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Participant
September 13, 2024
解決済み

Started the free trial today but I can't use any features because it's been 'upgrading key features'

  • September 13, 2024
  • 返信数 1.
  • 406 ビュー

As the title says, it's been going on non stop for three hours now, seems to be a problem. Hope someone knows something about this, because I urgently need to sign a contract.

Many thanks in advance.

このトピックへの返信は締め切られました。
解決に役立った回答 ravinderg62643219

Hi Bas357945090943 

 

Thanks for reporting the issue, Please note that, post purchase Reader download and installs additional components. Sometimes, the install may run into random failures but we have retry mechanism in place.

I hope, now the Acrobat paid features are working finr for you.

 

Regards

Ravi

返信数 1

Participant
September 13, 2024

Never mind half an hour later it was finished

Adobe Employee
September 16, 2024

Hi Bas357945090943 

 

Thanks for reporting the issue, Please note that, post purchase Reader download and installs additional components. Sometimes, the install may run into random failures but we have retry mechanism in place.

I hope, now the Acrobat paid features are working finr for you.

 

Regards

Ravi