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For the second time now I've accidentally clicked the "license and download" button when I was trying to just expand the image, because the UI doesn't show you the button until the mouse is over the image. Obviously, the image is then downloaded without any warning whatsoever that I'm about to basically spend $9.99 on an image I now know doesn't work for my application.Is it possible to set a warning/nag/alert pop-up or something so this doesn't happen in the future? Is there any way to unlicense an image once it is downloaded? And who do I contact at Adobe for feature requests/design complaints because this is ridiculous.
I'm really confused about how adobe stock works. I signed up for a 30 day free trial and it said I can download 10 items but I see prices beside the videos and licenses a beside the video I was going to download.I have some questions.Does that mean I pay extra for videos I download as part of the 10 I get a month?I primary want stock footage I can use in making youtube videos about various topics, can I use adobe stock for this?Or do I have to guess how many views I might get and buy a licence for that?
Hello community!I'm currently designing a cd cover for a production that will be sold solely via online distribution (for now). I assume, it will not sell more than a few hundred copies. Nonetheless, I would like to know, whether or not a Standard License is enough, or if I need the extended license. There won't be any promotional material like Shirts printed with the cover, so that would also not be a reason to get the extended license.I'm just unsure about the "500.000 copies" rule. Since the resulting digital music file will contain the cover, is it number of times the album will be sold, that cannot exceed 500.000, or is it like with fonts, where you buy "views", so if the album cover is displayed on a distributor's site (Amazon, iTunes, what have you), every view counts as a copy? If it's the latter, it's going to be virtually impossible to know, how many times the image was viewed, so I would definitely need the extended license. However, I kind of doubt that's going to be the ca
This has been an ongoing problem for me. I asked in this forum before and was given a workaround that is no longer available.I'D LIKE TO TEST OUT A STOCK IMAGE IN A PROJECT FIRST ... do a lot of adjustments to it, etc. to make sure it works ... AND THEN BE ABLE TO LICENCE IT WITHOUT STARTING ALL OVER AGAIN because once I buy it, I can only "place" the original image again - it does not update the watermarks in the layer I've already worked with it in. I've shared a very simple example below:It says on this website (in more than one place) that if you just licence the image and wait for your Cloud Libraries to update then the image in all of your files will update too (ie - the watermark will be removed). THIS IS NOT THE CASE. See first picture above. I am forced to "place" a fresh copy of it and start my adjustments over.It still functions like this after confirming I'm logged in to both Adobe Stock and Photoshop through Creative Cloud (and my libraries are up to date) AND even after a
Hi. I just subscribed and accidentally licensed image 117132642 which I meant to add to my library as a preview. Seems like there are quite a few threads with the same problem, so any help would be appreciated.
Hello,As with many others I see that Adobe has been taking £23.99 from me every month for a service I believed was only a 10 photo trial and had been cancelled and has never been used since. And when I try and go to the cancellation page it will not load (convenient?). I'm disappointed in Adobe and would like a refund, it is ridiculous how they will quietly keep taking money from an account you can see hasn't been accessed! I cannot go into the chat as I can't load it on my phone. You shouldn't be taking money from dormant accounts, such practices are unlikely to make customers fond of the brand...! Thank you,
Hello, I have purchased an image (a .ai), I then convert it to a PDF, changing the settings to CMYK for print and when I try to put the image in an ID doc it looks awful. Any ideas ADOBE world? It's driving me nuts. Thanks in advance.
I had over 50 licenses paid. After updating to cc 2017 there is no licenses left.
Hello, can´t open Image 146613771 with Illustrator 2018. I got a german Error Message: " Die Illustration kann nicht geöffnet werden. Die Illustration enthält einen verbotenen Operanden. Verbotener Operator: Bd. Kontext: (620V/613K.....)
Are buyers allowed to edit illustrations submitted as AI files? I have been submitting my illustrations as jpg files. But I decided that I should change to ai format. Two of them were downloaded within an hour of submitting them with a payment of .27 cents each. This led me to wonder, can clients download illustrations, edit them or remove part of the content for their own designs?I am concerned that I am doing all the work and someone else is reaping the benefits for a measly fee.Thank you
My question is, if you want to create a logo but don't intend to trademark it, or have it legally registered in any way, can you then use adobe stock content for the creation of a "logo"?
I bought licenses for three separate images, and downloaded each individually to my Mac,HOWEVER, the size I received is nothing like that listed on screen. I've got KB not MB - what's wrong?ref. #101786141 182kb described as 9293 x 6000 px#74912359 34.4kb described as 4368 x 2912px#107689228 41.8kb described as 6016 x 4016px
I realized pretty quickly that most AI files available on Adobe Stock were worthless to me if I wanted to edit them in Illustrator. When I resave the file, even if nothing is changed, all of the effects are ruined.But, sometimes the file is unusable even if I never open it. For example:This is a nice snowfall, but when I placed it in my file it has brown circles and lines in it. They look like they correspond to paths inside the file. It's really frustrating that the previews don't match what I'm given.
Spent over 30 minutes waiting for a chat that said "0 minutes remaining to wait" This is a multi-million dollar profiting company that says customers are cattle. these guys on the other line barely know what I am saying.
Hi Adobe Staff and Administrator !I don't know why when i logged into Adobe Stock ! So when i try to access Sales..It's have problem :" Internal Server" .Who is know what is problem and how can i do it right now ?Thank you
I was able to download an image, maybe this is part of my first 10 free, but I want to use this image for my website.It downloaded fine, and I added my website name to it.Is this a free image that I can now use, and don't have to pay for it?
I downloaded this image: Abstract Vector Illustration Halloween Sale Background - image | Adobe Stock When I open it in photoshop it is not layered and only 400px!Am I doing something wrong? I have never had this issue before.
Hi, I got 10 free images from Adobestock and we are planning use them to design our company`s website, we are not going to sale these images to other people. First of all, is it ok to use them for this purpose? Also, since one of the shareholders is responsible for designing the website, can I share the images with him on Google drive and then he can download and use the images to design the website?Thanks
Bonjour , Manifestement Fotolia est victime d' une grosse arnaque sur ce site de ventes en ligne .https://lotari.pl/ Ce site polonais semble utiliser mes photos et celles d' autres contributeurs , sans avoir acheter les droits.Par exemple ce fichier ( le mien ) sur Fotolia n ' a pas été vendu , et je le retrouve en présentation sur leur galerie de photos ."Bouquetin dans les Alpes" photo libre de droits sur la banque d'images Fotolia.com - Image 131295105 https://lotari.pl/obraz-dnr.html?c=2370&i=131295105&dnr-query=bouquetin&fit=1En présentation sur Lotari :Indéniablement nous avons à faire à des escrocs .Je viens d' envoyer un courrier similaire à Fotolia.Je vous invite également à mener quelques recherches , vous allez être surpris du résultat !Toute ma galerie a été passé en revue !!Jean-Michel
Adobe Stockの画像検索中に異常な挙動が頻繁に見られます。(動画あり)ブラウザはGoogle Chromeです。https://youtu.be/OlwlIEccJcYこの挙動により、ページ番号を入力しようとして不必要な画像のライセンスを取得してしまいました。これで2回目です。この問題の改善を強く望みます。また、ライセンス取得の際にも確認/キャンセルのステップを追加するべきだと思います。誤って購入したライセンスのキャンセルは可能でしょうか。ご確認のほど、よろしくお願いいたします。
Hi there!I designed packaging and purchased an Extended License for the stock images but I need to transfer the license to a client. How do I do this?
I am new to using Ps, Ai, Lr and St. All of Cc really. As I work on developing my website and write posts for later publication, I am doing what I can to learn the Cc tools.In the past, I've used other stock image sources. When I license an image, I simply download it to my computer. That doesn't seem to be possible with St, or am I missing something?What I see is the only way to get at licensed images is to place them into a project in Ps or Ai. Since I am not at all comfortable with Adobe tools yet, I would like simply download images and do simple cropping and resizing in the tools I am comfortable with at the moment.What is the process for downloading licensed St images onto my computer? Until I am comfortable with Ps and Ai, this will be the best way for me to get work done without a lot of frustration.Thank you.
I am tired of purchasing what has been tagged as a vector file with the "AI/EPS" file name only to find out after purchasing and opening it in Illustrator that it was actually a photo! I am an angry at this. We should all be reimbursed for not only the fake vector images but also the time it took to search. I'm in business and we bill for time. Disappointing.Thanks,Paul
Hi there,My Adobe stock subscription end this month, and i still have 56 credits haven't been used, and i don't want to randomly use it all of them (because the plan was so expensive). however, i am afraid if the system will close my access to the adobe stock since i don't the the subscription anymore, and i will lose the credit and even my listened stock images, but seems like the system did not close that for now.My question will be how long will last for my access to the adobe stock after i finished my subscription? can i use it forever since i still have my credits?Thank you
I'm totally confused! I took out a free trial of Illustrator which has now expired. I have just attempted to make a single purchase of an image and was emailed a receipt for £5.99 plus vat. I clicked on download image to computer but when I attempted to open it, I got a message to say that my free trial has expired and to update my subscription. I can't now find the image I purchased on my PC so does that mean the image is lost or has the purchase been cancelled?Do you have to have a subscription to CC to be able to purchase images? And when I've looked at the credit option, the smallest pack is £29.99 for 1 premium image. At this stage I only want a standard image until I decide whether to go ahead and purchase the full extended licence. It appeared to let me do this but having read the previous comments, am I right in thinking that a single image purchase option is not available? And do I need to have a subscription to CC to be able to purchase the extended licence? Please can a memb
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