RoboHelp

I have RH 11.  .chm extensions obviously were rendered useless remotely.  Cannot undo the security thigns via the registry hacks that have bounded around the last 8+ years.Has Adobe ever addressed this and fixed the vulnerability?Do any of the other extensions get around this problem?  I heard that web help was a bear.

I am using RH 9 and JPEG images. When I open a WebHelp file to make edits, it will not allow me to insert images. When I select the image and try to insert it, I get the following message:Then whether I hit Yes or No, the following message appears:I have not changed the naming convention of any of my images, and they are all JPEGS. Any help appreciated.

I have removed all topics from a folder in RoboHelp 9. I want to now delete the folder but there is a .gif that is under the folder. I right clicked on the image but Delete is not available. How do I delete the .gif so I can then delete the folder?Thank you,Michele

I am using the Responsive HTML5 layout in Robohelp 11. When using the Index search, the index re-loads after a user selects an index term. This deletes the search term just entered and refreshes the index back to it's default (starting at 'A'). My users have complained about this change from RH 9 Webhelp, because if they accidentally click the wrong term, they have to re-enter their search term. In RH 9 Webhelp, the search term just entered would stay in the index search field after a term was clicked, so that a user could easily click an adjacent term if they mis-clicked.Is there a way to stop the index from re-loading/refreshing after an index term is clicked in Responsive HTML5?

I have created project as output .chm file & then that chm file using alchemy catalyst converting to other language & from that files when i am replacing back with existing project files while building .chm file getting some images missing any solution?..

We are using RoboHelp 9 to generate our online document library in webhelp format, and are trying to get this searchable from 3rd party search engines (Google CSE or Swiftype) .  However, we found that the webcrawlers can't get any pages back from our site, and this seems to be related to the frames used in the webhelp html. I've seen comments from people who think that non-frame based HTML 5 would solve our problems and have been evaluating both Flare 10 and RoboHelp 11, and generating output in Responsive HTML5, to see if this works.So far we've had no luck with this. We've even tried generating a sitemap.xml, which in theory solves all our problems but web-crawlers don't pick up anything from this either. Anybody been down this route and got any ideas ?

Hello:Is it possible to delete folders that contain topics? I have been trying to do this with Project Manager but the delete option is dimmed.I can delete folders that do not contain topics. The project is on a network.  The Clear Project Cache (cpd) option is selected. I also cannot delete folders with topics from a sample project.Thanks for any advice.Juliette

I have the help files but not the project... and I am just wondering if I can somehow import those help files into RoboHelp?

In RoboHelp 11, I have multi-level lists and normal lists. The multi-level list will continue numbering after a break in the list, like so:1. step one2. step twobreak3. step threeIf I want step three to start a new list, I go to the HTML and manually add a start="1" attribute. The normal list will start over at 1 after each break, and if I want it to continue I need to add a start attribute for wherever I left off.What I want is what I use in FrameMaker: a list style for Number1 that I can add when I want to restart lists, and a Number/Number_next for continuing where I left off, without having to manually alter the HTML. I feel like I'm missing something because I can't find an option to create a list like this in the CSS editor, and I can't figure out what to add manually to the CSS file in a text editor that makes RoboHelp recognize what I want it to do. But obviously the option exists because the multi-level list and the normal list exhibit both behaviors that I want.

I use Robohelp 10. I have created a large Merged Webhelp project and I have set out the project master with nothing in it other than merged projects place markers.This is the layout of the generated projects etc.Generate          Master.htm               Redirect.htm  (Home page is a redirect to Project 1 Home Page - not in TOC)mergedProjects          Project1              Home Page.htm          Project2               Redirect.htm  (Home page is a redirect to Project 1 Home Page - not in TOC)          Project3 etc.              &nbsp

Hi,I’m using RH11 to make Responsive HTML5 output in 4 different help projects, with the Theme2-_Government layout (in Dutch and French).All projects start correctly with the TOC pane open and the whole indexfile displayed. Even my first indexsearch is OK.However, no respons with the second index search, because the program keeps loading, and loading… the index-entrys.All 4 projects have the same problem.What's going on? Thanks for your help!Paul

Hey all,I'm experiencing an issue in Chrome where ToC books don't expand when clicked. I did a little research on the topic and found that similar issues have cropped-up before (see link below). The solutions discussed in that thread did not solve the problem.Re: WebHelp in RoboHelp 10 - Books are not opening in the published filesI'm using RoboHelp 10 and the latest version of Google Chrome (Version 37.0.2062.120 m). Any thoughts?Thanks in advance!

Hi, all. I am currently using RH 11.  Is there a way in which I can hide a book or entry within the TOC, based on a parameter passed in the URL?

I'm using RH11, and I used the advice on this board to create a button that will allow a PDF to display inside the WebHelp window with full functionality.  However, I would prefer that the PDF display in a pop-up window instead of inside the WebHelp window.   What additional step do I need to take to make that happen?Thank you!

The doc generates using a Word template mapped to the CSS styles. It pulls together several topics out of a larger online project. When I generate this doc, the Word draft always has two blank paragraph breaks after each topic. These breaks aren't in the topics and we don't want them in the Word doc. We have to take the time to manually remove them each time. Is there a setting somewhere that I can change to stop RH 11 from adding these extra paragraph breaks?

does robohelp X5 runs on windows 7 or 8? if not what version does and what is the cost to upgrade?

Framemaker 11 and Robohelp 10 licensed versions used. Options for linking the Frame files is greyed out. Also, updae book and file options are geryed out. Please assist.

Can we use Robohelp 10 for multiple users who want to work in a single file without installing a server?

Hello,RH11 / IE 11I would like to get the horizontal bar on the left navigation pane to reset to 0 position OR specify width of left navigation pane to fit longest topic title. Once I generate WebHelp and view in IE, I see:When I begin browsing through my topics, left navigation pane creates a horizontal scroll bar that cuts off the left side (as shown below):Horizontal scroll bar is:The users must drag the bar to left position if they want to see TOCIs there any way around this? Thank you.

Suddenly I'm unable to create next/previous buttons in new TOC folder. I create folder, add pages, go to Browse sequence editor, create new Browse Sequence, generate Multiscreen HTML & when it's through no browse sequence in shown ie no next/previous buttons. Help?

I am experiencing some very odd behavior in RoboHelp 9 project. When I attempt to import/insert a graphic into a topic, I receive the message:Unable to rename file, "image.gif".The file contains illegal characters.First of all, I am NOT trying to rename the graphic. Secondly, the file name image.gif does not contain illegal characters. This happens for any graphic I attempt to import/insert into the project. Any ideas? Thanks in advance.

Hello,My RoboHelp 10 merged project has three SSL outputs: Windows, Linux and Mac versions. Each image in the project therefore has three versions. I have 194 topics, not a huge project, IMO. The generated output for the Windows version is 30.8 MB, which is 1,008 files, about 500 of which are image files, 27 folders. Theoretically, this means that all three versions when published have a total size on disk in the area of 90+ MB. My issue is that I work on the project locally, generate locally, publish to a remote source controlled location and then the network guys copy the published output to a web server. They want me to find out if I can reduce the size of the project so it takes as little time as possible for them to copy it. The copy is the slowest part of the whole thing, including my publish.One thing I noticed after the last time I published is that every so often, RoboHelp seems to publish extraneous files/folders to the output that should not be there, as in when compared to

I was trying to add a complete breadcrumbs path (with links) in Framemaker. The breadcrumb path would be like: <Project Title> > <Chapter Title> > Heading 1.  But, instead of putting it in Master page, I tried putting it in Body page (in a separate text frame).     On the Body page, place a text frame on top of the page.Choose Special > Variable.Select a user-defined variable in the Variables scroll list. (I edited the Definition as <$paratext[Title]>The breadcrumb is showing properly (without the link)Now I imported the .mif to RH. But it's not showing up in RoboHelp output. Do you know how to add a breadcrumb in Framemaker?

All-My objective is to put a "Send Feedback" link in the footer of each RH-generated HTML page, to solicit user comment on the content. I've found very little on this subject. This page, from the "I'd rather be Writing" blog back in 2007, recommends adding a script like the following: document.write("<a href="mailto:joe@support.com?subject=Application%20Name%20("+document.title+")%20%20File:%20"+location.href+"">Send Feedback</a>"); It looked promising. But it keeps giving me a Expecting")" error when I use the "Look" button in the master page. (The scripts link doesn't appear in the published footer.) However, in the script, the parans are balanced: two left, then two right.Any help would be appreciated.Thanks.-kt

Hello,I am in the process of trying to clean up a CSS for an "old" RoboHelp project.  I believe the CSS contains many unused styles that were probably "trial & error" styles, but were never deleted when they failed to produce the correct format.  I know it doesn't do any harm to leave them in the CSS, but I really don't want them around!  I did not see a report in RoboHelp that would provide this information, but before doing a search for each individual style using a program like Agent Ransack, I wanted to see if anyone in the Community had any clever ideas as to how to accomplish this task.Thanks for  your input/suggestions!