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I received an email which is allegedly from Adobe and is really quite good -

Explorer ,
Jan 28, 2020 Jan 28, 2020

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how do I report abusive/fake emails to Adobe?  This is a really good imposter, if that's it, and I think Adobe needs to know about it.

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correct answers 1 Correct answer

Explorer , Jan 28, 2020 Jan 28, 2020

Thanks to all == there are a number of different ways of doing this and the one for possible fake emails is --  phishing@adobe.com

 

I did a search on the website but didn't find the info == I suppose it doesn't want to make it too easy...I do hope they'll either confirm that it's a fake email OR a good one, in which case I can outline to them the reasons it seemed fake == it was a VERY good clone....

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Guest
Jan 28, 2020 Jan 28, 2020

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Hi

Just click on the Report icon

2020-01-28 14_51_21-I received an email which is allegedly from Adobe ... - Adobe Support Community .png

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LEGEND ,
Jan 28, 2020 Jan 28, 2020

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Actually the post above is to report spam on these forums.

To report a fake, spam, fishing email (I didn't use the new p.h.ish phraze as it seems that get tagged as a blocked word) that appears to be from Adobe a google search should turn up a link report it.

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LEGEND ,
Jan 28, 2020 Jan 28, 2020

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Guest
Jan 28, 2020 Jan 28, 2020

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Sorry my mistake, Adobe have an avoid phishing announcement on the Photoshop forum but not on the Get Started forum for some reason

2020-01-28 15_13_15-Photoshop on Adobe Support Community.png

 

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Explorer ,
Jan 28, 2020 Jan 28, 2020

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Thanks to all == there are a number of different ways of doing this and the one for possible fake emails is --  phishing@adobe.com

 

I did a search on the website but didn't find the info == I suppose it doesn't want to make it too easy...I do hope they'll either confirm that it's a fake email OR a good one, in which case I can outline to them the reasons it seemed fake == it was a VERY good clone....

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Community Expert ,
Jan 28, 2020 Jan 28, 2020

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Mails from Adobe employees come from "adobe.com" domain.

ABAMBO | Hard- and Software Engineer | Photographer

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LEGEND ,
Jan 28, 2020 Jan 28, 2020

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"Mails from Adobe employees come from "adobe.com" domain."

Be careful. This is so easy to fake it isn't even really faking any more. You cannot use the email address to see if it is genuine.

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Community Expert ,
Jan 28, 2020 Jan 28, 2020

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Look into this thread. Adobe's Rebecca_Kelly explains what to do.

 

https://community.adobe.com/t5/photoshop-camera/avoid-phishing-3-easy-ways-to-identify-adobe-staff/t...

ABAMBO | Hard- and Software Engineer | Photographer

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Explorer ,
Jan 28, 2020 Jan 28, 2020

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I did send the email to the Phishing squad and they confirmed that it's not genuine [BOY it was REALLY quite good!!] and provided more help ===. I actually use SpamSieve which catches a good amount of stuff but this one was quite a good fake...now to alert my Mac using friends

 

Hello Victoria, thank you for contacting the Adobe Phishing team. This is not a genuine Adobe email. Rest assured we will review and action appropriately. However, scams often reappear and it is important to us to mitigate customer impact.

 

To prevent these emails from reaching your inbox in the future, we recommend that you contact your email provider to adjust your spam filters. Additionally, if you opened any suspicious attachments or links, we recommend that you run a virus scan. Below are consumer links you can visit for more general information on spam emails and how to report it:

For more information on phishing and how to stay safe online, please visit our forum at forums.adobe.com/community/phishing. Should you have any further questions, we are here to help.

 

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