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New Express Sucks!

Community Beginner ,
Aug 16, 2023 Aug 16, 2023

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This version is very difficult to use. I want the previous version of Express. I need something EASY? to use!!!
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correct answers 1 Pinned Reply

Adobe Employee , Sep 28, 2023 Sep 28, 2023

Hi Everyone,

 

I just came across this thread and want to thank everyone for reaching out and sharing all your valuable feedback.

I understand that many users face challenges with the new Adobe Express version, and I apologize for the frustration this has caused. Our engineering team is actively addressing the reported issues and improving the platform based on your feedback.

While waiting for these improvements, I encourage you to give the New Adobe Express a chance, continue exploring the plat

...

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Community Beginner ,
Apr 21, 2024 Apr 21, 2024

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I agree. I've been using this product since it was Adobe Spark and loved several of the features that have been removed. Each time I come here, I am more and more tempted to switch my work flow to Canva. I miss the ability to apply my branding overall. I miss the template suggestions for layout and font types. I could add the basic elements and then explore options for how I might arrange them. It feels like Adobe had take a huge step backwards in their product. I also miss the old webpage, look and feel.

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Community Beginner ,
Apr 23, 2024 Apr 23, 2024

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Hello Lyn,
Thank you for your encouraging feedback. Nevertheless, I hope that at least the text animations from the previous version will be added to this new version. All my projects are affected by the removal of the old animations... This arbitrary change with no possibility of going back to the previous version is very surprising.
Best regards,
Gregory

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Explorer ,
Apr 27, 2024 Apr 27, 2024

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No kidding. I installed. Launched. Tried a very simple AI generative fill and waited ... still waiting ... just to be able to type in wjst i wanted to generate. Never let me. Tried to size the masked image took 30 seconds. I finalky jist quit the app. Glad its part of my CC subscription. Certainly wouldnt pay extra cor it.  Worthless. App deleted. 

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New Here ,
May 04, 2024 May 04, 2024

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Please change this Adobe express to the old version! That new version is a nightmare! I created easily flyers, logos, etc but if this Adobe won't change it the old version k cancel my subscription and will contact a lawyer for all the files I created which won't open or being able to download. I used that app for my business, what you did to all the users is a shame. Layout suggestions isn't given anymore, resizing is a pain in the butt, I did lots of overlays with gradients. Nothing works anymore, I wonder who was responsible for such a useless upgrade?

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New Here ,
May 04, 2024 May 04, 2024

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Please Adobe, this is affecting all of our jobs. Please allow a down-grade to the old express. The new version on my iPad won't even let me access over a year's worth of my working files. 

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New Here ,
Jun 13, 2024 Jun 13, 2024

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I absolutely hate the new version of adobe express. I used to love it and use it all the time. Now I will be deleting the app and use Canva instead

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New Here ,
Nov 07, 2024 Nov 07, 2024

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Anyone here think that he tried to look more like CANVA?

It was soooooooooooooo good before! Now is even hard to drag any text inside the design. And of course, I lost years of work that are not in my file anymore. Dont be afraid of the conpetition Adobe, your essesnce is so much better that canva.  

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Adobe Employee ,
Nov 07, 2024 Nov 07, 2024

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Hi @Marina_Camargo5229 

 

Thanks for your feedback.

 

Could you elaborate on the difficulties dragging text to design? Are you using mobile or desktop?

 

Also, you shouldn't have lost files from the previous version of Express. Please check these previous posts depending on whether you are using desktop or mobile
https://community.adobe.com/t5/adobe-express-discussions/old-express-files-gone/m-p/14016699#M10937

https://community.adobe.com/t5/adobe-express-discussions/migrate-my-files-to-the-new-adobe-express-m...

 

Thanks,

Abhi G

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New Here ,
Dec 15, 2024 Dec 15, 2024

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I agree with everyone.  This upgrade (if you can call it that) is a total mess.  So hard to use its as if they want all their subscribers to cancel. I'm so disappointed 

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Adobe Employee ,
Dec 16, 2024 Dec 16, 2024

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Hey @Cowboy_Pedro, We understand you're having difficulty with the new Adobe Express updates and that the changes can be frustrating. While there are many new features, like bulk design creation, text animation, integration with other apps, and Generative AI features like Text-to-image and text-to-template, translating text in 46 languages, shared social calendars and so on, we'd like your feedback on whether you've used the new features and how they worked for you. 

You can get more info on the new version here: What's new in Adobe Express

 

Best!

Amitej

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Community Beginner ,
Dec 16, 2024 Dec 16, 2024

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I don't understand how can you force user to use an inferior new version and shot down access to the old superior one. I want to stay with old version. Photoshop wouldn't do such thing, Autodesk  wouldn't, Camtasia wouldn't, no respectful software would. Someone needs to be fired. I'm really frustrated.

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Adobe Employee ,
Dec 17, 2024 Dec 17, 2024

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Hello @Mark271

I understand your frustration, and I appreciate you sharing your feedback. Adobe Express has undergone updates in order to improve functionality, but I know that these changes can sometimes feel like a step back, especially if the previous version better suited your needs. While Adobe regularly works on refining the app, it’s important for us to hear from users like you so we can improve. If you'd like, I can help escalate your concerns, and in the meantime, I recommend checking Adobe's official channels for feature updates or alternatives that might better align with your workflow.

Thanks,

Chaimaa

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