from a hyperlink to its origin?  each time i click on a hyperlink, a new window is opened but other than closing the window, i can't get out of it.  any ideas?

Version 2015 Robohelp. I'm trying to turn off the color change for visited hyperlinks and can't find where to do so. All documentation I've seen says to use Edit Stylesheet in the CSS section of the Edit menu option. Open the Hyperlink option and nothing I can see has an option for Unvisited or Visited.Tom

We are in the process of migrating our help system from Robohelp 7 to 2015.  The RoboHelp_CSH.cpp and .h are quite different between the two versions.  Is it necessary to use the more current one or will the old one work?

How do I prevent roboscreencapture from adding a pink hue to my screen shots when saving as .gif?  I have tried to change the color resolution to 24 bits which makes the images look good but as I hit the Save button, it reverts the resolution back to 8 bits and the image comes out with that pink hue.  In the Save As window, the Keep Current check box is checked...Any ideas?Thanks.

I know there are a couple of existing threads about this general subject, but I couldn't find one that exactly answers my question. Our client uses the Metric-Regular_2.oft font in the application we are delivering with the Help, so I added the code below to the project's default.css file (and I also added the font file itself to the Baggage files): @11220649-face {     font-family: "MetricWeb";     font-style: normal;     font-weight: normal;     src: url("//d1v1s76gnntd7e.cloudfront.net/styles/hpe/MetricWeb-Regular.eot?#iefix") format("embedded-opentype"), url("//d1v1s76gnntd7e.cloudfront.net/styles/hpe/MetricWeb-Regular.woff") format("woff"), url("//d1v1s76gnntd7e.cloudfront.net/styles/hpe/MetricWeb-Regular.ttf") format("truetype"); } @11220649-face {     font-family: "MetricWeb";     font-style: normal;     font-weight: bold;   &

I am using RoboHelp 2015 on a Windows 7 computer.  I copied a Web Help project into a new directory and then opened it in WebHelp.  The project was created many years ago and then updated over the years.  The latest default.css file is in this directory and also in the generated output directory.When I generate the WebHelp output, all the styles are applied correctly except one.  The name of this style, COLUMNNAME, is all caps.  The rest of the style names have initial caps or all small letters.  Why is only one style in the document not being formatted correctly?This style has a color applied.  Only one other style in a document has a color applied and it works ok.The style formatting shows up correctly in the RoboHelp ap.  If I click on the text, then double click on the style, the style formatting then shows up correctly in the generated output.  This solution would be OK except I have thousands of text with this style.Thanks for your hel

I am using Robohelp 10 and currently have three projects going.  One of the projects I inherited and I am doing upkeep, the glossary tab works in this project.  One is also inherited and the glossary tab does not appear on this project.  The last is a practice, new project and the glossary tab does not appear on this project either.  Is there a .dll file that I need?  Thanks for your help!

Does anyone have ideas for problem solving edits to existing online published contentHave added new folders and imported three pdf's as single html into the filePublished as Admin to the server but folders and files are not showing.I can see the folders and new htm files in the view - but when I right-click show topic links they are orphans (unrelated)any problem-solving help appreciated 

The styles and formatting panel in my project is flickering and spastically jumping from one style to the next so I can't select a style.

I am trying to open a project with RH 2015 owned by another team through TFS, but it is saying I need to upgrade the project version. However, I know it is already converted because the team updated some files just last month, and because I opened it with RH 10 and it says it has been upgraded so I can't use RH 10 on it.I would go ahead and upgrade the project "again", but the other (10-time-zone-away) team has locks on some of the files and the locks are blocking the upgrade. I rebooted my PC and no change.What can I do?

I'd like to remove the list of conditional build expressions that accumulate (Single Source Layouts > Right click item > Properties > Conditional Build Expression drop-down list). We often use tags then remove them so eventually those conditional build expressions are no longer needed. It would be best if these expression could be removed because I see them as a mistake waiting to happen.After I select an expression, I click Define which opens the Define Conditional Build Tag Expression window. In the Advanced section, I click Clear then OK but the expression still remains in this drop-down. Is there a way to clear this list?

I've been struggling with this for a while. I added a new topic and mapped the ID. But when I place the .chm file in my application and then open the application to the appropriate screen and press F1, I get an error message: "Failed to launch help." The problem is only with the new topic. F1 is working for all other topics, and if I open Help and search for the new topic, I can find it. But I'd like it to show up when I press F1. Any ideas on what the problem might be?Thanks in advance.

I would like to include an image map in my responsive layout.  When I insert just an image into a topic, it resizes correctly as part of the responsive layout.  When I add a map to the image, it no longer resizes.I have seen examples of image map code that does work properly (e.g. jquery, and the coffee image map tool generate working responsive image maps), but when I attempt to incorporate this code into a RH topic, it does not work.Has anyone gotten a responsive image map to work in RH?ThanksJohnMessage was edited by: John Haller Correction... the tool I tried and was able to produce responsive image maps is called CoffeeCup. I have a sample output which I can provide for investigation. Appreciate any help that can be provided on this. John

RoboHelp 9 > Web Help is Primary Layout.Is there a way to bring an additional Page icon into my project so that I can assign as an alternate based on the topic content?I understand that I can replace the default Topic/Page icon in the Skins but can't find instructions to bring a second image in.

I am using RoboHelp 2015 Release 3. I am looking for a script that will change a topic's status from "In Progress" to "Ready for Review" if a change was made to the topic.My thought is to have the script search each topic in the project for "rh-track-start." If found, the script would change the "topic-status" meta tag value to "Ready for Review," and then save the topic.@Someone may have done this already or may know a better way of doing this. I am open for suggestions. Any and all help is appreciated.

RoboHelp HTML5  - When importing a document that has 1 heading and 1 paragraph under a folder in PM, I get a file named GENERAL under Topic List. Why?I also have 1 imported document that has 1 heading and a list of hyperlinks and I do not get GENERAL. Why?ThanksJulia

Hi,Using Robohelp HTML 10, part of Tech Comms Suite 4 on Windows 7 Professional.Before I spend any more time trying to get this to work, I need to know if I'm doing something fundamentally wrong (in the sense of trying to use Master Pages incorrectly), these are known bugs (possibly with workarounds) or there is likely to an issue with my installation of RoboHelp.I created three master pages - 1 for my user topics, 1 for my admin topics and one for popups. When creating new topics from them, they work fine. (Header and footer information in place, default information in the body section). BUT when I apply the Admin master page to existing topics, the footer information is not copied across (it should contain basic copyright information).Updates to master pages (in the footer and the header - I understand that the body is simply a placeholder) aren't copied across - I tried to incorporate some additional information in the footer, but it didn't apear.I still get the "you've made changes

Hi all,This seems pretty simple but I can't figure it out. I need to do similar things frequently.I want to find the string": " and replace with nothing (ie remove it) within the text I have selected in the currently displayed topic. I can't seem to find a way to do this in RH 2015.I enter : (that is colon followed by space) in the Find field and leave the Replace field empty.1. If I do "Replace all" it works, but includes all the text, no just what is selected, and I end up replacing some items I do not want to touch. 2. If I do "Find Next" to find each instance and then click Replace, the string is not replaced- it just moves to the next instance.What am I missing?Jeanne

In RH 2015 Help output, when I type a word that occurs both in topics and "non-topics" into the Search field, the search returns results for the "non-topics" as well as the topics. For example, if I type "DGMC" into the Search field, the search lists topics that have this acronym, as expected. But it also lists "Home > DGMC Help," which is not a topic: it's the title of the Help. A couple of the results also display the message "Your browser does not support JavaScript," etc. The browser does support Javascript and overall the Help works fine. (screenshot 1)When you click one of the "DGMC Help" results, you get a blank topic with "DGMC" highlighted in the browse sequence, Or you get a blank topic showing the Contents, Search, and Glossary buttons. (screenshots 2 and 3)If you type "DGMC Help" (not just "DGMC") into the Search field, you get the original blank or weird "DGMC Help" entries, but you also get a couple of "WebHelp Navigation Toolbar" and "WebHelp Navigation Mini-bar" entr

Where would I find a sample RoboHelp project that, in addition to HTML files, also has a Framemaker file that contains content?

A colleague created manual index entries in RH 11 WebHelp. The output displays as desired on Chrome (latest version), but there are issues with the Index. Even if we enter non-dictionary random words (say cdcdscd) the output still displays a pop-up of matching topics (see below). This and other random words are not even in any of the topics, still why is RH displaying results for them when searched using the Index? Appreciate assistance.

I am trying to create consistent links to a given page in Webhelp, so that I can reference the content via URL. So for example, this page's URLwould be different from this page's URL.Is this possible using Robohelp?Thanks!

Hello,I have created a Webhelp output. It has numerous books, and when I open books one by one, the TOC tree remains expanded and looks too crowded. It would look much better if the open book closed automatically when I open another book.I was exploring the files in output folder, and I came across this file -whnvt30.html - in folder WebHelp\whgdata\. Opening this file loads the TOC in a browser. On clicking the books in TOC, they expand and collapse exactly the way I want it to be in output. This behavior is somehow controlled in output.Can anybody throw some light on this?Roy

The Table of Contents does not display in merged published WebHelp output.  I am using RoboHelp 10 on Windows 7.  I tried it in both Firefox and IE.I downloaded Peter Grainge's sample demo in his excellent article on Merging Help in WebHelp (http://www.grainge.org/pages/authoring/merging_webhelp/merging_method_rh9.htm#calling ).  Even in his demo, the TOC only showed up once or twice.  Most times when I publish the files, the TOC does not show.  I am publishing it on my local drive.  I have spent many hours re-reading the article, checking my files, creating a sample of my own, and looking at the forums. I have not found a solution.I tried publishing the child projects first, then the parent and vice versa.  Neither way displayed the TOC.  Does the order make a difference?I checked the "Add Mark of the Web" option in the Navigation pane of the Webhelp Settings window.I chose the "Local PC or Intranet (Internal Network") option in the Navigation p