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Participant
March 22, 2016
質問

Unable to merge Word document into single PDF and other MS Word issues

  • March 22, 2016
  • 返信数 2.
  • 903 ビュー

Using: Adobe Acrobat Pro 9 Extended & Microsoft Word 2010 & 64-bit Dell laptop with Window 7

Problems exist only after upgrading from a desktop to a laptop (using the same software):

Problem 1. Drag and drop word documents into "combine files" option, after click "combine files", it starts to run, but instead of converting all word documents into one PDF, word documents pop up one by one with a window asking me to "save as", so it is asking me to save each PDF into a different location instead of combining them together.

Problem 2. In window explorer, I used to just right click on any file and choose "convert to Adobe PDF", then it will started immediately and saved the file in the same location. NOW using the new laptop, this function no longer works properly, every time I do the above, the window pops up and asked me to save as somewhere.

It is very annoying as it's a lot more time consuming for simple task which can be done with just one click.

Is there any setting in either MS WORD or ADOBE that I had missed? PLEASE HELP!!!!! Thanks!

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返信数 2

Participating Frequently
April 4, 2016

Hi ,

Would  request you to please check with the different user account to replicate the issue.

Regards,

Yatharth

Participating Frequently
March 22, 2016

Hi snoopy418 ,

Would like to inform  you that this could be happening due to incompatibility of Acrobat 9 with Ms Word 2010. Refer to this Article :- Compatible web browsers and PDFMaker applications

Meanwhile Follow this thread to reset the preferences for the Acrobat software :- How to reset Preference settings in Acrobat.

It would be showing you the last window where the document was saved.

Try to check with the different user account as well .

Regards,

Yatharth

Participant
March 23, 2016

Thanks YatharthS, tried to reset the preference as per instruction, but still doesn't work.