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error message

New Here ,
Jun 02, 2025 Jun 02, 2025

Hi, I encountered this message in the app and on pc:

 
We’ve encountered an unexpected problem. Try refreshing the page or return back to home.
 
UUID: 2bb9535c-a1c7-45ab-947f-6afebf085184
Bug Unresolved
TOPICS
Android , Desktop Web , iOS , Performance
59
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1 Comment
Adobe Employee ,
Jun 02, 2025 Jun 02, 2025
LATEST

Hi @milagros_9186

Sorry to hear about your difficulties. When are you getting the error message? Could you test if it occurs in different browsers and in a duplicate instance of the file?


Thanks,
Dave

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