• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

I received an email which is allegedly from Adobe and is really quite good -

Explorer ,
Jan 28, 2020 Jan 28, 2020

Copy link to clipboard

Copied

how do I report abusive/fake emails to Adobe?  This is a really good imposter, if that's it, and I think Adobe needs to know about it.

Views

35.9K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Explorer , Jan 28, 2020 Jan 28, 2020

Thanks to all == there are a number of different ways of doing this and the one for possible fake emails is --  phishing@adobe.com

 

I did a search on the website but didn't find the info == I suppose it doesn't want to make it too easy...I do hope they'll either confirm that it's a fake email OR a good one, in which case I can outline to them the reasons it seemed fake == it was a VERY good clone....

Votes

Translate

Translate
Guest
Jan 28, 2020 Jan 28, 2020

Copy link to clipboard

Copied

Hi

Just click on the Report icon

2020-01-28 14_51_21-I received an email which is allegedly from Adobe ... - Adobe Support Community .png

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Jan 28, 2020 Jan 28, 2020

Copy link to clipboard

Copied

Actually the post above is to report spam on these forums.

To report a fake, spam, fishing email (I didn't use the new p.h.ish phraze as it seems that get tagged as a blocked word) that appears to be from Adobe a google search should turn up a link report it.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Jan 28, 2020 Jan 28, 2020

Copy link to clipboard

Copied

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Guest
Jan 28, 2020 Jan 28, 2020

Copy link to clipboard

Copied

Sorry my mistake, Adobe have an avoid phishing announcement on the Photoshop forum but not on the Get Started forum for some reason

2020-01-28 15_13_15-Photoshop on Adobe Support Community.png

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jan 28, 2020 Jan 28, 2020

Copy link to clipboard

Copied

Thanks to all == there are a number of different ways of doing this and the one for possible fake emails is --  phishing@adobe.com

 

I did a search on the website but didn't find the info == I suppose it doesn't want to make it too easy...I do hope they'll either confirm that it's a fake email OR a good one, in which case I can outline to them the reasons it seemed fake == it was a VERY good clone....

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 28, 2020 Jan 28, 2020

Copy link to clipboard

Copied

Mails from Adobe employees come from "adobe.com" domain.

ABAMBO | Hard- and Software Engineer | Photographer

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Jan 28, 2020 Jan 28, 2020

Copy link to clipboard

Copied

"Mails from Adobe employees come from "adobe.com" domain."

Be careful. This is so easy to fake it isn't even really faking any more. You cannot use the email address to see if it is genuine.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 28, 2020 Jan 28, 2020

Copy link to clipboard

Copied

Look into this thread. Adobe's Rebecca_Kelly explains what to do.

 

https://community.adobe.com/t5/photoshop-camera/avoid-phishing-3-easy-ways-to-identify-adobe-staff/t...

ABAMBO | Hard- and Software Engineer | Photographer

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jan 28, 2020 Jan 28, 2020

Copy link to clipboard

Copied

LATEST

I did send the email to the Phishing squad and they confirmed that it's not genuine [BOY it was REALLY quite good!!] and provided more help ===. I actually use SpamSieve which catches a good amount of stuff but this one was quite a good fake...now to alert my Mac using friends

 

Hello Victoria, thank you for contacting the Adobe Phishing team. This is not a genuine Adobe email. Rest assured we will review and action appropriately. However, scams often reappear and it is important to us to mitigate customer impact.

 

To prevent these emails from reaching your inbox in the future, we recommend that you contact your email provider to adjust your spam filters. Additionally, if you opened any suspicious attachments or links, we recommend that you run a virus scan. Below are consumer links you can visit for more general information on spam emails and how to report it:

For more information on phishing and how to stay safe online, please visit our forum at forums.adobe.com/community/phishing. Should you have any further questions, we are here to help.

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines