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Can't access Agreements on acrobat

New Here ,
Mar 05, 2024 Mar 05, 2024

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I have a work account, whcih apprears to be up to date. However, when I try to view current and previous agreements, I'm seeing an update message. Sadly the IT dept haven't been all to helpful, only suggesting it's to do with Adobe Cloud, which we don't use.

 

Any hints and tips (realated to the issue, I'm aware of the yellow snow source) would be greatly appreaciated.Acrobat 1.JPGAcrobat 2.JPGAcrobat 2.JPG

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Community Expert ,
Mar 05, 2024 Mar 05, 2024

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did you report the pretty clear error messages to your it dept?

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New Here ,
Mar 05, 2024 Mar 05, 2024

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Yep. Now reaching out to a hopefully more helpful community 😁

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Community Expert ,
Mar 05, 2024 Mar 05, 2024

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what about your it dept?

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Community Expert ,
Mar 05, 2024 Mar 05, 2024

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from using the community">

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