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pamalar55068830
pamalar55068830
Participant
March 3, 2017
解決済み

How to cancel trial of Acrobat Pro DC

  • March 3, 2017
  • 返信数 3.
  • 13733 ビュー

How do I cancel a trial membership that I do not want?

    このトピックへの返信は締め切られました。
    解決に役立った回答 try67

    This is incorrect. I signed up for the 7-day free trial of Acrobat pro DC and gave my credit card info. When signing up for the trial it told me the date I had to cancel by or I would be charged $14.99 monthly. Now I cannot find the place to cancel.


    It's possible it changed as some point. If you agreed to a subscription and gave your credit card information before starting the trial period, then it's not surprising you'd be charged afterwards if you don't cancel it.

    Generally speaking, a subscription can be cancelled here: Cancel your membership or subscription | Adobe Acrobat, Document Cloud PDF services

    返信数 3

    S
    Sharon26833741f3zv
    Participant
    October 27, 2022

    I would like to cancel my free trail 

    F
    F247382165drh
    Participant
    October 28, 2022

    You can cancel your trial or individual plan (purchased from Adobe) through your Adobe account page.

    M
    Michael373267229wje
    Participant
    May 11, 2024

    I have been trying to cancel my free trial plan for two days. It says 

    quote

    We’ve received payment for your new plan. You’ll be able to manage this plan shortly.

    •  

    But it's not changed in days. The trial is only for a week, I think. 

    F
    F247382165drh
    Participant
    June 5, 2022

    If you give a credit card it is never a FREE Trial 'only'! Essentially, you can use all the features for stated 'trial period'  BEFORE it becomes an automatic monthly subscription. Here - you have 14 days to cancel for full refund.

    try67
    Community Expert
    try67Community Expert
    Community Expert
    March 3, 2017

    Trial membership for what?

    pamalar55068830
    pamalar55068830作成者
    Participant
    March 3, 2017

    Adobe Acrobat Pro DC

    Sallyann Ficarrotta
    Sallyann Ficarrotta
    Participant
    June 5, 2018

    There's no need to cancel anything. When the trial ends it will just stop working, I believe.


    This is incorrect. I signed up for the 7-day free trial of Acrobat pro DC and gave my credit card info. When signing up for the trial it told me the date I had to cancel by or I would be charged $14.99 monthly. Now I cannot find the place to cancel.

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