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Lockable Preferences not working

New Here ,
Mar 19, 2024 Mar 19, 2024

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Lockable Preferences not working with new Reader Version 24.1.20604.0.

 

https://www.adobe.com/devnet-docs/acrobatetk/tools/PrefRef/Windows/FeatureLockDown.html#idkeyname_1_...

https://www.adobe.com/devnet-docs/acrobatetk/tools/PrefRef/Windows/FeatureLockDown.html#idkeyname_1_...

 

Settings 

bToggleWebConnectors and bAcroSuppressUpsell are set for 32 and 64-Bit and there are still multiple upsell windows and it´s still possible to add cloud storage.

 

Example Export of a Client with 64-Bit Version:

 

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Policies\Adobe\Acrobat Reader\DC\FeatureLockdown]
"bPurchaseAcro"=dword:00000000
"bAcroSuppressUpsell"=dword:00000001
"bUpdater"=dword:00000000
"bUsageMeasurement"=dword:00000000
"bToggleSophiaWebInfra"=dword:00000000

[HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Policies\Adobe\Acrobat Reader\DC\FeatureLockdown\cIPM]
"bShowMsgAtLaunch"=dword:00000000
"bDontShowMsgWhenViewingDoc"=dword:00000000

[HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Policies\Adobe\Acrobat Reader\DC\FeatureLockdown\cServices]
"bToggleWebConnectors"=dword:00000001

 

S087_0-1710848716249.pngS087_1-1710848729509.png

 

S087_2-1710848746696.png

 

 

TOPICS
Modern Acrobat , Windows

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New Here ,
Apr 23, 2024 Apr 23, 2024

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Same problem here. Have you find workaround ?

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Adobe Employee ,
Apr 23, 2024 Apr 23, 2024

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Hi there

 

Hope you are doing well and thanks for reaching out.

 

What happens when you try to apply the lockable settings? Do you get any error message? If yes, please share the screenshot of the same.

 

What is the worksflow/steps you are doing? A small video recording of the same would be very helpful for more clarity.

 

~Amal

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New Here ,
Apr 24, 2024 Apr 24, 2024

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Hi,on a fresh Windows 10 i installed Adobe Acrobat Reader (24.002.20687).
I add this registry on HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Policies\Adobe\Adobe Acrobat\DC\FeatureLockDown

bAcroSuppressUpsell 1
bPurchaseAcro 0
bEnableTrialistLaunchCard 0
bToggleSophiaWebInfra 0

And after i launch Adobe Acrobat Reader and as you can see on the GIF the trial card and other paid functions appear

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Adobe Employee ,
Apr 24, 2024 Apr 24, 2024

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Hi there,

 

Please try the steps below for feature lockdown:

1. Search for Registry Editor in search box of Windows OS and open it
2. Go to SOFTWARE>WOW6432Node>Policies>Adobe Acrobat>DC>FeatureLockDown
3. Right Click on the right hand side > New > DWORD (32-bit) Value
4. Right Click on the newly created folder "New Value #1" > Modify > and set 'Value data' to 1 > Click OK

 

Amal_0-1713981579145.png

 

~Amal

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New Here ,
Apr 25, 2024 Apr 25, 2024

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Thanks it works

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New Here ,
Apr 25, 2024 Apr 25, 2024

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No sorry not work, i can't modify my previous comment

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Adobe Employee ,
Apr 25, 2024 Apr 25, 2024

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Hi there

 

We have reported this issue to the engineering team.

 

We will share the update as soon as we get any information.

 

Thanks for understanding

 

~Amal

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