Substance 3D Painter

After moving to the new Adobe version I lost my old shelf. I've added the old shelf to the assets list, and it is in my assets list. When I open it in the assets window I only see some strange icons (see image). What's going on? The files are all still in the old shelf folders. I've even copied the starter assets to my old shelf and even they don't display.

I have a high poly mesh with a complex UV mapped texture. Is it possible to bake this texture onto the low poly mesh in Substance painter? 

I'm getting this notice even thought I've gone into my regedit and changed the TDR[GPUIssuesCheck] Your operating system may automatically shut down Substance 3D Painter during long computations because your GPU doesn't support preemption.To avoid crashes, you can try increasing the TDR (timeout detection and recovery) delay(Learn more: https://www.adobe.com/go/painter-gpu-drivers-tdr-crash-long-comp). 

I want to opened program but is way "something went wrong" how to fix this? i am finding how to fix it 2 day now pls help

According to this page in the documentation https://substance3d.adobe.com/documentation/spdoc/forcing-the-external-gpu-on-mac-os-188974284.html I should be able to use an external GPU. When I follow the instructions and check 'Prefer External GPU' the center canvas of Painter is transparent. Only the window frame shows.MacBook Pro 2018, MacOS Big Sur 11.5, Radeon WX 9100 and Radeon Vega Pro 56 external GPUs, Latest version of Substance 3D Painter Thanks,Greg

Just wondering if SP can use the  model's UV cavity map, normal map, etc and allow you to project  textures only in the cavities areas?For example,  Mari uses the "channel Mask" which you can import your normal maps of your model and apply your textures based on the model's UV maps. Thanks!

Hey guys, I recently logged in into my QAllegorithmic account, and all my points (around 800) and assests are just desapeared. I thjought they were migrated to my Adobe account but no, there are 0 assets and only 60 points,Do you know what I can dow to fix this?

Hello, ive been trying to to export the subsurface scattering effect that i created in substance painter in my current proyect to arnold (maya) and then plug it in the hypershade to apply it to my model, i followed an internet guide to do it, but its completely a mess now... im connecting the scattering map that i exported from substance to subsurface-weight in arnold and then setting it to raw and alfa is luminance but i get a white model... its driving me crazy because is the only thing left to do with the proyect, thanks for the attention. 

how i can activate my license that i have and still payind to original Substance painter. just make simple button. Not that hard. so i dont have to brake my had or spend all day figuring it out. thank u

is there a way i can upgrade my account and add the 3d package to my current adobe package?

Hey. Guys I m kinda new to painter. Just a doubt. What is a good file format for normal maps? 

How to fix this? 

I am getting recurrent issues in which the program will stall out or crash completely after just applying a few smart materials or even just one onto my mesh. I am basically not able to do anything in the program. I have adjusted the TDR in the regedit and I have installed the most recent AMD drivers. Despite this, I am still getting messages such as these. I am including the exported log file. 

HiMy Goal: To be able to apply normal map decals on mesh with specific colorThe problem:- When using Circular Brush (e.g. Shape) and I use in normal channle decal with circular form like bolt ot nut it's fine (green selction on screenshot)- But when Use rectangular decal (e.g. handle_12 from the buit-in decals) again using same circular shape brush I'm getting the decal with extra space colored around the decal itselfThoughts:- I don't believe I should change every time the brush shape and we don't have specific brushes for each decals- I tried also apply same normal map as brush but then I don't know how to color the decal itself.Thanks in advance !  

version 7.2.1  I just downloaded this version of Substance and it doesn't open it crashes on white screen everytime. It worked before i updated it but now i cannot even open the software.  My Normal baking also no longer works and just produces the white and gray checker material. 

I just created a decent normal map using a high polygon model projected onto my low poly mesh and I'd like to clean it up a little and do some cloning, so I figured I need to assign the generated normal map onto a new fill layer. Something went wrong and now my normals are showing obvious glitches at the texture seams. I've seen something like this happen when a normal map isn't interpreted as the correct color space (linear?), but I don't know if that's even related to what's happening to me. Here's the baked mesh normals: And here's what it looks like when I tried applying that same normal map to a fill layer: What am I doing wrong??

Substance will not start no matter what i do.  Alienware Aurora R11nividia geforce rtx 3080128gb ram8gb gpu ram No matter which version i downlad whether it is 7.2.2 or 7.2.1 It will not get past launch the screen stays white and eventuallly goes to (not responding.) I really need help resolving this Issue it didn't start happening until i downlaoded the adobe versions of the Substance Suite.  My Driver is 100% upto date 

Hi,i am trying to load a different fbx into an existing painter file using edit-project configuration... however when the new fbx loads all my layers are gone. it is a set of 3 uv tiles. in the new fbx i also created 3 uv tiles.I need the layers to stay so i can reassign them to the new fbx. What am i doing wrong?  thanks,Bart

Ok, so clearly I have not got a clue what I am doing, as when I try to use a particle brush while painting, the particles run off into odd directions as though they have a mind of their own.If you look at the image you will see that it seems to form circular motions, but there is nothing on the model or uv's that allign to this pattern at all. It is just flat.  How does the particle decide it's gravity to follow this pattern and what setup am I missing? I have tried to find tutorials on particle brushes but all I can find are videos of people using them and it seemingly working. Sorry if it is a silly question. Thanks for your time.

I have a docked widget that I've added to the Painter UI through python, but I need to dynamically reload / replace the dialog.The API doesn't appear to provide a method for removing the docked interface, is there a recommended method for doing so?Iterating over the main window child widgets to find and remove the dock widget via ui.add_dock_widget()seems to cause Painter to crash.

Hi, I ordered Substance 3D painter, but it won't load. My internet connection is fine. I tried to sign out and sign in to my account that didn't help.

I have a large file I've been working on for a couple days. When I went to open the file today, it now crashes immediately on startup. Previously, there were no other issues. Are there any methods I can use to recover my file? I've attached my log.

So I am incountering a situation in which a mesh that I am bringing into Substance Painter has a specific part of the geometry that appears to have the light and shadow flipped from what is happening with the rest of the model. The part in particular is the the eyesocket/housing on the head of the character (ass seen in the images provided).Prior to this issue, also was having a problem with some of the polygons appeared inside out, but I was able to solve that by fliping the normals back in Blender and reexporting the FBX file.  So I'm not sure if this is an issue with the model back in Blender, if this is because of how I imported the mesh to Substance Painter or if it is even an actual issue at all. 

As you can see, the back side is showing just fine. The front view, on the other hand, is exhibiting some strange glossy bronze color to it. I am completely new to painter; any help would be appreciated! 

Just downloaded the trial - Powerful software although i cant import anything without it crashing and shutting down - Ive uninstalled it and reinstalled it and still the same. Also updated GPU drivers etc. Anyone else having similar issues?