Disable 'send as a link' attachment

[Rob293861073xdu]

Hello,

Until last week, it was possible to add PDF files directly as attachments to a Microsoft Outlook mail.

Now an additional button has been added where a link is shared and the file is shared through Adobe's cloud service.

Is it possible to turn off the option to send the file as a link (and thus upload it to the cloud) by default? So that all files go directly to Outlook as attachments by default again?

[Meenakshi Negi]

Hi Rob293861073xdu,

Thank you for reaching out and reporting this.

Would you mind sharing the screen recording of the workflow?

Please share the Acrobat Reader and OS version on the machine.

Thanks,

Meenakshi

[Rob293861073xdu]

[Shurley6192]

It's insane that you guys did this. Absolutley insane. 

[pkumar53]

Dear  Meenakshi

You seem to be an Adobe  employee. Just wanted to tell you that this unsolicited favour of converting pdf attachments into Adobe links is a horrible idea. Many of the recipents of my mails couldn't open the link. Finally I had to do an half our research to fix it. And you can't fix via Adobe. The Fix is via the File menu in Outlook. Thank your collegue Rajveer S.

But why do such things? This is abuse of your customers.

Prem Kumar

[Meenakshi Negi]

Hi Rob293861073xdu,

Thank you for reporting this, and sorry for the inconvenience caused.

We have contacted the Engineering team for more information and will get back to you soon.
We appreciate your patience on this.

Thanks,

Meenakshi

[Meenakshi Negi · Accepted solution]

Hi  Rob293861073xdu,

Thank you for your patience so far.

To send the PDF as an email attachment, disable the "Send link in attach to email (Sign-in required)" option in Acrobat Preferences.

Go to Edit > Preferences >  Email accounts on a Windows machine in Acrobat or Acrobat Reader. For Mac, Application Preferences > Email accounts.

Refer to the screenshot attached below:

Thanks,

Meenakshi

Marking a reply or response “Correct” will help future users with the same issue quickly identify the correct answer.

[Rob293861073xdu]

Thank you so much!

[karenm91179990]

don't get excited, you have to do EVERY TIME you send a couple of pdf's, it defaults back to the check being in the box

[kingma-sbw]

After activating that option the "envelope" button no longer works. A dialog flashes on and disappears immediately. P

[Meenakshi Negi]

Hi karenm91179990 and kingma-sbw,

Thank you for reaching out and reporting this.

Would you mind sharing the screen recording so we can check what happens?

Share the Acrobat Reader and OS version numbers.

Thanks,

Meenakshi

[ndi16B8]

@Meenakshi Negi I need to uncheck this from thousands of computers. 

Can you provide the correct registry setting on windows 64 bit installations.

Thnak you in advance 🙂

[Jbananak]

unchecked the send link option and it still sends a link, and worse, goes into junk email even though receiver in same domain. Help please

[Jbananak]

and the envelope doesn't work

[timoh72239573]

Please note that in the new Adobe Acrobat appearance Preferences are located under Menu, not under Edit. Took a while (and a lot of frustration) to find the present location.

[Robert319348953n5r]

I did this with success on a couple of meachines.  However, the machine that I use most often to send PDF's by email attachment does not save this preference.  When I close the Reader application and then open it again, once again the Send as Link option is the default.  When I go back to preferences the "Send link..." option is again checked as if I had not unchecked it before.

Is there some sort of registry option that is not getting saved here, or can I verify that it is or isn't in the registry?

It's bad enough that I have to click another time after clicking on the email toolbar icon, but to have to constantly click that I don't want to send a link is quite annoying.  I don't think frustrating people into using the cloud is a good strategy.

[RJ Verrilli 1]

Unselcting the checkbox  in Adobe didn't help.  I had to remove the Adobe addin's from Outlook.  That did it.

[Leslie34616487s1w8]

Every time I have tried to do this and "save" outlook freezes and doesn't respond. Please help! I send hundreds of emails a day and need to attach. 

[Paul34573663huy7]

This worked for me today:

[Greg CBT]

This worked for me. The fact that adobe changed it to this cloud crap - is more of a reflection of the ''nefarious people in charge at these organisations who hold too much unregulated power''.

[DragonScales]

Thank you!! That was really annoying!! Much appreciated.

[virtualjsk]

SUPER annoying.

[Jbananak]

it does not work. i removed the checkmark. Help. This is urgent for my work. I do not want to be uploaded pdfs to the cloud.

[bruce30247181kfgt]

I also removed the check and it is still sending as a ling. this is very frusterating. 

[Wilcoxon30665689fw6a]

Exactly. I unchecked and it still does it. Every. Time. Worst feature ever. I understand that Adobe wants to sell more cloud storage space, but this is a significant disservice to the product. I would uninstall Acrobat if I didn't absolutely need it.