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Erick Virgilio
Participant
July 21, 2022
Question

ID de IVA con errores

  • July 21, 2022
  • 1 reply
  • 4823 views

Solo me deja actualizar los datos de mi tarjeta, pero no deja meter mi RFC para el comprobante INVOICE de México, me sale un mensaje de ID de IVA con errores

    1 reply

    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    July 21, 2022

    This space is provided by Adobe, but this is not Adobe support
    Sorry, nobody here can help with an account or payment problem
    This is a public forum, you need the link to Adobe support, not other users
    Help Center https://helpx.adobe.com/support.html is a good place to start
    Be sure to remain signed in with your Adobe ID before accessing the link below
    Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
    -you MUST make sure that your browser does NOT block ads, scripts, or pop-ups
    -you MUST also allow 'cookies' in your web browser for the link to work
    This link will go directly to the chat option
    Type "Agent" in the chat box to bypass the chatbot and be connected to a person
    -Meaning type in the word Agent without the quote " " marks
    https://helpx.adobe.com/contact.html?rghtup=autoOpen
    - or by telephone https://helpx.adobe.com/contact/phone.html
    .
    Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
    -click for more information about scammers https://tinyurl.com/10791730

    E
    Erick VirgilioAuthor
    Participant
    July 21, 2022

    No contestan en el telefono, no te atiene una persona siempre es el Chat box, pero si hacen el cargo recurrente en mi tarjeta sin problema

      M
      maguisiffredi
      Participating Frequently
      January 31, 2023

      i'm not sure what you want to change, but these are the possibilities and restrictions before you get to your invoice:

       


      The country associated with your adobe id must match the store you purchase from and must match the payment address. otherwise, change what's necessary:

       

      change country associated with adobe id - https://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id.html

       

      change credit card and/or billing address, https://helpx.adobe.com/manage-account/using/update-billing-information.html

       

      change currency - https://forums.adobe.com/thread/1999694

       

      change store - http://www.adobe.com/store_selector/storeselector.html

       

      change adobe.com website language - https://forums.adobe.com/thread/1999693


      thanks @kglad the first link you send is what I need, but when I try to do it, I can't change the country, it's blocked (check the screenshot). That's the problem.

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