RoboHelp

Hello,RH11 / IE 11I would like to get the horizontal bar on the left navigation pane to reset to 0 position OR specify width of left navigation pane to fit longest topic title. Once I generate WebHelp and view in IE, I see:When I begin browsing through my topics, left navigation pane creates a horizontal scroll bar that cuts off the left side (as shown below):Horizontal scroll bar is:The users must drag the bar to left position if they want to see TOCIs there any way around this? Thank you.

Suddenly I'm unable to create next/previous buttons in new TOC folder. I create folder, add pages, go to Browse sequence editor, create new Browse Sequence, generate Multiscreen HTML & when it's through no browse sequence in shown ie no next/previous buttons. Help?

I am experiencing some very odd behavior in RoboHelp 9 project. When I attempt to import/insert a graphic into a topic, I receive the message:Unable to rename file, "image.gif".The file contains illegal characters.First of all, I am NOT trying to rename the graphic. Secondly, the file name image.gif does not contain illegal characters. This happens for any graphic I attempt to import/insert into the project. Any ideas? Thanks in advance.

Hello,My RoboHelp 10 merged project has three SSL outputs: Windows, Linux and Mac versions. Each image in the project therefore has three versions. I have 194 topics, not a huge project, IMO. The generated output for the Windows version is 30.8 MB, which is 1,008 files, about 500 of which are image files, 27 folders. Theoretically, this means that all three versions when published have a total size on disk in the area of 90+ MB. My issue is that I work on the project locally, generate locally, publish to a remote source controlled location and then the network guys copy the published output to a web server. They want me to find out if I can reduce the size of the project so it takes as little time as possible for them to copy it. The copy is the slowest part of the whole thing, including my publish.One thing I noticed after the last time I published is that every so often, RoboHelp seems to publish extraneous files/folders to the output that should not be there, as in when compared to

I was trying to add a complete breadcrumbs path (with links) in Framemaker. The breadcrumb path would be like: <Project Title> > <Chapter Title> > Heading 1.  But, instead of putting it in Master page, I tried putting it in Body page (in a separate text frame).     On the Body page, place a text frame on top of the page.Choose Special > Variable.Select a user-defined variable in the Variables scroll list. (I edited the Definition as <$paratext[Title]>The breadcrumb is showing properly (without the link)Now I imported the .mif to RH. But it's not showing up in RoboHelp output. Do you know how to add a breadcrumb in Framemaker?

All-My objective is to put a "Send Feedback" link in the footer of each RH-generated HTML page, to solicit user comment on the content. I've found very little on this subject. This page, from the "I'd rather be Writing" blog back in 2007, recommends adding a script like the following: document.write("<a href="mailto:joe@support.com?subject=Application%20Name%20("+document.title+")%20%20File:%20"+location.href+"">Send Feedback</a>"); It looked promising. But it keeps giving me a Expecting")" error when I use the "Look" button in the master page. (The scripts link doesn't appear in the published footer.) However, in the script, the parans are balanced: two left, then two right.Any help would be appreciated.Thanks.-kt

Hello,I am in the process of trying to clean up a CSS for an "old" RoboHelp project.  I believe the CSS contains many unused styles that were probably "trial & error" styles, but were never deleted when they failed to produce the correct format.  I know it doesn't do any harm to leave them in the CSS, but I really don't want them around!  I did not see a report in RoboHelp that would provide this information, but before doing a search for each individual style using a program like Agent Ransack, I wanted to see if anyone in the Community had any clever ideas as to how to accomplish this task.Thanks for  your input/suggestions!

We upgraded from RoboHelp 9 to RoboHelp 11.   The title bar in multiscreen HTML 5 SSL output is appearing as a blue visited link and should not.  I cleared the cache and it's still there on all the topics. In Chrome, I highlighted the title bar in the Multiscreen HTML5 output, right clicked, and selected Inspect Element.  This is the code:<a href="../Welcome/Welcome_to_Track-It_Technician_Client.htm" class="homelink">.  The "homelink" class did not appear in our previous RH 9 WebHelp.I see the homelink in the main.css stylesheet,but I don't see where I can change the color of the visited link.  The title should remain white on a dark blue background.a.homelink {            border:none;            text-decoration:none;            color:#ffffff;}a.homelink:hover {    &nb

I am using Robohelp 10. What is the best way to add an option for the user to provide feedback from each topic? I would like it to send it via email from the web server that the helpfile is hosted on. How can I go about achieving this?

Hi,I am using FM 11 and RH 10.I would like to understand that If the size of FrameMaker document is huge(say above 75000 KB) will that not be imported in RoboHelp?When I tried importing a FM book to RH, 3 units(FM files) were not being imported. All these 3 units are relatively huge in size compared to other files in the book. It is because images are directly copied to these files and not imported by reference.I tried the link approach too. Even there these 3 files are not getting updated.I want to know that if the size of the file can cause such issue and if so, is there any solution other than deleting all the images and importing them by reference.Thanks in advance.

Hi. Can anyone comment on their experience using RH Server on Windows 7 and using SQL Server Express? That is, is it stable and fast enough for delivering Web Help Pro documentation to support occasional viewer browses. (We would have approx 250 customers who would occasionally access the HTML docs that support our software.)Our company is not keen on spending $s on Windows Server and an MS or Oracle database.Thanks in advance.-Kurt

RH 9 (latest)Windows 7 x64Due to some corruption somewhere in our main help project that prevented me from generating layouts using the RoboHelp command line (rhcl.exe), I deleted my .xpj file and .cpd file, and then recreated the .xpj project file from the .hhp file. This is the recommended fix to get things back to normal that I did two years ago when I got this same error. (For info, see Command line generation errors in log. How do I fix this?)However, as expected, all my single source layouts are now missing from the Single Source Layouts pod. Is there a way to recreate the single source layouts from the .ssl files so they appear back in the pod with their previous settings? Like a way to re-import then into the project? I have 36 individual ssls just for printable output alone that I spent creating all day last Friday (1 per chapter), I really do NOT want to manually recreate them.A related question is, where does RH store the link between xpj and ssl layouts? Because when I chec

Hey folks!  I have a really annoying issue, in a project helmed by one of my team members. The same broken links appear again and again. They are all easily repaired by importing the missing topic, which is sitting in the expected folder, with the expected name, in Windows Explorer. Importing these topics back into the project resolves the Broken Links, until he exits the project and comes back in. Pretty much the same topics appear again as Broken Links. His CPD file also tends to get bloated quickly when we don't use the option to rebuild it each re-entry. The same problems occur whether we do or do not rebuild the cpd each time.He is in RH 10. I am in RH 11, so I took a backup of his project and brought it into RH11 a few minutes ago, and resolved a couple dozen broken links, then exited the project. Same thing happens. I am THIS close to starting a new project and setting it all up again. But is there something else I can try?Oh - we already tried rebuilding the xpj file.It's

I'm using RoboHelp 11. The fonts in my source files are set to Verdana, but the WebHelp output is set to Times New Roman. What can I do to make the WebHelp output match the formatting in the source files?

I am working with RoboHelp for HTML 9 on a 32 bit machine. Recently, we encountered problems when viewing a .chm file on a 64 bit machine. The TOC was fine, but the topics did not appear, only error message "Navigation of this web page cancelled". My compilation settings did not change since the last compilation some months ago. What happens?

Hello! I am using RoboHelp 10 and when I transfer my project from WebHelp to a CHM file using the converter tool in RoboHelp I end up losing my context sensitive mapping. If I generate the file directly as a CHM file everything is fine, however, I was hoping to do it this way to retain certain esthetic feature I can only get by generating the WebHelp first.If any of you could provide any guidance on what I might have done wrong that would be wonderful! Thank you!

Just a heads up to all of you RoboHelp Server folks that know my dear friend John Daigle. Today is his birthday!Happy Birthday to John! May you have many more and thanks for all the help you unselfishly give.Cheers... Rick

Hey guys,I am working with the multiscreen HTML5 output.On each of my topic pages, I use the Robohelp widget to include the topic title. This works nicely enough.However, in the search results, this topic title gets put through as part of the text preview, so for each search rersult, I end up with:Topic TitleURLTopic Title Topic TextIs there a way to stop this from happening, so I can get this:Topic TitleURLTopic TextAppreciate any insight you can provide.

html5 tag  video

Hi people. I'm using Robohelp 10.0.1.292. When I generate WebHelp, the search facility does not work in the generataed system. It provides the single word 'null' in response to any search string I enter.I notice that, in the whxdata file that is generated, there are no package_x.xml files created.Do any of you have any ideas on what I can do to get RoboHelp working properly, please?

I have RH10 connecting to Team Foundation Server for source control. Unless I'm mistaken, I'm beginning to see and regret that the Get Latest Version dialogue in RH only applies to files that were in the project when first loaded to my PC. If the owner of a project adds files and saves them to TFS, how do I then get those files added to my local copy when I open the project myself? I don't even see a manual way to do this in RH, but ideally I want an automatic solution.So how do I:Set up TFS/RoboHelp to get all new files whenever a project is opened?Manually grab all new files within RH if that fails?The point is, I understand I can do this in Source Control Explorer but does RH have an equivalent?Thank you.

I recently had to temporarily use a newer version of the technical communications suite because of a computer crash, after which I had to go back to the older version -- the company I work at had a license to the older version.Because I was working on RoboHelp 11, I couldn't open my projects when I was back to RH 10. I used the instructions in this post: Downgrade a RoboHelp Project | WvanWeelden.eu, and was able to open the project and make some changes, but when I generate to WebHelp and try to preview locally, I get a blank page on my browser. The only thing I see is a border between the supposed TOC and content, however there is nothing there. I tried to delete the CPD file, and to empty the SSL > WebHelp folder and re-generate, and I wasn't successful.I wasn't encountering any problems with this project before the downgrade, so I suppose that is the cause, however I'm not sure what to do, and whether this means that the output won't display live as well as locally.

Just after initiating a publsh in FM12 to Webhelp I get an error window with MpjSingleSource in the Caption and an exclamation triangle in the body but nothing else.What is this error and how do I fix it? It looks as if there was a problem with RoboHelp 6 but nothing since. Clicking on the OK button stops the publishing process.

After compilation of chm help file, I can see my browse sequences, but the users do not, although  I am working on a 32 bit station, the users on 64 bit.Note: I registered the HHActiveX.dll file as you explained in an older discussion.

Unordered list are a problem for me. How can I change the default bullet for all bulleted unordered lists in my projects made in RH 11?I can change them manually for each list again and again but there must be a way to change the default so I can simply use the button in the menu.I tried to make changes in the HTML editor for styles. Without succes.Where/how must I use List-style-image?Aart Korstjens