• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit Search
0

I am being charged $15.86 a month and my account says I have no plans active.

New Here ,
Dec 20, 2022 Dec 20, 2022

Copy link to clipboard

Copied

I have two accounts with Adobe. My school email and my personal email. I am being charged $15.86 a month on my debit card/checking account. I have checked both my school email and personal email to see if I have any active plans and to see as why I am being charged monthly. Both accounts say I have no plans active so I cannot cancel anything! I need help getting in contact with an employee of adobe.. not a virtual assistant to stop being charged monthly... HELP! Do I go to my bank and dispute the charges or how do I stop getting charged!

TOPICS
Cancel subscription , Comment review and collaborate PDF , Create PDFs , Edit and convert PDFs , General troubleshooting , How to , PDF forms , Standards and accessibility

Views

77

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Dec 21, 2022 Dec 21, 2022

Copy link to clipboard

Copied

LATEST

Hello @Haley245655212tyf 

 

I have shared more details in private message. Please check.

 

Regards,

Krutikka

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines