RoboHelp

I opened a project that was created in RH 11 with RH 2015 trial version. The project went through the upgrade process and seemed fine. The graphics appear in the RH project just fine. But when I generate a CHM, there're only little squares with red Xs where the graphics should be. Throughout the entire project, without exception. Any ideas?

Hi,Any option to change the label text (from XXX to YYY) of see also button automatically through out the  the project?Version: Adobe RoboHelp 11Thank you.

I have a Robohelp 10 webfile that is used with IE11.   I have it on several servers and it works fine.  I just put it on another server where our website is not published and in the customer's intranet.  The website is in the trusted sites zone in ie internet options/security due to their server's security settings.  The webhelp toc will not display on this site.  I can launch the webhelp by double clicking on the .html file and it displays fine as long as running scripts and activeX controls are not enabled.  The trusted site custom level security options match what I have set where the toc displays file.  What IE settings is keeping the toc from displaying here?

Where can I download Robohelp V10 for a pc I had to reload?

Hello,Please can someone shine some light on why when I run the HTML Help ssl wizard for a specific TOC, every single image and topic from my project file is included?Bottom line is that I only require certain topics from my project file to build a.chm help file which should only be about 7mb on disc, but is coming out at 30mb. I have used a de-compiling Tool (FAR) to asses whats going on and it appears that all the image and other topics from the Project not needed for the .Chm file are included. This is a real bother because this certain .Chm needs to be less than 10mb.Many thanks in advancedGreg

First, thank you to William Van Weelden and Peter Grainge for existing "Show All / Hide All" scripts.  Peter, I accessed them from your web site (Scripts for Twisties, Show All / Hide All and Print Buttons).  I was able to get William's two-button script to work.  I was not able to get the "Toolbar Single Show / Hide Button" script to work.  Peter, your web site indicates that script works with RH 8 and 9.  I'm hoping to use it with RH 10; I tried it with no success.  Has anyone updated that script for RH 10?  I'd really like to be able to use that one from the toolbar.  I also experimented unsuccessfully with trying to call WIlliam's ShowHide and ShowAll functions from the Action tab of the Custom Toolbar Item window, accessed from the WebHelp Skin Editor.  Open to suggestions.  Thanks!

Hi all, I am using RoboHelp 10, and trying to figure out a solution to some problem areas in the project I am working on,  like:The RoboHelp project that we work on is quite large. As a result, generating outputs takes a lot of time. WebHelp output takes more than 15 minutes at times, whereas PDF output gets stuck, and ultimately, we need to cancel it. We have some sections in our project that are extensively used by all authors. So we do not want to split the project into multiple child projects and then merge it back again as that would mean unequal distribution of work among our team members. How can we reduce the project size to increase efficiency? Is it something to do with file corruption or the number of pages?We use two separate projects for CS Help and WebHelp. We are also planning to conditionally tag the WebHelp project for CS content, so that we can create the CS Help and WebHelp using single-sourcing. One solution that I think might work is to create a new ToC for th

Hi,I am building a project in RoboHelp which includes a master slide that has a header and footer. The Header component is working fine. However, the footer tends to stick to the bottom of the text on each page. The project comprises of several hundred HTML pages, each with varying amounts of content. When I take the output in CHM (which is going to be the final format for this project), the footer tends to move around a lot. On pages where there is very limited content, when viewed in full screen mode, the footer appears a couple of lines below the text with the rest of the page below it all blank. Some steps I found online end up making matters worse when I inserted the html/css code snippets into my current project. It would be of great help if someone can provide steps on how the footer can be configured so that there is no blank space at the bottom of the page in the default view mode. Attaching an image where the red arrow illustrate the blank space that should not be appearing.

What are twisties and how to create and apply.

Hi all:We need to create a webhelp project with no visible TOC.Is it possible to either:* Remove the TOC pane from the skin. I have looked but cannot see a way to do this.* Remove the Show link that displays at the top of the topic when the TOC is hidden.Thank you.Juliette

In RoboHelp for word you could auto generate map IDs.  I have found how to do it in RoboHelp 11 but it states the following in the help "By default, the applica­tion assigns the topic title or filename as the topic ID and assigns map number"  It used the topic title and I need it to use the file name.  Is there a setting where I can specify to use the file name?

We have two related projects (RH10) that have two types of dropdowns. H2s are dropdowns that have twisties. There are also dropdowns for "for example" and "show screen" that have a separate hyperlink style that includes an image -- I'll call these "other dropdowns".In my project, all works just peachy. In my coworker's project, some of the "other dropdowns" don't work in the output (they're fine in the preview).Long story short to condense an afternoon of frustration testing scenarios:She remembered that she added conditions to her project. There is no conditional text in any dropdowns, however there is conditional text in the topics where these dropdowns are not working.If I generate without applying the conditional expression, all the dropdowns work fine.If I generate with the conditional expression, the "other dropdowns" do not work in any topics that have conditional text (but do work in any topics that have no conditional text).Many thanks for any ideas from anyone whose brains ar

I am using Robohelp HTML 11 and I am receiving the Get Latest Version prompt for files for which I already have the latest version. We are using SharePoint as our content manager. Anyone have any thoughts on this? I would appreciate any help.

Is there any control that will decrease the space between the bullets and sentences? It looks fine on the desktop, but when viewed in all three browsers there's too much space. I am using RoboHelp 11 with WebHelp as my primary layout.

Are these versions compatible? I have checked in the registry and the MSSCCI connector is listed there.

My RoboHelp problem is the demo which was supplied with the purchase of RoboHelp 11 fails to compile as instructed. The link given for the RoboHelp Demo can be located at:http://help.adobe.com/en_US/robohelp/robohtml/WS5b3ccc516d4fbf351e63e3d11aff59c571-7f39.ht mlI followed the demo instructions exactly but the code would not compile. I traced most of the errors and found them to be reference errors and I corrected them. The only error to date I could not immediately fix was the compile error:Error 1 Interop type 'MSXML2.XMLHTTP30Class' cannot be embedded. Use the applicable interface instead. C:\Documents and Settings\allenj\my documents\visual studio 2010\Projects\RoboHelpDemo\RoboHelpDemo\RoboHelp_CSH.cs

Hello allRH10 to webhelpI just received a call from an ongoing client. He's reporting that they are experiencing TOC caching issues in IE only. A topic and a book in the TOC that we removed in the latest updates are still appearing in the TOC, but obviously are dead links to topics that no longer exist. He said they cleared the folder and replaced it entirely with the new output files. They clear the cache but they keep showing up. He says they don't have this issue in Chrome.Any ideas?Thanks,Laurie

I have a project with about 150 topics that will soon grow rapidly for some of the following reasons. My project is basically a technical reference guide for a suite of software applications that Clients can implement all together as a comprehensive solution or individual components. Currently the project contains information for all the components divided into sections for each. Clients can easily navigate via TOC to the sections that cover theinformation for the components they have implemented, but they usually just use the search to find what they are looking for. This has worked fine so far, but the problem is that the main (base component) is completely changing while the other components will remain the same (although they will continue to be upgraded with new enhancements). I would like to replace the old content on the main component with new content and just do away with the old, but that is a no go, because our organization will continue to support the current version of tha

Good morning,I have a project created in RH 7 which I just converted to RH 11.  Have not worked on this particular project before.  WebHelp was generated with no issus (so far), but when I tried to generate a CHM, I see the TOC, Index and Search panes but no topic content displays when a topic is selected.  Where should I be looking to find out what the problem is?  I have not worked on this particular project - was created by another writer and I'm just taking it on.Thanks for any help.Diane

In the company where I work for, we deal with RoboHelp 9.I have been working at this company for less than a year, so I don't know exactly how they did to install it, but I know who did it. We would like to upgrade RH 9, but the question is: Is it possible to upgrade RH 9 to RH 10, only by entering the Adobe ID that acquired its license?I can't see it, because I don't have the password. But some workmates said maybe it is necessary to have another license of RH 10... I don't think it will be necessary, but I am not sure, that is why I am asking you. Do I need a new license or can we just upgrade to new versions by logging with our Adobe ID?Thanks in advance! PS: Is there many differences to newer versions of RH? I would like it could be more flexible, I mean, for improvements in searches and so on. I am used to RoboHelp 9, so I am still not aware about the updates.

Hello there,I am currently using RH 9 without incidence until today.I can't seem to publish my project to the server. The only thing I have done differently with this project is import word documents as topics rather than creating from scratch.Is there anything I need to do when importing work documents that makes publishing differen?This is the message I get when trying to publish:  Warning: Failed to publish to "EPR eManual". reason: Cannot connect to server:  http..Thanking everyone in advance.Natalee

We just downloaded RH 2015 for a new writer in our company. I would like to know the ramifications as the rest of us are using RH11.After setting him up, I had to upgrade my project to 2015 on his workstation so he could work on it. My URGENT question - will I also be able to continue working on the same project in RH11?Thanks.

I've applied all of the Adobe fixes but still get the blank page in IE 11. It even says "Blank page" on the title bar.Chrome works fine. FireFox not at all (even with the Adobe fix added).Not sure what else to do. My initial configuration when I got TCS4 was with IE 8. That was fine. Then, with the company mandated upgrades from IE, it started to give blank pages. All of the Adobe fixes - RH10.zip, FixForRH10Install.zip, IE11Fix_RH10.zip, whutils.zip (FireFox) - have added up to:Not working with FireFoxIE 11 opens a blank page. On the software it's in, there are two help options -- to open the help at the initial page, or to open it at the specific dialog box you're in. It doesn't open the initial page, but will open the individual dialog help pages.No problems with Chrome.Is this an Adobe issue, browser issue, or my own lack of understanding issue??I had a developer look at it briefly, and below are his initial comments.Any insight as to what to do would be appreciated. Thanks,dan====

I was finally able to reload my Help project in Robohelp 10 after discovering that it had become read only for some reason.  I had been getting the "Open project was cancelled or the application was unable to load database for" [path to my RoboHelp project\MyRoboProject.CPD] error message.However, now it won't let me save. Instead, I get the following error message. Does anyone know what is going on here? Thanks

I have created a multilist style, but when using it in RoboHelp 9 (also tested in RoboHelp 11), I am unable to create a new list with that format without the numbering continuing from the previous list.  Numbers continue even if I try to change them to 1.  When I change it to 1 (which is already selected under the format bullets and numbering), the number disappears and the style is set to normal.Following is the coding for the list:rh-list.Basic1 { x-lvl-2-type: lower-alpha; x-lvl-4-type: decimal; x-lvl-4-format: "&o<x>&c"; x-lvl-5-format: "&o<x>&c"; x-lvl-6-type: lower-roman; x-lvl-6-format: "&o<x>&c"; x-lvl-7-format: "<x>."; x-lvl-9-type: lower-roman; x-lvl-1-pfx-class: rls-1-Basic1; x-lvl-3-type: lower-roman; x-lvl-3-format: "<x>."; x-lvl-2-format: "<x>."; x-lvl-1-format: "<x>."; x-lvl-5-type: lower-alpha; x-lvl-7-type: circle; x-lvl-8-type: disc; x-lvl-8-pfx-class: rls-8-Basic1; x-lvl-7-pfx-class: rls-7-Ba