problem reading the document (14)

Question

I am trying to open a pdf on my computer with Adobe Acrobat but it will only open with other applications and the web version of adobe acrobat. I would like to use it in acrobat as that is the program that I am the most used to and have found to work well. My acrobat is up to date and I don't know what else I can do. Thank you in advance.

max_4197 · Accepted Answer

I just saved it as a new pdf from the browser version of adobe and that worked after I tried everything you suggested.

Aishwarya370655938q3a · Answer

Hi @max_4197 Hope you are doing well.You can try the below steps.1. Could you please try to move the Document to the desktop and try to open it with Acrobat Application. (If it opens then it is issue with the location where the file is saved)2. You can try to Open the document in any Browser, Print it as Adobe PDF then try to open it with Acrobat Application.3. You could also try to Uninstall and reinstall the application .Acrobat installer Link:Acrobat Pro DC:  https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html Acrobat Reader: https://get.adobe.com/reader/otherversions

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