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FONTS NOT SYNCING

New Here ,
Oct 21, 2023 Oct 21, 2023

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I am using adobe express. I have uploaded new fonts on the desk top. They do not show on my mobile app. I have 'synch over wi fi ' on. Some one suggested deleting and reinstalling the app. I have done this and it has DELETED ALL MY FONTS from the app. This is a major problem for me as i use the app on the go most of the time
Bug Unresolved
TOPICS
Performance , Subscription

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1 Comment
Adobe Employee ,
Dec 14, 2023 Dec 14, 2023

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Hi @default330748503jzeua,

 

Thank you for your patience.

I apologize for any confusion and frustration caused.

I just came across your thread and wanted to know if you still need help, as our engineering team fixed some bugs.

 

In the new Adobe Express platform, font management for enterprise users is handled through administrators for enhanced security and consistency. The new Adobe Express focuses more on centralized control. Please contact your organization's administrator with specific font-related needs or questions. They can help ensure your branding requirements are met within the new framework.

 

If you have other concerns or questions, feel free to ask, as I'm here to help.

 

Thank you for your continued support in making Adobe Express better.

 

^Lyn

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