RoboHelp

I would really like to know if it's possible to create widgets of my own for Robohelp (I'm on version 10, but should update to 12 soon). I haven't been able to find any specific information on this, the only references I can find to widgets in the RoboHelp installation folder are XML files that don't have any "code" that would explain their functionality (so I'm guessing, what, DLL files actually do the work?), the documentation only talks about creating screen layouts... But at least *someone* has figured out how to create them: http://www.wvanweelden.eu/product/favorites-widget-webhelpThere's probably other ways to do what I want to do (in my case, and just right this moment, I'd like to show the title and contents of a topic in two different locations, I can't figure out any way to do this as the screen layout variables only have the project title... ugh), but if making widgets doesn't require me to install an IDE and compile stuff, I'd like to see some documentation on how to do it

My client is looking to change the way they generate help for an internal application. Until now, they've been using RoboHelp for Word X3.  I was able to import the existing project into RoboHelp 10 and generate "Primary Layout (WebHelp)."  I opened the generated help in IE and FireFox and found the Table of Contents, which generated well.Most but not all of the individual help pages will not open, however. Those that will not open are in CHM format. FireFox is reporting errors like "Firefox doesn't know how to open this address, because the protocol (rmation.chm) isn't associated with any program."  Can anyone advise me on how to proceed?

My (FrameMaker 12) Paragraph, Character, etc., styles are not available under RoboHelp 11's FrameMaker Settings on the Project Settings > Conversion Settings form.However, when I create a new project and select Import > "Edit conversion settings for FrameMaker documents," the styles do appear on the Conversion Settings form.Why are the styles not brought into the new RoboHelp 11 project?Is there a way in RoboHelp to bring them in post the New > Project process?

I am considering moving from AuthorIt to RoboHelp 11 (actually the Tech Suite as I use Captivate). I am trying it out now, but my word docs are importing and instead of forming topics, I am getting bookmarks. I've tried reading through the help and following instructions, but nothing seems to work. Can anyone give me some clues on how to solve this? I understand that I have to configure the word file, but can't figure out what needs to be done. Would appreciate any suggestions.Thanks in advance.

I installed Robohelp 11 and it deleted my Acrobat 9 Pro during the installation. Can I get my Acrobat 9 Pro back or is this some way of forcing me to upgrade that too?

I am building a database for work, and would like to add a file to be able to be downloaded off the finished HTML site.  Is this possible?  I basically want to insert a link saying : Download this list here.Thanks!

I followed the steps on Robohelp's help page and watched the video on how to generate a native mobile app. However, when I try to generate the app, it says: Error: "Unable to update the Android app project. Verify the Android SDK/JDK paths and refer to the output log."OK, I've tried to check the paths, but can't tell why they are wrong if they are wrong. I can see that I could have done many things wrong but don't know where to start.Any ideas?I'm a long-term user of Robohelp, but this is new to me. I've also started work for a new company that likes the idea of apps. I'm currently using the trial version of Robohelp and getting this to work smoothly would be a big incentive for my company to buy the software.Thanks in advance. 

I am trying to import a Word document to RoboHelp, but my topics are getting bookmarked instead of being divided into individual topics. Can anyone tell me where I can find a detailed explanation of how to solve this issue? I am considering getting rid of Author-IT and adopting RoboHelp, but this would depend on RoboHelp's ability to import my word documents. I've been trying different solutions mentioned in the Help, but nothing seems to work. Thanks in advance.Iris

We're just upgrading to Robohelp 11 from RH9 and need some help with the following process.I'm currently working on a project where the project manager wants the PDFs auto generated out of RH totally finished. What I mean by this is that when RH generates a PDF, the PDF already has the formatted footer/headers and tables (i.e., the header rows repeat when the table spans page breaks), the correct paragraph styles, and the cover as required by the company standards. Currently, we have to format the docs manually using the following steps:generate a Word docattach the correct style template to the Word docInsert the formatted headers/footers in the Wordadjust the Word doc page layoutTables - Format the table properties to repeat the header row when the tables span page breaks and fix the table cell border to all have the same colorGenerate a PDFIn Adobe Acrobat, insert the cover PDF into the newly generated doc PDF.Am I missing a simple way to generate PDFs with the cover & styles th

We're just upgrading to Robohelp 11 from RH9 and need some help with the following process.I'm currently working on a project where the project manager wants the PDFs auto generated out of RH totally finished. What I mean by this is that when RH generates a PDF, the PDF already has the formatted footer/headers and tables (i.e., the header rows repeat when the table spans page breaks), the correct paragraph styles, and the cover as required by the company standards. Currently, we have to format the docs manually using the following steps:generate a Word docattach the correct style template to the Word docInsert the formatted headers/footers in the Wordadjust the Word doc page layoutTables - Format the table properties to repeat the header row when the tables span page breaks and fix the table cell border to all have the same colorGenerate a PDFIn Adobe Acrobat, insert the cover PDF into the newly generated doc PDF.Am I missing a simple way to generate PDFs with the cover & styles th

I am trying some reorganization in a project and wondered if anyone has a simple way to move masses of topics into subfolders in the Project Files list.  The Topic List pod is, I think, the only list that allows bulk operations but it doesn't support moving files around. The Project Files list in Project Manager pod seems to only support dragging one file at a time into a sub folder. Sigh. Do I need to grin and bear it?

I have a merged project that I use the same images in several topics in different projects. I use the resource manager but each time these images are being copied into each project. My merged project is getting so large it is taking forever to download. I hope I'm just missing a step to eliminate the redundant usage of these images.

For RoboHelp HTML 10 output, I have set the single source layout to use my custom glossary. However, it does not display in the .chm file. Is there some sort of plug-in required on my computer to display glossaries?

Hi all. Below is my initial wish list for new features in RoboHelp 12. Feel free to comment/contribute. At some point I'll forward a list to Adobe and/or add some of them suggestions via the official suggestions page.Note that I've been a FrameMaker (unstructured) user for years, so a lot of my questions a features I miss in the FM world.When making links, have option to make them dynamic, so that the link text is an attribute of the target, such as step number or heading text. (Like ParaText and ParaNum in FM.) When those are updated, so is the link text. This feature would make maintaining a lot of areas much easier.For a "ParaNum" example, say you have this (blue text are links):    a. Do something.    b. If something is not installed already, do these substeps, otherwise, skip to step c.         1) Substep.         2) Substep.        

I generated Webhelp output from RoboHelp 10.When I open the Webhelp output in IE 10, the Table of Contents appears (see attached).When I open the Webhelp output in IE 11, the Table of Contents is blank (see attached).What can I do to fix this issue?

TCS5 | Windows 8.1My laptop's been rebuilt, so I've installed TCS5 and then re-installed TCS4. However, because I've done it in this order RoboHelp projects are defaulting to RH10 when opened, as opposed to RH11. I've tried changing the association through the usual "Open with" option, but it doesn't make any difference. Is there a way I can force projects to open in RH11 by default without having to uninstall everything and starting again?ThanksJonathan

I have RH10 projects that are manually committed to SVN. I will be upgrading to RH11 soon and am purchasing the PushOK SVN CSS plug-in to handle source control integration from within RH. However, will projects that are already committed to SVN be able to do this automatically? Should I do this integration before I install RH11 and upgrade the projects? I am just not sure of the order I should follow or any special things I need to do.

I generated WebHelp this morning and all screenshots were displaying correctly. A few hours later, I generated WebHelp again and all screenshots have been replaced with the fractured icon in Chrome. Can anyone advise please?

This is really weird.  Moved robohelp to windows 7.  Opened a topic and noticed that my images in design view are backwards.  It is like looking in a mirror.  When I compile and view the topic everything is fine.  This doesnt happen on xp machine.  Any ideas?  Please help.

Hi, our RoboSource Control server was offline for a few hours, so I worked offline in several projects. In one of those, I most have clicked "Do not try to reconnect in the future" (or whatever that option was), because now there's no connection. Can someone please tell me how to reconnect the project to the files that already exist in RoboSource? I don't want to add the whole thing again....(Not that I think it makes any difference but I'm still using RH8 and RoboSource 3.1.)Thanks!

Our RB 10 out put is not showing up in the IE10 browser. It opens fine, however, when clicked on the Index or Glossary Tab, the Contents tab does not show the right pane at all. It is all blank. I tried replacing the whtbar and whskinfrm01 files from one of the patches that I found. It gets worst after I replace them.Kindly help.

I'm generating HTML help from RoboHelp 9, and when I click Contents, Index, and Search, the left navigation pane is blank, and I cannot search.The start page does appear, and I can navigate to topics from hyperlinks in that page.As of last week, this issue only occurred when viewing help in IE 11, but it is now occurring when I view help from IE, Chrome, and Firefox.  Last Friday while it was still not working when I viewed my local copy, I tried uploading it and viewing it on IE11 from the Web, and it worked a bit better.  I'm viewing it from the Web now and it's not working.Does anyone have advice for this problem?

I'm using RoboHelp 9.0.271.I consider myself relatively well-versed in localization issues when it comes to generating an html help (chm) from RoboHelp, but this one has me stumped. In the Russian version of our main help file, the Glossary tab has strange ASCII characters in place of expected Russian characters when the help file is viewed on an 32-bit system, like this:But notice RH's Glossary pod in the RH UI in the above capture. It displays the correct characters.Similarly, if it's viewed on a 64-bit system, it displays the Russian characters properly.My system locale setting in Control Panel's language settings is properly set to Russian.My .glo file when viewed in NotePad has its encoding set to UTF-8 (though I tried ASCII to no avail).My language settings in RH are set to Russian at the project level and at the single source layout level.My .hhp file has these glossary-related settings:[OPTIONS]...Custom tab="&Glossary", HHActiveX.GlossaryPane[WINDOWS]HtmlHelp="Файл справки

Various topics are missing and I cannot create new topics in the TOC.  I'm using RoboHelp 7.

I have several procedures that use the same steps as part of the procedure to create something. I would love to use a snippet for these common steps. However, when I try to create a snippet of these numbered steps and then reuse them in the procedure list, the snippet step numbers all say 1 instead of picking up with the next available number in the existing list. For example, my list in the topic has steps 1-3. My snippet contains the remaining steps - which should be number 4-12. How can make this happen?