I am unable to convert a large PDF to a Word document.... it tries and then fails.

[largepdf]

I am unable to convert a large PDF to a Word document....it tries and then fails.

[Sara_Forsberg]

Hi there largepdf,

How large is that PDF? There is a 100 MB file-size limit for uploading files to the ExportPDF service. Even if the file is smaller than that, its complexity are your Internet connection speed can also affect the upload/conversion. If the file is overly complex (for example, it has a large number of pages), then it's possible that the ExportPDF service is timing out.

If the PDF wasn't created from a scanned document, and doesn't require text recognition, you may have better luck converting with OCR disabled, as described in this document: How to disable Optical Character Recognition (O... | Adobe Community

Another option is to use Acrobat, which you can try for free for 30 days. Please see www.adobe.com/products/acrobat.html.

Best,

Sara

[largepdf]

I was able to convert the file after disabling optical character recognition but now am unable to edit it which was the purpose for the conversion.  I'll try Acrobat.

[Sara_Forsberg]

Hi largepdf,

I think you'll be happy with Acrobat. To convert the file, you would simply choose File > Save as Other > Microsoft Word > Word Document.

Please let us know how it goes.

Best,

Sara

[largepdf]

When I type save as other.....it took my to the adobe pdf upload which hasn't worked in the many times I've tried.

[Sara_Forsberg]

It sounds to me like you may be in Adobe Reader, not Acrobat. Is the menu option that you see File > Save as Other > Word or Excel Online? If so, that's Reader, and it would be directing you to the Acrobat.com services.

In Acrobat, the menu option is File > Save as Other > Microsoft Word > Word Document.

Please let me know how it goes.

Best,
Sara