RoboHelp

Hi guys,Perhaps someone can help. I have a book created in FM12 with multiple files and a properly configured TOC with 2 levels. I have linked the Frame book, updated the Frame files, imported the Frame TOC file and checked that all the single source settings are correct. However RH11 fails to create/populate the TOC. The HTML files are created just not the TOC. Zilch. Nadda.Any words of wisdom?Thanks,Andy

How can I assign a button to a .jsx for quicker access? Currently I have to use 6 mouseclicks and 3 keyboard strokes!!

I am writing help for a new web application that is developed in Sitecore. The plan was to provide webhelp which would double as a simple support site with links to other downloadable user documents. It would be easy for me to update so that the users would always have the latest info. However the developers now tell me that Sitecore likes to hold everything within its own framework and doesn't like to link out to external files. So they are asking if I can create the help within Sitecore itself.I am wondering if this really is the answer (if so I will have to learn Sitecore editing which will make it a much larger project) and can't help thinking there must be a way to integrate the two. Does anyone out there have any experience with linking to webhelp (or any other RH output) from a Sitecore application?Thanks.

Hello All,I created a custom CSS file and tested it on an HTML page outside of RoboHelp. I turned the HTML page into a master page with a link to the custom CSS and imported the page into the project. I also placed the CSS file in my project root folder. When I create a new topic with the master page applied, I expect to see an outline of the divs in the custom CSS and, since this is a WYSIWYG editor, the colors included. I do not see that.I've created a work around but I'm wondering why the master page isn't working as expected. Any thoughts?Ginger Shew-Stuckey

Could WebHelp content be integrated into a Sitecore website in order to provide a look and feel which is consistent with existing content on the site? I am hoping to find a process that would allow the existing links and TOC to work within the Sitecore environment, rather than having to add content in a completely manual way. Any advise would be much appreciated.

After a "Find" action, there opens a new HTM edit window which uses a non fixed pitch font. Where can I can change this font style?

I am working on a merged help project with a responsive HTML5 layout and publishing to SharePoint. It's all mostly working but I have a couple of issues:The previous / next buttons don't show up using IE11; they do show using Chrome. Does anyone know how to make this work with IE11?When clicking on the prev / next buttons (in Chrome, obviously), the content shifts but the highlight in the left hand navigation pane doesn't. Is there any way to have the highlight on the left side properly aligned with the content in the reading pane?Thanks for any ideas!

In my master page footer, I have a hyperlink set up to go to "#". This SHOULD reload the topic and display it from the top. However, it's not working. I'm seeing a "page cannot be displayed" error dialog. Looking at the HTML in the browser, the hyperlink is going to "..\..\#" instead of "#" (which is what I see in the HTML editor in RH). How can I get this link working properly?The output is WebHelp, and the project is stored in My Documents/My RoboHelp Projects.Thank you!

I'm working on a manual in RoboHelp 11, and we're working on going from a WebHelp Pro output to Responsive HTML5. While we make this transition, we're making some updates throughout the documentation, and the issue of creating relative links has been one we've struggled with for a while. Currently, all of our documents are created in Word and then linked to the project. Wherever there are related help topics, we've linked them in the Word doc. The problem with that approach is that when we make this move to a different project (or if in future a document is moved) all of the links will need to be updated, because they point to the absolute location rather than the relative location of the topic. We've tried creating relative links in the Word documents, and it doesn't seem to work. We can't create the relative links in RoboHelp because we would lose those changes every time we update our linked documents. I'm hoping to find someone who has written a script to be run before the single s

About to move our RoboHelp 11 projects to source control. We have MS Visual Studio 2013. Are they compatible?

Hello, all.I am experiencing a problem with the glossary on my published .chm file. First off, it does not seem to be the 64-bit HHActiveX.dll registration issue discussed here (and several other places). I have the 64-bit dll registered.The problem is that when I publish the .chm, on initial viewing it displays a completely blank Glossary tab (as is symptomatic of the wrong HHActiveX dll being registered, and discussed in detail in this forum). When I close that version of the file and reopen it, I get a better, but still empty glossary; it displays fields for Term and definition, but they're empty. My .glo file contains many terms. Here's what I see:The Contents, Index, and Search tabs appear fine.Here's what I've done to troubleshoot so far (none of these make any difference): Searched every HTML Help forum topic that includes the word glossary.Created a new dummy glossary and tried publishing with that one instead. (The fact that the problem persists when I created a brand new .glo

I've just noticed that when I call up a topic, either from the Project Manager or ToC, some of the topics will appear at the bottom of the page, rather than the top. Obviously not a major problem, but a trifle annoying.Anyone have an idea what causes this?Thanks,Lon

I am trying to open a project that was created with an older version of RH.  The .xpj is dated 2011.  When I try to open it, the following three things happen:A dialog box appears with the option to upgrade the project to my current version of RH (11.0.3.268) I click the Upgrade button.A second dialog box appears with the following message: An error occurred while trying to read data from <C:\Users\jbruce\Desktop\Publish\rhfontset.apj> <1>. I click OK.A third dialog box appears with the message: Your project file, C:\Users\jbruce\Desktop\Publish\eHelp.cpd, is corrupt and connot be opened.  Try Deleting this file and reopening the project.  I delete the .cpd file and click OK.A fourth dialog box appears with the message: Open project cancelled or the application was unable to load database for "C:\Users\jbruce\Desktop\Publish\eHelp.cpd".I've been tasked with updating the eHelp and would really like to be able to open this project instead of trying to cop

How do I get the border to show up on my images when I bring them in my layout? Have the border automatically show.

Hi all.I am using RoboHelp 11.I have inserted an icon image, then right clicked on the image and inserted a hyperlink.I want to create an Auto Sizing Pop Up with a link to another image, but as soon as I enter the file path I want to link to, the Auto Sizing Pop Up becomes disabled and only Display in Frame is selectable.Please can anyone assist.

How can I search for all topics in my guide? & if that's not possible, how can I have the books not have topics with the same name?

When I search in my web guide, it does not search for bookmarks or topics, only book titles. How can I change this setting so that it searches for bookmarks and topics as well?

TCS 5 (Rh 11)When was the JavaHelp layout discontinued?Are there any future plans to include it in the product?Thank you,Bruce.

I am trying output of a Responsive HTML project (FM/RoboHelp HTML)  My output is not displaying the TOC in the left margin at the same time the topic content displays on the right. This makes navigation from topic to topic awkward. Isn't the TOC supposed to be displaying at the same time? The sample skins for desktop show the Responsive HTML TOC and Topic content together. So why isn't it combined in my output?  What is going on?I was hoping I could use the Responsibe HTML because our management doesn't want us to use ActiveX controls that are incorporated into the WebHelp. Management also doesn't want us to use FlashHelp. Both are seem as "security threats."  I tried using Microsoft HTML help, but I just heard from this forum that the output chm files can't be saved on a web server which is how we distribute the content.I am running out of options, so I am trying Responsive HTML. But the TOC and display of topic content makes the navigation very awkward and annoying.Any

How can I add an option for 'Print All', meaning print whole book instead of just one page? It can be a .pdf.

Hi! I am using RoboHelp 10 and generating WebHelp. I am using traditional/no skin, and I am including toolbar buttons for a TOC and Search. My understanding is that the help should display the Contents in the left pane when you open it (I don't have the option to reorder the buttons with no skin), but it is opening to the Search in the left pane instead. I have had my client clear his browser cache, but the file still opens to the Search (see pic below). Any ideas?I apologize...I know that this question has been posted before, but I could not find it. Hoping that someone who wants some points (or just wants to help out!) will respond. Thanks so much!

I'm working in RoboHTML v11 and producing WebHelp.My translation company says they want it "in v10" because they have mapped things based on v10 and v11 does not work for them. They are using both my source files and my output files.Is there anything I can do (short of repurchasing v10, which I don't think is even available) to somehow make this compatible for them? Any other issues you see?

Hi,  I am using Robo help in my website, It works properly when I use for Page level. But in case of Context level, I could not see window popup if I block popup in browser setting. (Firefox/Chrome/IE). Can anyone please help me?

I had a RoboHelp HTML project that was looking great. However, I must have accidentally deleted a graphic and a Heading 1 in the section topic. Although the Heading 1 name is still in the TOC, the link to the heading is broken.Also I still have the graphic that was accidentally deleted, but I am unable to add it to the topic.Please help

Hi all. I'm using RoboHelp 11. When I restart a numbered list from 1, the numbering is correct but the alignment of the new numbers is indented. Can someone help please?