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largepdf
Participant
November 3, 2014
質問

I am unable to convert a large PDF to a Word document.... it tries and then fails.

  • November 3, 2014
  • 返信数 1.
  • 1104 ビュー

I am unable to convert a large PDF to a Word document....it tries and then fails.

    このトピックへの返信は締め切られました。

    返信数 1

    S
    Community Manager
    Sara_ForsbergCommunity Manager
    Community Manager
    November 3, 2014

    Hi there largepdf,

    How large is that PDF? There is a 100 MB file-size limit for uploading files to the ExportPDF service. Even if the file is smaller than that, its complexity are your Internet connection speed can also affect the upload/conversion. If the file is overly complex (for example, it has a large number of pages), then it's possible that the ExportPDF service is timing out.

    If the PDF wasn't created from a scanned document, and doesn't require text recognition, you may have better luck converting with OCR disabled, as described in this document: How to disable Optical Character Recognition (O... | Adobe Community

    Another option is to use Acrobat, which you can try for free for 30 days. Please see www.adobe.com/products/acrobat.html.


    Best,

    Sara

    L
    largepdf作成者
    Participant
    November 3, 2014

    I was able to convert the file after disabling optical character recognition but now am unable to edit it which was the purpose for the conversion.  I'll try Acrobat.

    S
    Community Manager
    Sara_ForsbergCommunity Manager
    Community Manager
    November 3, 2014

    When I type save as other.....it took my to the adobe pdf upload which hasn't worked in the many times I've tried.


    It sounds to me like you may be in Adobe Reader, not Acrobat. Is the menu option that you see File > Save as Other > Word or Excel Online? If so, that's Reader, and it would be directing you to the Acrobat.com services.

    In Acrobat, the menu option is File > Save as Other > Microsoft Word > Word Document.


    Please let me know how it goes.


    Best,
    Sara

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