Stock

Bonjour, J'ai fait tout un montage avec un musique téléchargée sur Adobe Stock Audio mais au moment de rendre mon projet, la musique n'apparait plus et je ne peux donc plus acheter les droits. Y a t-il un moyen de la récupérer ?

I accidentally licensed a Stock template that I did not want. Is there a way to undo this? #181073783

Hallo, ich habe beim Anmelden für das StockAdobe Abbo ein Tippfehler in der E-Mail_adresse und bekomme daher keine Bestätigungsmail. Wer kann mir Helfen? Ich finden den Support Chat nicht mehr.Danke.Grüße Heike

Disappointed that there are no Cyber Monday Specials.You guys can't let us have Buy 3 get the 4th FREE special on Stock Videos.Where's your Christmas spirit!?! Dmax

I have downloaded four images, all of them stating that they have transparent backgrounds, and all of them do NOT have transparent backgrounds. Am I doin somehting incorrectly? The file numbers297584840 291804726 541478496 540908905  Please help as I've already wasted four credits on this. Thanks!Julius

Can I use an image with a Standard License with a YouTube video expecting 1000 or 2000 views, which is less than 500,000. Do I need to write "Image License: Adobe Stock Standard License" in the video description on YouTube when uploading? Can I acquire an extended license if the video reaches more than 500,000 views at that stage or are all videos posted to YouTube subject to the Extended License independently of the number of views, even if it's just 50 views? Thank you!

Hello,  I am looking for stock images of employees, wearing branded uniforms. (e.g. an image of a Starbuck employee wearing the starbucks apron, or an image of a McDonalds employee wearing something with a mcdonalds logo). I haven't been able to find this on Adobe Stock, and I was wondering if Adobe has any such photos, or if there is a restriction that prevents these images from being available? Thank you for any help or suggestions! 

How do you resolve with Adobe or where do you report it, that an image that was supposed to be a vector is just an image in illustrator and its not even embedded? I know I only want vectors, so did I just waste a download?https://stock.adobe.com/images/silhouette-of-diver-coral-reef-and-underwater-cave-on-a-blue-sea-background-vector-illustration/194099158?prev_url=detail 

I purchased the entire Adobe plan back in Sept. I was given several free plans and Adobe Stock was included. I tried out I think 6 or 7 photos and that was it. I did not want the service so I was under the impression that I had cancelled it. Well I guess I didnt or I cancelled another trial and thought I had. Long story short we were billed $389 for the entire year of Stock. I tried about 10 times to get it resolved through the chat feature and kept getting cut off, dropped, and got absolutely nowhere. Well today I thought it would be a good idea to try and call and get it resolved. I was met with resistance, rudeness, short and belittling answers, and then after 4 calls I was put on permanent hold. I did get quite irritated from the abuse so they must have been having fun with me. Unacceptable Adobe. I have been using Adobe products since the early 2000's and this has really really made me start rethinking my software. I would like a real adobe employee to contact me so we can ge

I'd like to buy a subscription to Adobe Stock, I yet have Photography plan.I need some information, it's my first time on stock photo.Is the license perpetual? It seems so, but I'd like to be sure.I'm not an agency, I will use photos only on my posts on blog and social media, I will be able to do it? And eventually with what limitation?What limitations will I have, specially after subscription end?May I use photos on advertising?May I editing photos in Express or Photoshop or any other software?There's a subscription including Photography plan and Adobe Stock, as I could save money?May be some questions will appear naive, but my knowledge is basical.Thank you very much.Michelangelo

Hello!I have accidentally purchased 5 images. They are file numbers: 136714076, 109188475, 169436570, 96650518, 134559331.Can I please get credit back on my account?Kind regards,Corinne

I just downloaded an image that said it was Illustrator. Upon opening it up in Illustrator I have discovered it's actually an embeded Photoshop file and is uneditable. That's super misleading. I was planning to use the graphic in multiple sizes and extend the background myself for our email & social media but now cannot. I would like credit refund but also I think this file should be labeled differently. It's super misleading. 

Bonjour, je voudrais résilier mon abonnement à adobe stock, ma periode d'engagement étant bientot terminée.Savez-vous si je conserve les crédit que j'ai cumulé si je me désabonne ?Merci d'avance !

Why do the previews look so much redder than the licensed?  I liked the preview I'd found but when I download the licensed version it doesn't have the red that the preview did.

I've just joined but seemed to have downloaded the last image I was looking at. how do I get a refund for thid - I won't be using it

(queue murder mystery music)I heard a rumor 'download all' is in the works this year. My source disappeared after mentioning it....?!... anyone have more info about the timeline? Less spooky question: Adobe Stock (or Creative Cloud?) downloads all purchases automatically to my 'Adobe Stock' personal library. Unfortunately only a fraction of them (900 of ~16,000) are there. Anyone have advice how to make everything sync from our Enterprise Account? Thanks for any help!

When clicking for a preview I have twice accidentally clicked on the licence button and there doesn't seem to be a way to reverse this action.

How does adobe define "distribution" as it pertains to Adobe Stock licenses?  My company uses Creative Cloud and Adobe Stock for content creation and our digital asset management system is Cloudinary which feeds assets primarily to our website.  We are most certainly not distributing assets licensed fromAdobe Stock, but obviously they are sitting on our webpages and in Cloudinary with accessible links given that the purpose of licensing the assets is to use them in this way.  Do we need to concern ourselves with the possibility/probability that our end users can end up downloading these assets?

Hi - I've just licensed an email 'template' from Adobe Stock, and despite it being downloadable as .AI/.EPS, it's a flat image with no layers or separate objects, making it completely useless as a template. Here's a link to the image on Adobe Stock: https://stock.adobe.com/uk/images/multipurpose-creative-business-promotional-email-newsletter-template/368387661 Please can someone help me get a refund for the asset credit I spent on it? Many thanks,Laura

I've been charged £23 for Adobe stock when I have never signed up for this, I used a free trial over 2 months ago for premier pro and cancelled it before the end of it however I've been charged by stock. I've never used Adobe stock and when I check plans and history it shows I have never been charged with anything 

Hi, I have third time the same issue: after monthly renewal subscription plan my licenses are gone (there is no way I've used 350 licenses in one day). 

Hi Adobe,I just placed order #AB01532705370CUS, but the client already purchased this photo and we need to use theirs so that they are the licensee. Can you reverse this charge? Please help! Thanks!

Hello, I  accidentally purchased a license just moments ago. Would it be possible to reverse the last purchase on my team's account so I don't waste a credit that my team could use? Please help. Is there a way to do that?Details: Asset ID - #501003073Asset name - RioRita. Thank youShafakat 

I licensed an image by accident #121386037. How do you return it?

Dear community, I saw in my billing report that I should benefit from 10 images from adobe stock monthly, thouhg I only used it If I remember well the first month. My question is how can I redeem those 10 stock images and I want to know If there is a way to benefit frrm the offre on the lost months.I can send you screnshots from the paiement report if needed.Thank you in advance for your help. Best regards,Yassine.