No puedo guardar un PDF después de haber realizado comentarios (anotaciones) en el mismo.

New Here ,
Oct 11, 2021 Oct 11, 2021

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Uso Acrobat Reader DC para corregir exámenes de alumnos/as. Corrijo desde el propio PDF , guardo cambios y envío. Pues, desde hace 3 días, a veces el icono de "guardar" o "guardar como" no funciona. Es un gran problema porque no me deja guardar el trabajo de corrección con horas de anotar comentarios a un alumno. Me pueden ayudar???

 

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correct answers 1 Correct answer

Adobe Employee , Oct 12, 2021 Oct 12, 2021

[Edited]

 

Hi there

 

The planned update for Adobe Acrobat/Reader DC version 21.07.20099  is now available. Please update the application from the help menu > Check for updates  and reboot the computer once.

You may also download the patch manually from the link https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/index.html  and see if that works for you.

 

For more information about the new release please check the help page https://community.adobe.com/t5/acrobat-discussions/adobe-acrobat-and-reader-october-21-updates-are-l...

...

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Adobe Employee ,
Oct 11, 2021 Oct 11, 2021

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Hi Tere

 

Hope you are doing well and sorry for the trouble. AS described you are getting the blank save as screen when saving the PDFs

 

please go to Edit > Preferences > General > Uncheck, 'Show online storage when opening file' and  'Show online storage when saving file' > Click OK and reboot the computer once and check.

 

Regards

Amal

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New Here ,
Oct 12, 2021 Oct 12, 2021

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He hecho lo que se me ha dicho pero NO se ha solucionado. Cuando le doy a guardar se queda en blanco.

 

Ayuda por favor

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New Here ,
Oct 16, 2021 Oct 16, 2021

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Me pasa lo mismo

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Adobe Employee ,
Oct 12, 2021 Oct 12, 2021

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[Edited]

 

Hi there

 

The planned update for Adobe Acrobat/Reader DC version 21.07.20099  is now available. Please update the application from the help menu > Check for updates  and reboot the computer once.

You may also download the patch manually from the link https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/index.html  and see if that works for you.

 

For more information about the new release please check the help page https://community.adobe.com/t5/acrobat-discussions/adobe-acrobat-and-reader-october-21-updates-are-l...

 

Let us know if you experience any trouble and need more help

 

Regards

Amal

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New Here ,
Oct 16, 2021 Oct 16, 2021

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He actualizado como indican y sigue igual, no puedo guardar 

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Adobe Employee ,
Oct 18, 2021 Oct 18, 2021

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Hi there

 

Hope you are doing well and sorry to hear that. Please go to Edit (Win), Adobe Acrobat (Mac) > Preferences > General > Uncheck 'Show online storage when opening file' and 'Show online storage when saving the file' > Click OK and reboot the computer once.

 

Regards

Amal

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Adobe Community Professional ,
Oct 16, 2021 Oct 16, 2021

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MOVED TO THE ACROBAT READER FORUM

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