Acrobat Pro 구독 중인데 데스크탑 앱을 다운받아도 리더로 나옴

[유진27251234pf70]

Acrobat Pro 구독 중인데 데스크탑 앱을 다운받아도 리더만 다운되서 도무지 이용할수가 없어요..

제발 도와주세요..

[MeenakshiNegi]

Hi 유진27251234pf70,

Thank you for reaching out.

If you are installing the 64-bit version, you must sign in using your Adobe ID (email address); it will convert to Acrobat. There is a single installer for Adobe Reader and Acrobat 64-bit applications.

Try removing the application and running the cleaner tool (https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html). Reboot the machine and install Acrobat from the following page: https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html.

If that is not the case, ensure you use the correct Adobe ID. If it is a subscription provided by your organization, please get in touch with your IT team and get this checked.

Thanks,

Meenakshi