Skip to main content
Participant
May 22, 2025
解決済み

I have a picture to which I applied the wiggle animation, but once downloaded, the animation

  • May 22, 2025
  • 返信数 1.
  • 148 ビュー

Hello, I have a picture to which I applied the wiggle animation, but once downloaded, the animation is there, but just a blank picture.

解決に役立った回答 Tarun Saini

Hi 

@Emma_Kite7940

,

Welcome to the community! We're sorry to hear about the difficulties. Is it happening with all pictures or with just this one? Did you use the picture from Adobe stock or from your local drive? Did you try using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) or incognito mode to see if it makes a difference? 

 

Also, try clearing the browser's cache and cookies, restarting the browser and trying again. For more information on how to clear cache and cookies, check this link- https://adobe.ly/4a5ipUF and how to use incognito mode- https://adobe.ly/4a2UzZV 

 

Let us know if that helps.

 

Regards,

Tarun

 

返信数 1

Tarun Saini
Community Manager
Tarun SainiCommunity Manager解決!
Community Manager
May 23, 2025

Hi 

@Emma_Kite7940

,

Welcome to the community! We're sorry to hear about the difficulties. Is it happening with all pictures or with just this one? Did you use the picture from Adobe stock or from your local drive? Did you try using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) or incognito mode to see if it makes a difference? 

 

Also, try clearing the browser's cache and cookies, restarting the browser and trying again. For more information on how to clear cache and cookies, check this link- https://adobe.ly/4a5ipUF and how to use incognito mode- https://adobe.ly/4a2UzZV 

 

Let us know if that helps.

 

Regards,

Tarun

 

Emma_Kite7940作成者
Participant
May 22, 2025

Hello, I have a picture to which I applied the wiggle animation, but once downloaded, the animation is there, but just a blank picture.