New Express Sucks!

[drandre]

This version is very difficult to use. I want the previous version of Express. I need something EASY? to use!!!

[eddyd54419115]

Hi Tarun,

Thanks for your email.
I’ve been using the Adobe Express app for years to create content for a work social media page. It was amazingly easy to create and post about new products or offers within 20 minutes. I cannot understate that pretty much everything was a breeze to use!
A complete beginner could use it. This new version is almost nothing like it. The only thing that is the same is the app name.

In the past, I could easily add a photograph from my library of the product/products I’d like to promote. Now I cannot select the background photo from a template to delete it and add in my own. I spent half an hour going around in circles trying to see how to do that. I can’t even see how to add in text which used to be a one tap function!
Who knows what else I would find once I got past that step, if I ever did.

I even uninstalled the app and reinstalled it just in case there was a glitch somewhere.
Super frustrating!!



Regards,
Rebecca.

[Tarun Saini]

Hi 

@eddyd54419115

,

Thanks for your patience. Just to confirm, you're trying to edit the background of a template, correct? Please let us know if you're using an Android or iOS device. Did you try restarting the device to check if that helps?

Regards,

Tarun

[Lionel36113342l4jw]

Adobe Express never needed to become Photoshop, let Ali e the new GUI tha6 seems like Canva.

Adobe had created the ideal platform for putting together creative assets QUICKLY. I think leaving the GUI the same, but adding features to the GUI as template would have been fine. But losing access to thousands of files set me back months in my workflow, and now starting new projects takes 15 extra steps compared to Express 1.0

Could old Express benefit from new features? Sure. I just think th old GUI would be amazing to have back. It was intuitive and streamlined, and qver quick. For those of us that have been Adobe customers for many years, myself using the software since 1996; I would love for Adobe to allow us to have the old interface at least, and make backwards-compatible file usage possible at the very least.

[Mark271]

It's not that it just sucks big time but some useful functions are moved to the paid subscription. I guess some yahoo in the executive suite decided "we need more money, screw the user...".

What the yahoo didn't consider is that there are many alternatives to Adobe Express. Sad...bacause I really liked it. GIMP and Canvas seem like good alternatives.

[Ariane31771348xjqp]

You encourage folks to waste hours of time & energy on projects that used to take half the time to complete.  How anyone thought these so-called updates are user-friendly apparently have zero functioning brain cells.  This has made work immensely difficult, super frustrating and I'm unsure why any changes were made in the first place.  

[Madelyn28032635zdr6]

I wish they would let us use the old version. I use to Adobe Expeess daily for my work and it's horrible now, I am so disappointed. 

[G3P0]

The new version of Adobe Express is pretty much unusable. Safari on Mac (because FF is not supported for some reason).
Most of the time people in my ord can't get the main page to load. The same thing happens when trying to open a project, any kind of project. Usually what we get is the spinner of death.
When I finally do get a project open, a simple 5 layer vector file - none of the objects are selectable - despite being unlocked.

Changes to Brands are nice, however, it's hard to be able to apply brands now that the "new" Express is so laggy.

BRING BACK THE OLD VERSION. At least it was usable. Limited, but usable.

[AngelicaH]

I have never been more stressed, annoyed and frankly dissapointed in adobe. The adobe express "schedule" is absolutely pointless. I've created posts and they revert either back to draft or are completely gone from the scheduling. What's the point? What's the actual freaking point? I've wasted hours of my time. 

[Pinyon_Jay]

I switched and find its only lack is the fonts that were available on Express. 

[Pinyon_Jay]

Canva l8nks to a huge number of sites, at least the Pro version does. 

[alex4278]

I completely agree. Maybe Adobe should have mentioned there was no way to create a photo collage like in Adobe Spark or earlier versions of Adobe Express. I'm so mad I spent hours trying to figure out how to create a collage like before. I am bald now, I used to have a full head of hair!

[Northwest29778056nk7l]

I never thought Adobe could release something so bad. It should be rolled back. It certainly isnt worth the fee we are paying, to lose basic brand features is appauling, not to mention the reduced file upload speed. 

[Madelyn28032635zdr6]

Totally agree. Updates are supposed to make improvments to and add new functions, not deminish the ones we use to have!

[mason3274472623h1]

[abuse removed—please follow the forum guidelines to be kind and respectful]

the new version has video and more templates

[kevin27668198jg9t]

Adobe Express is awful and if it does not change soon I will delete my account.  Bring back Adobe Spark asap. 

[default32761592e70tmf]

I agree I can't do  enything the p;d one in my opinion is way better because it was not as laggy.

[G3P0]

You are spamming everyone who has ever replied to this thread with nonsense, John Jefferson. Please keep it on topic.

[Crazy old lady jewelry az]

When this update dropped there was so much content no longer available, I decided to cancel my premium membership. I did realize that the free version had a much smaller amount of space on the cloud. Many of my projects were automatically saved. I never choose to save them. So I get the message I need to make room in storage if I want to use adobe express. The only way to do this is 1 file at a time??? seriously. So I make a new account because I just need a background removed, I go through the motions and have to clean up the edit a bit with the erase function when I go to save I am told using erase is a premium function. You can remove the background but if the AI does a lousy job I have to pay to fix it. I will find some other option. Someone else who wants my hard earned money.

[Larka329045246fna]

Hi everyone i have some problem regarding pictures resize and some others issues 

[Tarun Saini]

Hi @Larka329045246fna,

We're sorry to hear about this. Could you please explain more about this issue with the resizing you're having? 

Regards,

Tarun 

[lynnc85212897]

IT ABSOLUTELY SUCKS I CAN'T BELIEVE IT - ALL MY IMAGES ARE FUZZY IN PRESENTATION MODE - I CAN'T EVEN USE IT ANYMORE, SO SAD BECAUSE I LOVED THE PREVIOUS VERSION

[Charlotte32130549v1dr]

Projects load infinitely, I can not migrate files (they are then empty), the automatic save does not work (loads infinitely) and even in the mobile version I now have problems (can no longer open projects).
Migration error keeps showing up in red.

What is going on?
Since the migration really nothing really works (since WEEKS now), unless I work completely on mobile version.
I have already tried all browsers, that can not be the reason.

[default31803336uf1nd2]

This "new" system is so cumbersome. How do I mute the sound on a video so I can do a voice over? This shouldn't be hard.
<>* Leon Pantenburg*
Photographer/Writer

[PII removed as per forum guidelines]

[jane-e]

@default31803336uf1nd2 wrote: How do I mute the sound on a video so I can do a voice over

You asked how to mute the video on August 21 and it was answered for you here:

https://community.adobe.com/t5/adobe-express-bugs/audio/idi-p/14025253

Jane

[ShashaK]

I totally agree!  This new version of Adobe Express is terrible and useless.  What is the point if we can do nothing with it?  I have been waiting for an hour for the page to "Getting everything ready."  I am going to ask my organization to find us an alternative software.  This one is just a wait of time.  There is no reason we should pay for the service.