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I activated a studio subscription for Substance 3D Painter and cannot download it even though my system fully meets the requirements(The screenshot shows the characteristics of my PC taken from the Nvidia App) .Windows version 24H2.
Let's keep it short and sweet:I'm working on a pair of pants and I want to add drop shadows, but most details of the pants are separated on the UV (pockets, pocket flaps, differnet fabric, etc.) I'd like to add some shading around the borders of the different pieces of fabric to punctuate seams, but since the UV has most pieces of fabric separated, if I use a drop shadow or a fill layer with a color selection and blur, I get shading on random parts of the model. Anyone know any tricks?
Hello. I received this message when I launched the app today. I would like to know more details, as I have a licensed version purchased on Steam.I see another post with the same question, but it seemed to me that the answer there was not clear enough. Will I lose my license for this program in 5 days? P.S. "Substance 3D Painter 2022" - Version: 8.3.1
Hello there,I'm trying to create automation for reloading external texture resources.Is there a way to access the reload function for a resource via Python API? Or at least retrieve the disk file path of a given resource? This way I could just delete the old one and import the new one. I couldn't figure out how to do either, so I'm here to ask if I missed something or it is currently missing.
I keep getting this error message when trying to export with texture presets [Library agent] Failed to save updated preset 'PBR Metallic Roughness': The default library 'starter_assets' is only available in read mode because you don't have write permission on it.
Hi, I just started to use Substance Painter to do my final homework. When I was painting a model, many dots suddenly appeared on it, and the dots kept growing by themselves. I don't know why, but I have checked the model and UV, and it seems that these two are not the problems. Please help me; I have redrawn the material several times because of this problem.😢 Thank you!
I've been using Substance painter for years and very often I need to color pick from another layer's preview. Now that there's shaded balls previewing the layers, I'm unable to color pick cause I have the entire spectrum of a ball to pick from. The ball doesn't make sense, please just bring back the flat texture. Also seeing the mask preview was really great but I guess that never comes back.
The new year brings some epoch-making news for the Substance 3D ecosystem, as well as some grade-A community news, and a featured artist doing some truly tasty work in Designer. Let’s go! Substance News Unmetered access to Substance 3D Assets! HUGE news this time around. As of this week, we’re launching unmetered access to the complete Substance 3D Assets library for Adobe Substance 3D Subscribers. That means that if you’re a subscriber on a Collection or Texturing plan you now have access to the full collection of almost 20,000 professional materials, models and lighting environments without managing points. Yes, you heard that correctly. Head over to our post about this on the Adobe blog to learn more, or simply make your way over to Substance 3D Assets right now to start using the library immediately. Substance in Cinema 4D integration: Physical size support in Cinema 4D 2025.1 and Redshift 2025.2 The Maxon One winter release brough
(sorry if my mood is VERY evedent lil mad)So, I have an issue where, when I want to paint on my model in Substance 3D Painter, and I go to make a brush stroke on a paint layer in Substance, as long as I have the mouse depressed, I can see all the other layers and the stroke (that isn't the issue). But as soon as I release the mouse and would be applying the stroke, the whole texture sets color channel reverts to white (doesn't make all of the textures white only the one that is being edited) and then deletes the stroke. After which, if I try to paint it, it re-renders the local area about (100 pixels out) but doesn't display the stroke. I'm just wondering what is going on and how to fix it?? I have a ligitiment copy that i have purchased from adobe for 200$ i kinda want to use it.lil new to subtance but not new to adobe
Hello folks... I wanted to control the number of textures Painter was exporting to UE, so I deleted some of the texture outputs I would not need. I figured they'd automatically be restored the next session. I was wrong. It is months later, and I still cannot restore these presets to their original state, and I am missing a needed texture output. What can I do?? Using Windows 10. Painter version I'm not sure of at the moment, and that machine's powered down.
¿Alguien sabe qué está pasando con mi Substance Painter que genera esas líneas?
I have a steam SB license. I haven't used substance painter for a month, and today I found that when loading the mesh, I can't rotate around the model in any way. 3d view, 2d view, no difference. Default navigation settings. Through the tablet and through the mouse, no difference. At the same time, I can paint the model, bake and use all the other functionality of substance painter, but only in one perspective, which is available immediately after loading the model. What is the problem? help please
I'm not sure if this is already a feature or not, but I am on Version 10.1.2 and can't find any posts related to this.I usually import multiple models into Substance Painter. I have a folder for each of these and have to select them 1 by 1 and a new folder destination. It's alright for the first time I do this, but when I want to come back in and edit it, I have to do that same tedious process all over again. I'm doing this every day all day in-and-out of substance painter, it becomes a drag and really slows me down.My suggestion is to add a + button on the output directory to create a new output directory and allow me to link a specific texture set to that output directory. This way i can simply edit the texture > Shift + E > Click Export > Done. If this or something similar is already a feature, please inform me on how I can achieve this, and if not, please add something similar to this. Thanks
Is it possible to change the color value of a fill layer via python script? I'd like to use an array that stores color values, and export a texture set for each of the colors stored in the array.
Hello 👋I recently bought a notebook (Acer Nitro 5) with an Intel Core i5-11400H and an RTX 3050.I'm trying to open Substance Painter on Steam, but it only says "running" and then stops showing that message after a few seconds. No window or anything appears. Can someone help?Thank you.When i clickAfter some seconds
Tried saving my project and SP couldn't do it due to 'invalid resource image'. I have successfully updated all resources. Project still will not save. I have enclosed the Log. Hope you can solve this one!
Hi, I continuously run into this issue with substance and it's driving me insane. Sometimes, not all the time, when I bring a model into substance. The materials lay different throughout the model. My workflow is always the same, yet, this happens sometimes. I have no clue what is causing some models to do this and others don't. They appear perfectly fine in blender and zbrush but for some reason, acts this way in substance. Does anyone have any idea what could be causing this? I've made sure the model and edges are set to smooth.
I'm working on a semi-complex warhammer model, meaning the ability for the mechanical parts to be baked separately to animate it later is essentialI cannot provide screenshots of the model only the settings and structure, being it's under NDAwhen I import said model into substance painter due to optimization constraints I cannot use separate texture sets so, my usual workflow was to export it into an explode-ed pose bake it and then simply export into the game engine with the default non-explode-ed poseI recently started to work on this type of models in substance painter and I can't replicate my workflowwhen I import the model, none of the methods to bake the pose workedapplying the pose as rest pose destroys the pose, the high poly needs modifiers to not be applied for further changes and alternate versions, so no it's not an optiondoes substance painter not have support for posed models, or am I missing something?
So I have to do a baking as a homework. I've been given a tutorial that showed the object and the high definition mesh in the same position and well align, but when I added it the blue and red one is all over the place xompared to the cage. I changed the loew definition's position and dimenssion in its original maya project and exported it again and it does change its relationship with what I see. I want to know the reason for it, if it is important, how it should look like, what I need to do to make it the right way. Please help
I have bought Substance Painter recently.However,I didnt notice the supporting date when I purchased it.I wonder if I can upgrade to Sp2025 at a lower price when it is available since I have the 2024 one,or I need to pay the original price for the 2025 version?I need a clear answer,thanks!
How am I supposed to download Substance Painter or even Creative Cloud? I'm sent a link, I click the link, the link takes me back to the page that tells me to resend the link! There's massive download buttons and not one of them downloads the software, but sends you emails and those emails send you right back.I don't get it.
Hello Adobe Community,I'm reaching out regarding an issue I've encountered with Substance Painter 2020. In the past, I purchased Substance Painter through Steam, but recently I uninstalled Steam as part of an effort to cut back on gaming. Unfortunately, in doing so, I overlooked the fact that Substance Painter isn't a game but rather a crucial tool for my 3D modeling endeavors.Today, as I delved into 3D modeling, I realized I needed Substance Painter back. However, since Adobe no longer distributes Substance Painter through Steam, I'm unable to reinstall it through that platform. When attempting to run the copy I had installed via Steam, I encountered an error stating "No licenses," even though I have paid for and barely used the software in the past.I strongly believe that as a paying customer, I should be entitled to use the software indefinitely, especially considering my limited usage thus far. However, with Adobe now offering only Substance Painter 2024 on Steam at a significant a
Hello, I wanted to ask a bit about how to get my student adobe substance painter licence. I was told from calling the customer service number to create a request on the formum itself. The issue that I am having is that I have already verified that I am a student from means of my account settings. But I continue to get stuck on step 2 on the adobe page: Education - Substance 3D (adobe.com). It tells me that my account id is not unique when it should just be my email. And because I cannot "verify" when I already have verified I'm a student. I wanted to be able to get access to the free Student license of Adobe Substance Painter. I have already looked at the other forums as well and other people are having the same issue. So, I was wondering what I am supposed to do since according to the person I talked to on the phone to get my response here on how I could get a redemption code access for a student license of Adobe Substance Painter.
I was sent here after being in the support for 2 hours. My licence ran out so i went to the website and entered everything and it told me ill recieve an email. Long story short the email never arrived and you cant reenter your email adress if you dont get the email and the website states to go to the support.I had 5 customer service workers and all told me that type of licence never existed and one simply ended the chat when i state my problem. after a long time i finally had a worker that helped me. He told me that there seems to be a problem in the system and that when you had a licence once it wont send a new email and that i should come here to report this bug or state it as a problem.I would prefer that when the access runs out that it doesnt only tell you to buy the subscription but immediately give you the chance to renew that same licence instead of having to request a completely new one. especially because i have to state while requesting until when my studies will go.
I tried registering for the education plan https://substance3d.adobe.com/education/, because I'm a poor high school student who cannot afford this expensive software for my class. I went through the registration process multiple times, and the system failed me every single time. I've been through the online chat 5 times already. Each agent would tell me that something would be fixed in the backend and that I would receive an email. Each time I did not receive the promised email. The "education" subscription is bogus. I don't know who else I can reach out to? What am I supposed to do? Drop my course and not learn how to use Substand 3d painter? I'm at the end of the road already. Can somebody at Adobe help? Please?
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