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[David36874218yhwy]

I havent been able to cancel my subscriptions since re-installing my creative cloud due to security issues. I'm able to subscribe to new apps, but not able to unsubscribe to them. The Creative Cloud is already white listed in my network's firewall.

[Amal.]

Hi there

Hope youa re doing well

This is something better handled by our billing and cancellation team here https://adobe.ly/3xi8rR3

Thanks

Amal

[Walk Experiential]

Users should be able to conveniently cancel their subscriptions, why have you made it harder for people to unsubscribe by turning off that menu?? Poeple need their invoices and bills too for Account Keeping. 

You are telling me a company like adobe is not able to fix their website but they are able to make so many softwares that are used globally?

[Amal.]

Hi there,

Please go through the help pages listed below and see if that works:

- https://helpx.adobe.com/manage-account/using/cancel-subscription.html

- https://helpx.adobe.com/manage-account/using/print-creative-cloud-invoice.html

~Amal