how to change credit card details

[Irena Miseviciute]

I have had an email saying I need to change my credit card details as my card is due to expire. When I follow the link in the email, it just takes me to the 'adobe cloud'. I have gone into 'my information' and 'settings' from here but neither give me the opportunity to change my payment method.. Please advise!

[Tariq Ahmad]

Hi chloe fazan,

You may visit this link: http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting-creative-c...

~Ajlan Huda.

[Sara_Forsberg · Accepted solution]

Hi Chloe,

Try this:

1. Log in to Adobe.com using your Adobe ID and password.
2. Click Manage Account under your name on the left side of the window.
3. Locate your subscription and click Manage.
4. Near the bottom of the window, click Edit Payment Details.

Did that do the trick?

Best,

Sara