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Malayalam font showing special characters like boxes

New Here ,
Jun 05, 2021 Jun 05, 2021

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  1. Malayalam font showing special character as boxes and questionmarks..... in android phone
  2. This issue ia not there while opening with other pdf reader apps...

 

Issue.botices aince 2 days....after my android was updated to latest version

 

 

Jibu

Screenshot_20210606-082846_Settings.jpg

Screenshot_20210606-082950_Adobe Acrobat.jpg

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Adobe Employee ,
May 25, 2022 May 25, 2022

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Hello,

 

I hope you are doing well. I am sorry for the delayed response.

 

Are you still facing the issue? If yes, please try updating the Android to the latest version and the application too.

 

Thanks,

Souvik.

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New Here ,
Aug 11, 2022 Aug 11, 2022

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I don't know what application you are using to create the pdf file. Does the program  support malayalam unicode fonts? Even If it support malayalam, keep in mind that the Adobe is not designed to deal malayalam fonts. we may have to compromize with it's limitaions.  How to overcome this or create the pdf ? try to print the file in xps format (it is a type of file or extension). Do [ctrl+p > it will list you printers installed on your pc; but don't choose the regular printer you are using to print in a4 /legal paper ; instead of that select microsoft xps from the printer list) the print. This will ask you to show the location. you save it anywhere you like.  then right click on the file and  convert the file as PDF. (you need to have Acrobat (not acrobat reader) installed on your pc). If you don't have Acrobat, try with any online xps to pdf converter. 

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Adobe Employee ,
Aug 15, 2022 Aug 15, 2022

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@SHIHAB FACE DTP Hi,

 

If the fonts are not supported in the mobile application, you can use them directly on the desktop. You will not need to convert it to any other format. You can use the Adobe PDF printer to create a new PDF file if you need to re-create.

 

You can install the font families. using creative cloud for better working experience. Please refer to the below link to install font packages: Swathanthra Malayalam Computing | Adobe Fonts

 

Let me know if this helps.

 

Thanks,

Souvik.

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New Here ,
Aug 24, 2022 Aug 24, 2022

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I am having same issue with Adobe only. With other pdf viewers like Samsung note, Google drive, and Microsoft Office it works alright. Updating etc does not work.

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Adobe Employee ,
Aug 25, 2022 Aug 25, 2022

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@Vijayakumar258009871aei Hi,

 

Sorry for the trouble. 

 

Would you mind sharing a sample file with me to try and reproduce the issue on my end?

 

Thanks,

Souvik.

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New Here ,
Feb 19, 2024 Feb 19, 2024

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I also faced this same problem, and have resolved it by uploading the same file into Google drive. There it shows correctly.

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New Here ,
Apr 21, 2024 Apr 21, 2024

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Just turn off or uninstall adob extention from Google  Chrome. It will work

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Adobe Employee ,
May 29, 2024 May 29, 2024

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Hi @firoztk,

 

Thanks for writing in! 

 

As asked earlier, would you mind sharing a sample file where you experienced the issue for better investigation and assistance?


-Souvik

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New Here ,
Jun 13, 2024 Jun 13, 2024

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@S S. 

 

I'm also facing this same issue. I have overcame this by converting the PDF to PNG for printing. If you are interested in solving this, I can share with you a sample of the document with the error privately.

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Adobe Employee ,
Jun 19, 2024 Jun 19, 2024

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@Jyothish32490804zwcj,

 

Thanks! That would be great. 

 

Would you mind sharing the file along with a screen recording video of how you were able to fix the issue?

I would love to have a look at it and also forward the same to the dev team.

 

Sharing it over private message works just fine.


-Souvik

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New Here ,
Jun 20, 2024 Jun 20, 2024

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Buenos días,
No he podido solucionar el problema, sigo sin poder entrar a la suscripción
Saludos

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New Here ,
Jun 20, 2024 Jun 20, 2024

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Hi @S S. 

 

I faced this issue in Epson Iprint app and reported to them. If you can give me an email, i can forward it to that. Otherwise don't mind me. I'm not sure if this is specifically tied to Adobe or not. I'm using open source products for now. 

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New Here ,
Jun 20, 2024 Jun 20, 2024

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Funny that in private message there is no way to share a problematic PDF

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Adobe Employee ,
Jun 21, 2024 Jun 21, 2024

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@Jyothish32490804zwcj 

 

You can share by using the blue "browse " button to locate and attach your file.

 

If not, you can upload the file to any cloud, generate a shareable link, and share the link here.

 

-Souvik

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New Here ,
Jun 20, 2024 Jun 20, 2024

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Really Appreciate you solution firoztk. Was really pissed of since I was badly required the tax receipt print in proper format. Thank you

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New Here ,
Jun 23, 2024 Jun 23, 2024

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Didn't need to convert the file. I was facing the same issue today. I changed the default PDF app on phone to Google Drive and opened the PDF. Send to printer from phone. No Issues. Using WhatsApp Web I tried downloading the receipt  to PC as well. No problems there either. 

Just use Google drive to see the receipt on your phone and print from there.

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