Substance 3D Painter

I bought the substance painter perpetual license in 2020, and has a license key that works for versions up to Painter 6.20. However, I can't seem to find a place to download the installation file. Problem is that I recently switched from Windows to Mac, and therefore only have the windows installation file. How can I find the Mac installation file?

Hello - I'm trying to add a decal to this wheel. I've tried adding color and alpha both a fill layer and a paint layer and can't get it to stamp where I want. Centered on the wheel. If I click on the side it stamps just fine but if I click center nothing happens. I'd like to be able to have control over roughness, normal, and height too  - effecting only the areas within the decal. It's a full color decal if that helps. I'm able to get it centered where I want it with a projection but then I lose control over roughness, height, normal and those effects apply to the entire model instead of only the areas within the decal. Any advice?  Thanks!

Hi..this is really odd to me having used Substance not too long ago with no issues.When I open or import in an asset it is pink. The material menu has most of the shaders as a pink color.Any suggestions on this??This is not a problem on my PC. Just my Mac.I am on a Mac Mini (2018) OS 12.5.1PT ver 8.1.3I'll attach some screen captures.Thanks,Bryan 

Hello Everyone,  I Have problem.  I have several spp files of a project but my adobe cloud just updated my substance painter and i can't remember which version i was using before, is there any way to know which version of substance painter my files were saved?? I opened them via notepad to try to find if there was any mention in the file about the substance painter version but I couldn't find anything. Can anyone help me?

Hello There!I've looked through a lot of different artifact posts and none of them quite fit the issue I'm having. I'm creating a stylized asset pack, but ran into trouble on this tree trunk that wasn't an issue with any of my other models.    Included above are some examples of the artifacts as well as the UV Layout and low poly retopo. These arifacts don't appear at the seams and it doesn't matter how many rays I add to the baking settings/ increasing max values. These artifacts are also not affected by any height painting and don't appear on the ZBrush Model. I do apologize if this is a repetition, but alas, I did not see anything that helped in the other posts.Thank you!! -Bre Stats:-Substance Painter V:7.2.0-Cache Disk Usage 52%***There is an error at the bottom saying that: [GPUIssuesCheck] Installed driver for graphics adapter 'NVIDIA GeForce RTX 2080 Ti' is outdated.You should update them for a better experience (http://www.geforce.com/drivers

Hi,is there a way to obtain the color management setting of a current project via python?

My layer is blending to smart material whenever i paint any reason or any solutions?

Hi,I am a student of the Think tank training center.I have got the (Student or teacher's version)redemption code from adobe to install the substance 3d applications. I also redeemed it and got a mail stating that the redemption code was accepted. But I don't see any substance applications in my plan and I can only install trial versions of them. How do I install the student-licensed version?I wish that someone could help me out with this.Thank you     [Screen images removed by moderator at request of poster]

When trying to combine normals on export using the Converted Maps Normal DirectX / OpenGL, they will not combine correctly if the Texture Set Setting Normal Mixing is set to Replace. Would be great to have this fixed because Replace lets us paint custom normals in case there are any errors in the maps.

The link to download the default LUT linear_to_linear.exr from the documentation is broken.https://substance3d.adobe.com/documentation/spdoc/color-profile-154140684.htmlDoes any have that exr lying around, or can somene from Substance Painter support fix the link please?Thanks!

Good afternoon. Excuse my english. For some reason textures baked in marmoset look pixelated in painter. If you bake textures in the painter, there are no such problems. What's this? Why does this occur? How to fix it?

I've Been trying to get a custom alpha to use for my brush, i want to stamp it around my model, and i imported it like tutorials do, as an alpha mask, it's exported as png, but when trying to brush it just shows a white square, as if completely ignoring the transparency of the alpha. 

Hi I get the following message when baking from high to low in Substance Painter.[BakingProcess] Highpoly scene was required when baking Curvature Map from Mesh but could not be loaded.[BakingProcess] Highpoly scene was required when baking Thickness Map from Mesh but could not be loaded. I have 'by mesh name' enabled, the names of the models are correct. I am uploading FBX Binary files. I disabled 'Enable CPU raytracing'. I cannot find any advice online anywhere. Any advice would be appreciated.

Hi all.I’m currently trailing Substance Painter and I don’t know if I’m missing something. I’ve tried exporting from both Cinema 4D and Blender and get the same results. I can’t seem to get the smart masks to work. I’ve got a basic cube. I’ve tried both UV unwrapping in Cinema 4D (not up to speed with Blender yet), and I’ve tried Substance’s own auto unwrapping. I’ve exported the cube as an fbx. Imported it into Substance > New Project >Nothing selected in the template,Resolution 1024 (also tried 2048),Normal map (tried both OpenGL and DirectX),UV Tile workflow (again tried both),and tried Auto-unwrap checked on unchecked. Loads un and seems to recognise the UV layout.  Apply a smart material (eg. Copper Worn), all ok.  Add a fill layer on top, again all ok.  Then apply the Edge Damage smart mask to the fill layer.And get this result.  I then tried baking the material before applying anything,  with the following results

Everything was going OK but decided to change UVs on one part (not the one affected) and suddenly when baking AO map, two objects wont show on AO map when baked. I did not touch the affected area when redoing UV (it was done on different part) I even tried to load old file, reexported from blender but the problem persists.Any idea why when before it was working?

Hey, I keep experiencing crashing as soon as I open substance. It will load for 5 seconds and then crash. I tried adjusting my tdr multiple times but it still doesn't work. I have a Dell Latitude E7440 i5. My graphics drivers are up to date too so I am not sure what else to do... does anyone have any ideas? Thanks!

I have student licence, but I don't download licence key file. Now SP's website is closed. I can't contact any support. What can I do? 

Hi,I got few questions on how to use the HDRi maps in Painter (and Maya 2022 and Arnold).What colorspace do I have to choose, if I want to get the exact same result for my asset in Painter and Arnold If my HDRi map is already preconverted in ACESin Painter ?in Maya ?If my HDRi map isn't preconverted ( I guess that's the case for default maps like Tomoco, Panorama...)in Painter ?in Maya ?Hope it's clear. Thahks

Yesterday, I got verified for a Substance Painter student license from https://substance3d.adobe.com/education/ . However, my Creative Cloud still shows that I need to either buy or get a free trial for Substance Painter. Am I missing something? I can't buy the program because my Creative Cloud license is a free student license through my school, and a free trial isn't useful for me, since I still need Substance Painter for the rest of the semester.

hi there.,, does any one know how to control the order of the texture set list?  i dont really mind how it is displayed in painter but my client wants a specific order and making  when exporting to USD as it goes to procreate? as far as i can see now Painter orders this in alphabetic order. (i have 5 texture sets)  , and Procreate opens it in some weird order altogether..   not alphabetic  any ideas?

Good morning,I've been using Substance Painter for around a month until now. During this time I've come across a strange behaviour ohappening during normal map baking. When I'm baking high poly model onto low poly it causes to cast shadow traces beneath the surface of my mesh. Here are screenshots of my model and area of an issue:Also settings i used for baking: 

I'm wondering if anyone might be able to share their insight and shed some light on why the lines are distorted when I rotate. I've provided some screen shots of before and after. Thank you! 

I have problems with baking models. When I bake models, baked unknown AO like this pic. I try to export it from the original scene to the new scene and do it from it to Substance Painter, but the result is the same. How do I fix this problem? Would someone tell me to solve it?