New Adobe Express Webpage Embed Code Does Not Work

Report · Aug 31, 2023

I've used the older version of Adobe Express and embedded many webpages into our company intranet. When I try to embed the new version, I get an image with a 404 error.

When I looked at the new code compared to the old, I noticed it's exactly the same, except for an added "new.". To figure out the problem, I tried to open this javascript file: "https://new.express.adobe.com/page-embed.js" and got a 404 error. When I remove the "new." it's the old embed version of javascript. The same thing is happening with the img src link, which is why nothing is working.

Is there a quick fix to updating this embed code working?

Report · Sep 11, 2023

I have quiet the same problem. Did you find a solution in the meantime? I would be glad to solve the problem!

Report · Sep 20, 2023

still need a solution!

Report · Sep 20, 2023

Me too. I spoke with the Adobe-Team last week. They told me that it was a bug and we have to be passioned...

Report · Sep 21, 2023

Hi @gingera14003373 @Katrin322154636unb @Rachel324200900lap ,

I've shared the issue with our developers. We are aware of this issue, and our teams are working to resolve it as soon as possible.

Thank you,

Neelam

Report · Sep 21, 2023

I sincerely hope that you will find a solution soon. Unfortunately, this state of affairs is very detrimental to my business. Could you give a sign here as soon as you have found a solution, @Neelamk or colleagues?

Report · Sep 23, 2023

Also a big issue for me. Please resolve this soon.

Report · Oct 20, 2023

Any update on this? I am having issues with the embed code not working as well.

Report · Oct 20, 2023

Can you embed ordinary iFrame code like this one?

Replace example.com with your Adobe Express webpage URL.

Nancy O'Shea— Product User, Community Expert & Moderator

Report · Oct 20, 2023

@Nancy OShea Yes, but it looks terrible when I use that code instead of the one that used to be generated. With the ordinary iFrame code it embeds and displays the entire Adobe Express site whereas previously when I used the embed code it displayed only the title screen of the guide and let the user click to open the express webpage in a new tab.

Report · Oct 20, 2023

@Nancy OShea Yes, but it looks terrible when I use that code instead of the one that used to be generated. With the ordinary iFrame code it embeds and displays the entire Adobe Express site whereas previously when I used the embed code it displayed only the title screen of the guide and let the user click to open the express webpage in a new tab. Here are pictures to help illustrate what I am talking about.

Report · Oct 20, 2023

Thank you for the Information. BUT: Why does it last so long???? Sorry, Bit I don't understand

Report · Oct 21, 2023

OK. Another workaround, grab a screenshot of your Adobe Express page with your keyboard's Print Screen key.

Paste clipboard contents into your favorite image editor and save as screenshot.jpg.

Hyperlink the image.

Nancy O'Shea— Product User, Community Expert & Moderator

Report · Oct 23, 2023

@Nancy OShea I know I can do that and I have, but I shouldn't have to because it doesn't look as nice. Our system pays for this software and its terrible. I shouldn't have to work around because Adobe can't get it together and fix it.

Report · Oct 23, 2023

I understand. As an unpaid forum volunteer and working professional in web, print & graphics, I make no excuses for Adobe Express app. I can only give you solutions-based workflows to try while Adobe attempts to fix problems on their end.

Nancy O'Shea— Product User, Community Expert & Moderator

Report · Oct 24, 2023

I have a similar issue to this - but because I am trying to embed the content that my colleague has posted, it shows like it requires signing in from anyone who wants to see the content. Could this issue be solved as soon as possible? It is causing a lot of problems.

Report · Nov 02, 2023

Is there a time line for resolution?

Report · Jan 19, 2024

Yes, I'd like a solution for this as well. This has been an issue since the start of the new Adobe Express. MONTHS (possibly even a year now?) have passed. Please fix this, Adobe. Thank you.

Report · Jan 28, 2024

so, what can we do to embed an iframe in our new.express.adobe page?

Report · Feb 08, 2024

Is there a solution to this as I am having the same problem! Why has this not be fixed yet?!?!

Report · Feb 28, 2024

It is fixed!

Report · May 07, 2024

Another commenter said this was fixed, but I'm still getting the 404 error when I try to embed. Any tips on what I need to do to address?

Report · May 09, 2024

I am also having trouble today for the first time in months - 404 error code when I embed a webpage in Adobe Express. Is anyone else?

Report · May 24, 2024

Hi

@Katherine31888851bk2g

Our product team is working on this issue. Once we hear anything from you we will keep you posted. Meanwhile, could you please share the the URL of your webpage to investigate further?

Regards,

Tarun

Report · Jun 14, 2024

Hi, I see that I can embed the webpage and it pulls in the image, but there is no longer a title, read more button, or hover effect. Is that the expected new behavior, or should we still be seeing title/button/hover?

Thank you

Report · Jul 02, 2024

So, this a months-long problem that is still being worked out? I made a slight edit to a Spark page published in 2021 and now I got the "404" message and/or a prompt to sign in after I've generated a new published link with "express" in the URL. I've found threads that are over a year old detailing this same problem. Quite remarkable this bug hasn't been worked out.