Skip to main content
T
Tere5E84
Participant
October 11, 2021
解決済み

No puedo guardar un PDF después de haber realizado comentarios (anotaciones) en el mismo.

  • October 11, 2021
  • 返信数 4.
  • 3079 ビュー

Uso Acrobat Reader DC para corregir exámenes de alumnos/as. Corrijo desde el propio PDF , guardo cambios y envío. Pues, desde hace 3 días, a veces el icono de "guardar" o "guardar como" no funciona. Es un gran problema porque no me deja guardar el trabajo de corrección con horas de anotar comentarios a un alumno. Me pueden ayudar???

 

Adjunto foto del problema

このトピックへの返信は締め切られました。
解決に役立った回答 Amal.

[Edited]

 

Hi there

 

The planned update for Adobe Acrobat/Reader DC version 21.07.20099  is now available. Please update the application from the help menu > Check for updates  and reboot the computer once.

You may also download the patch manually from the link https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/index.html  and see if that works for you.

 

For more information about the new release please check the help page https://community.adobe.com/t5/acrobat-discussions/adobe-acrobat-and-reader-october-21-updates-are-l...

 

Let us know if you experience any trouble and need more help

 

Regards

Amal

返信数 4

JR Boulay
Community Expert
JR BoulayCommunity Expert
Community Expert
October 16, 2021

MOVED TO THE ACROBAT READER FORUM

Acrobate du PDF, InDesigner et Photoshopographe
Amal.
Community Manager
Amal.Community Manager解決！
Community Manager
October 12, 2021

[Edited]

 

Hi there

 

The planned update for Adobe Acrobat/Reader DC version 21.07.20099  is now available. Please update the application from the help menu > Check for updates  and reboot the computer once.

You may also download the patch manually from the link https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/index.html  and see if that works for you.

 

For more information about the new release please check the help page https://community.adobe.com/t5/acrobat-discussions/adobe-acrobat-and-reader-october-21-updates-are-l...

 

Let us know if you experience any trouble and need more help

 

Regards

Amal

U
URCO0101
Participant
October 16, 2021

He actualizado como indican y sigue igual, no puedo guardar 

Amal.
Community Manager
Amal.Community Manager
Community Manager
October 18, 2021

Hi there

 

Hope you are doing well and sorry to hear that. Please go to Edit (Win), Adobe Acrobat (Mac) > Preferences > General > Uncheck 'Show online storage when opening file' and 'Show online storage when saving the file' > Click OK and reboot the computer once.

 

Regards

Amal

T
Tere5E84作成者
Participant
October 12, 2021

He hecho lo que se me ha dicho pero NO se ha solucionado. Cuando le doy a guardar se queda en blanco.

 

Ayuda por favor

U
URCO0101
Participant
October 16, 2021

Me pasa lo mismo

Amal.
Community Manager
Amal.Community Manager
Community Manager
October 11, 2021

Hi Tere

 

Hope you are doing well and sorry for the trouble. AS described you are getting the blank save as screen when saving the PDFs

 

please go to Edit > Preferences > General > Uncheck, 'Show online storage when opening file' and  'Show online storage when saving file' > Click OK and reboot the computer once and check.

 

Regards

Amal

契約条件Accessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices