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0

Keeps Crashing

New Here ,
Sep 28, 2023 Sep 28, 2023
Adobe express KEEPS crashing please fix! About to find another software to use
Bug Unresolved
TOPICS
Performance
100
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2 Comments
Adobe Employee ,
Oct 17, 2023 Oct 17, 2023

Hi there,

 

We're sorry to hear about this. Please let us know if you see any error messages while the app crashes. Is it possible for you to share the screenshot of the error message? When exactly does the app crash? 

 

Have you tried using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference? Try clearing the browser's cache and cookies and let us know if that helps.

 

Regards,

Tarun

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Community Expert ,
Oct 17, 2023 Oct 17, 2023
LATEST

On which device / browser?

 

Does your device / browser meet the current system requirements?

https://helpx.adobe.com/express/system-requirements.html

 

What were you doing just before the crash?

 

 

Nancy O'Shea— Product User, Community Expert & Moderator
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