I've tried this in different browsers and Express is creating a new file every time I click on an existing file. It will have the existing artwork in the new file but it's not sized properly and the document is "Untitled - [Today's date at time]." Anyone else having this issue?
We're sorry to hear about this. Is it possible for you to share the screen recording of the issue? Also, try clearing the browser's cache and cookies, and restarting the browser and try again.
Hi Tarun, Thank you for replying, I have deleted all cache and cookies, I'm not using incognito mode, and it continues to happen. I'm attaching a screen recording so you can see exactly what's going on.
Thank you for sharing the details and the screen recording. Since you’ve already cleared cache and cookies and confirmed you’re not using incognito mode, the next step is to check for any recently installed browser extensions or plugins.
Sometimes these can interfere with Adobe Express functionality. Please try the following:
Disable or remove any new extensions or plugins you’ve added recently.
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