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Participant
February 13, 2015
解決済み

Why was I requested to enter a serial number for Acrobat Standard when I am only a monthly subscriber? I can't activate the product.

  • February 13, 2015
  • 返信数 1.
  • 335 ビュー

Why was I requested to enter a serial number for Acrobat Standard when I am only a monthly subscriber? I can't activate the product.

After I sign on with email address and password, I am also asked to enter a serial number which I was not given...

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解決に役立った回答 NakulB

Hello,

In order to activate the product should get the following option:-

- Use trial or subscription

- I have a serial number

Please select the option - Use trial or subscription and click next- Restart Acrobat and sign in with your Adobe ID

Also, you may refer to the following for more information on activation issues:- Activation & Deactivation Help

Regards,

Nakul

返信数 1

NakulB解決!
Adobe Employee
March 11, 2015

Hello,

In order to activate the product should get the following option:-

- Use trial or subscription

- I have a serial number

Please select the option - Use trial or subscription and click next- Restart Acrobat and sign in with your Adobe ID

Also, you may refer to the following for more information on activation issues:- Activation & Deactivation Help

Regards,

Nakul