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can't access libraries

Community Beginner ,
Dec 12, 2023 Dec 12, 2023

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The page hangs every time we try to access the libraries page (https://new.express.adobe.com/your-stuff/libraries) or to access libraries from within a project.
Bug Unresolved
TOPICS
Desktop Web , Performance

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2 Comments
Adobe Employee ,
Feb 22, 2024 Feb 22, 2024

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Hi @Ten Ten3428448162fo,

 

Thank you for your patience.

I'm sorry you're having trouble. I'm currently going through old posts and came across your post.

Could you please confirm if you still require help?

 

In the meantime, please clear your browser cache and cookies and ensure you have installed the latest version using a different browser or in incognito mode.

 

Please let me know how things are going, as I'm here to support you in any way I can, and looking forward to hearing from you.

 

^Lyn

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New Here ,
Sep 19, 2024 Sep 19, 2024

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Did this ever get resolved? I am having the same issue recently. Libraries are fine in all other Adobe apps, but Express (on the web, app, even mobile, different devices) hangs and goes unresponsive trying to access libraries.

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