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Participant
November 17, 2023
質問

How to enable the new UI

  • November 17, 2023
  • 返信数 2.
  • 6378 ビュー

Hi all,

 

When I just installed Acrobat Pro yesterday, it directly shows the new UI, which is much better than the old one on my screen. But after several hours it suddenly fell back to the old one and I'd like to switch back. However, there is no "Enable new Acrobat" option under the View menu.

 

Any ideas?

このトピックへの返信は締め切られました。

返信数 2

JR Boulay
Community Expert
Community Expert
November 21, 2023

Same issue for me.

 

 

Acrobate du PDF, InDesigner et Photoshopographe
Adobe Employee
November 22, 2023

Hi @Tianjiao Nie @JR Boulay 

 

Thank you for reaching out to us.

 

Can you please share the registry file by peforming the mentioned steps so that we can look further in this issue:

  • Open Run console by hitting windows/cmd+r
  • Enter regedit in Run window & hit enter to open Registry Editor
  • Navigate to below location in Registry Editor 

    Computer\HKEY_CURRENT_USER\SOFTWARE\Adobe\Adobe Acrobat\DC\AVGeneral

  • Right Click on AVGeneral & Click Export
  • Save the exported file

 

Please share this Registry file & we will look further in the issue

 

Regards,

Ishita Verma

Tianjiao Nie作成者
Participant
November 22, 2023

It seems .reg cannot be uploaded. I've renamed it to .txt.

Amal.
Community Manager
Community Manager
November 21, 2023

Hi @Tianjiao Nie 

 

Hope you are doing well.

 

Please check the screenshot below and see if that helps:

 

 

If it still doesn't work please remove the application using the Acrobat cleaner tool https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html  , reboot the computer once and reinstall the application using the direct link
https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html

 

Regards
Amal