RoboHelp

Is there a flavor of RoboHelp that can generate cross-platform help? I would like to create a single Help system for Windows, Linux Redhat 4 ES, and Solaris 10.

I need to publish my webhelp - online help to a Linux server. I have always worked with Windows, and I dont see much material on this topic.Any help or pointers is appreciated!Thanks, Hemtya

After IE updates were installed on my computer, my CHM created with RH10 now displays stripped of all character formatting and screen captures. Has anyone else had a similar experience? Any solutions? TIA.

My specs:RH 9.0.2.271Windows 7, 64-bitWord 2010The Background Info:So I created some custom css styles to try and mimic the look of a message box in our documentation. Here's the css code:.MsgBox {    color: #000000;    border-left-style: Solid;    border-right-style: Solid;    border-top-style: Solid;    border-bottom-style: Solid;    font-size: 10pt;    background-color: #eeeeee;    border-left-width: 4px;    border-right-width: 4px;    border-top-width: 4px;    border-bottom-width: 4px;    border-left-color: #cdcdcd;    border-right-color: #cdcdcd;    border-top-color: #cdcdcd;    border-bottom-color: #cdcdcd;    width: 350px;    padding: 5px 5px 5px 5px;    box-shadow: 10px 10px 5px #888888;    margin-

Hello,I have tried generating my RoboHelp content into eBook, HTML5, Web Help, and MS Primary Layout and ALL of these generate with an empty TOC, etc.  The only version that generates properly is the Printed Documentation.I am using: Robohelp 11Tried opening in IE, Firefox and Google CromePlease help.

I'm using RoboHelp HTML 10.0.1.292. I have one project using conditional text that creates two outputs: Basic and Advanced. When I publish the Basic project, I get the error, "Publishing meets an unexpected error. The system cannot find the path specified," and it provides me with the path and file name that's missing. The problem is, the Basic project shouldn't be looking for that file at all. The topic is marked as Advanced at the topic level and there is no Basic conditional text at the content level. I've tried untagging the topic and re-tagging it and then re-publishing, but that hasn't worked. Why is it bringing in a file that it shouldn't?

Hi all,when I insert a link to a local file (using Insert > Hyperlink and then selecting "File" in the dropdown list), then Robohelp changes the absolute path to a relative path when saving the topic. Naturally this link does not work in a CHM.I can resolve the issue in the HTML view by changing the path back to an absolute reference such as:<a href="file://C:/Test/Hello_World.htm">Such a link works in the CHM. However, I cannot get it to work in the TOC. I have checked the HHC and can verify that the path still is absolute there, yet the page does not open when clicked.Any ideas?Robert

Hello,I am generating my RoboHelp content into Web Help, but the Table of Contents are not displaying.  I am using RoboHelp 10 and I have used the browsers Internet Explorer and Google Chrome.  How can I have the Table of Contents display in the Web Help format or any format?Thank you!

Do you know why the Contextual help.html file is no longer being created?

Hi, I am just learning to use RoboHelp (RH HTML 10), as I have to update the existing Help for a software made by my company. The problem is that some of the topics have wrong See also... links.For example, in the attached picture (https://workspaces.acrobat.com/?d=0LrVwK4FeH8RwZC3P*Qfkg) the topic in the box should not be linked to my topic.I created this topic by copying a similar one (Duplicate Topic command) and changing the title and some other words, and probably the See also... was not updated.Is there any way to edit the See also... topics in an already existing project? Thanks in advance.

I've noticed that when upgrading RH9 projects to RH10, that RH10 will corrupt (e.g., "Broken Link") all bookmarks set on a drop-down text link. For example, I have a head "Changing the Status in PowerFlow" which when clicked, drops-down a chunk of text. The head is also included as a bookmark, "Changing_the_Status_in_PowerFlow".These all worked perfectly in RH9 and I've tested the upgrade to RH10 multiple times with the exact same outcome. Bookmarks not associated with drop-down text are unaffected. Note the three MM-4000 broken links, which are associated with drop-downs; there is a fourth bookmark, not associated with a drop-down link, that is accessible: RH10 inserts a "#" into the bookmark link, producing a "The filename is invalid. The "#" character cannot be used in a path." error. The bookmarks no longer show up in Project Files, but do show on the topic page (with highlighting) and in the bookmark dialog, but the bookmark on the page does not get selected -- as normal -- in the

Issue: Incorrect location of pop-up windows.Cause: The possible reason of this issue could be a pop-up window or an image-pop-up window and "Drop-down Hot Spot" or "Expanding Hot Spot" text exist in a topic.RH version: I faced the issue in RH v8 with patch 2. (Not sure about other versions!)Output: CHM, WebHelpSolution: As a solution to the pop-up windows not showing at correct location, a script file was provided by Praful Jain (see his post on the above forum at Post#17 for more details.)I had the same issue with the pop-up windows in few topics while in other topics it worked well. After running the said script file, the issue did not resolve for me and pop-ups were showing up at top left corner of the Help window.I found that the script rightly resolves the issue of normal pop-up windows but it does not fix the image-map pop-up windows issue, and I was using image-map pop-ups in my window.I did some modification to the script and executed the modified script in my project. I got my

Every time I log in Robohelp 6.0 as an administrator I get the following message : " Unable to register hhctrl.ocx, itircl.dll, itss.dll"  How can I fix this?

Hi,I am using FM11-RH10, as part of TCS 4.0.I have imported a FrameMaker book into RH. I am using a master page for the footer content. I am publishing to WebHelp output.We have the browse sequence buttons on the navigation pane above the TOC, but we want to provide additional navigation option in case the user prefers to close the TOC pane. So, we want to add two buttons (Back and Next) at the end of each topic, so that the user can easily navigate to the previous and next topics of a lesson/ book. Preferably, we want this to be a part of master page, which other team members can use without any customization. The buttons should identify the topics from the RH TOC.Is this possible in RH? If not, what is the closest possible solution? Please advise.- Anusha

Display of Webhelp generated from RH11 running on a 64-bit virtual PC.We are upgrading from RH 9 to RH 11 to fix issues with displaying webhelp on IE 10.To evaluate RH 11, I am running 2 virtual PCs, one 32-bit and one 64-bit. When I create webhelp from the 32-bit PC, it displays perfectly in all browsers. When I create webhelp from the 64-bit PC, the Contents,Index,Search,Glossary frame takes about 30 seconds to appear for all IE browsers. Has anyone else experienced this?

I'm running RoboHelp 10, generating Help files using the WebHelp target.Sometimes, in the WebHelp output, clicking a Table of Contents or Index entry restults with a bank topic. This issue is resolved my either maximizing/minimizing the screen or by refreshing the browser.The issue does not happen consistently in the output. As well, it seems to only happen in Internet Explorer 10. Is there a work-around for this issue?

I've searched on xss vulnerabilities but did not find anything about "document.write(strHtml)". Can anyone tell me is this due to usage of frames or another reason? ---thanks

can we work on the same project or do we both need to be using the same version of RoboHelp?

Hi,I am using RoboHelp HTML version 10. I have created a master project containing about 40 individual projects. Of these I have 8 which are showing the breadcrumb line twice and one which is showing it 3 times on each page. Why are these showing multiple times and how do I fix it?I have also noticed that in each project which is showing multiple lines, it is also showing the name of the project multiple times - e.g. Home > Doc1 > Doc1 > Introduction       Home > Doc1 > Doc1 > IntroductionThanks,Sharon

Does RoboHelp 10 work natively on a MAC? Or do I have to use a VM?

We are running TCS4, fully updated.My co-worker is having the problem above on his workstation.I opened the Frame book, addressed a couple of issues to get a clean update.Went to RH, created a new book, and imported the FM book.  No problem.On his machine, I opened the book in Frame, got a clean update.Opened RH, created a new project, and tried to import--that's when we get the error.It's clearly a problem with his machien, but we'd REALLY prefer not to have to try a TCS4 uninstall/reinstall.Any ideas?

When I generate a Webhelp and CHM out of RoboHelp 10, with a specific conditional text tag set to AND NOT, RoboHelp 10 crashes while attempting to generate the Webhelp or CHM content.When I generate the Webhelp or CHM project with the specific conditional text tag set to AND (Include in output), RoboHelp 10 generates as expected. This is a new issue for me. It was working fine last week. I have rebooted my system, reinstalled RoboHelp 10, removed and added the SSL that exclude the conditional text tag from the output.I am not too sure what else to do. I need to generate and deliver my help system very soon, so am hoping someone out there might be able to help?Thanks, Tannis

I am new to Robohelp and have been teaching myself the program to fix and upgrade my companies on line help system.  I believe the last time the help system was updated was 2009 and it was in Robohelp 8.   I have upgraded the program into Robohelp 11 and am starting to edit the project.   I am coming up against a few issues and have questions.  1.  How do you move the entire project file off the network location and make a local version.  My network is slow and seems to be causing errors.2.  I just tried to create a new folder in the main project folders for a new folder topic and recieved this error. I apologize if these are silly questions.  I am no developer but I am trying to help my company upgrade our on line help!Thanks!

RoboHelp 11I'm sorry if this has come up and I wasn't able to find the anser, but is there any way to add a statement: Was this topic helpful? Yes No to the end of a topic. It seems many Help programs, including your own, have this capability. If this does not exist within RoboHelp 11, how can it be added? (And, how is it compiled.)This may be a very naive question, but I'm grateful for any help.Thanks!

Here is a mystery for you. I have converted my rather large help project to a very large Word document and then PDF. The interesting behavior I am seeing is that about halfway through the document the numbers and bullets have disappeared. We have put the numbers and bullets in the same throughout the project but in the second half of the document they are missing. They are in place in the first half of the document.The project has been around since RoboHelp X.5 and is now in RoboHelp 8. The projects are intermixed with what release they were created in. The document is 2334 pages long and I lose numbering and bullets after page 1133.Any ideas would be greatly appreciated.Thanks,Nita