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New Express Sucks!

Community Beginner ,
Aug 16, 2023 Aug 16, 2023

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This version is very difficult to use. I want the previous version of Express. I need something EASY? to use!!!
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correct answers 1 Pinned Reply

Adobe Employee , Sep 28, 2023 Sep 28, 2023

Hi Everyone,

 

I just came across this thread and want to thank everyone for reaching out and sharing all your valuable feedback.

I understand that many users face challenges with the new Adobe Express version, and I apologize for the frustration this has caused. Our engineering team is actively addressing the reported issues and improving the platform based on your feedback.

While waiting for these improvements, I encourage you to give the New Adobe Express a chance, continue exploring the plat

...

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Community Beginner ,
Oct 23, 2023 Oct 23, 2023

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Every time I export artwork any logos or elements imported with transparency become jagged, no matter how they are inserted (AI / EPS / PNG) 

Really, really frustrating issue, how a product goes out where you can't even export artwork with a crisp logo is surprising. 

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Participant ,
Oct 28, 2023 Oct 28, 2023

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I have noticed that Photo Grids with more than 20 photos on webpages will often cause the page to not save correctly. It is incredibly slow to upload images. When making changes while a >20 photo grid is still processing it will not auto save correctly and when publishing many of the images will be missing. The Old Express did not have this problem and was one of the main advantages for me using it over Microsoft Sway. Has anybody else noticed reduced performance?

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Community Beginner ,
Nov 07, 2023 Nov 07, 2023

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Adobe Express just simply will not open my projects. I assume it's because I can't afford the other plans.

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Adobe Employee ,
Nov 07, 2023 Nov 07, 2023

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Hi @Janice33457634wpuy 

Could you create a separate post about the issue you are seeing (Adobe Express just simply will not open my projects) with as much detail as possible (screenshots, error message etc.)

 

Thank
Abhi G

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Community Beginner ,
Nov 08, 2023 Nov 08, 2023

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This is all that happens when I try to open one of my projects.

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Community Beginner ,
Nov 08, 2023 Nov 08, 2023

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Update: The program will not do anything. It won't open a new project or open my existing projects.

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Participant ,
Nov 10, 2023 Nov 10, 2023

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I just noticed that New Express has implemented automatic redirects for webpages however this isn't working correctly. When duplicating a webpage it will automatically redirect the publish url to a previous project instead of keeping its uniqiue URL, there is no option to disable it. 

Screenshot 2023-11-11 101210.png

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Community Beginner ,
Nov 13, 2023 Nov 13, 2023

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The curved text has now come back. It should come up right in front of you when you click on text in the editor. works very well for me. but the par that everyones says about the app running slow is something that they need to fix

 

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Community Beginner ,
Nov 13, 2023 Nov 13, 2023

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This is all fine from the last time I used it

 

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New Here ,
Nov 14, 2023 Nov 14, 2023

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I have used Adobe Spark for a few years and it worked very well. Whilst I can expect a few bugs on a new platform the update is almost unusable and has been for quite some time. Could we have a date when the bugs will be addressed?

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Community Beginner ,
Nov 15, 2023 Nov 15, 2023

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What happened to Adobe Express. I am on their website and find that none of my projects are editable anymore! It's as if all my projects are frozen. Nothing works, I can't edit any layers and the Templates are totally greyed out. This is hugely frustrating and there seems to be no help at all from Adobe. Really, really infuriating!

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Adobe Employee ,
Nov 15, 2023 Nov 15, 2023

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@defaultcgjcc4b75ihh 

 

Could you please share the URLs of one or more of your projects (from the browser's address bar when the file is open)? A screenshot showing the grayed-out UI will also help.

 

Thanks,

Abhi G

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Community Beginner ,
Nov 15, 2023 Nov 15, 2023

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Hi


Here is the URL of one of my open projects and the screenshot of the grayed out templates as requested

Please help!


Martina Watson



express.adobe.com <>




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Adobe Employee ,
Nov 15, 2023 Nov 15, 2023

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Hi @defaultcgjcc4b75ihh 

 

The url and screenshot did not show up. Could you try navigating to https://community.adobe.com/t5/adobe-express-bugs/new-express-sucks/idc-p/14236737/page/4#M8032 in your web browser, and posting there?

 

Thanks

Abhi G

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New Here ,
Nov 15, 2023 Nov 15, 2023

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100 percent agree. It's no longer intuitive and I can't even edit the script anymore. The script box is no where to be found. The site is laggy as hell. UNUSABLE. PLEASE REVERT.

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Adobe Employee ,
Nov 15, 2023 Nov 15, 2023

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@JMHedrick 

 

The new version supports "inline" text editing; you don't need an external "script box" to edit text.

If you are having difficulty with this, please refer to this previous post: https://community.adobe.com/t5/adobe-express-discussions/entering-text-editing-mode/m-p/14035673#M10...
(and feel free to follow up, but in a separate thread please)

 

Thanks,
Abhi G

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Community Beginner ,
Nov 16, 2023 Nov 16, 2023

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Abhi.G    Amazingly, Adobe Express seems to be working properly today. I hope that holds. But thank you anyway.

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Participant ,
Nov 16, 2023 Nov 16, 2023

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I saw that Analytics have been added to webspages, when I look I cant see them, does anyone know where they appear?

Frustration with the new Adobe Express experience – Have an idea? Share it! (uservoice.com)

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Participant ,
Nov 19, 2023 Nov 19, 2023

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webpage view count is on the sharing pop up. Silly place to put it IMO, administrators now need to open every webpage to view updated view counts 

 

ccc.png

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Community Beginner ,
Nov 22, 2023 Nov 22, 2023

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We desperately need things like spellcheck in adobe express, as well as the ability to use these files in the rest of the adobe apps. Why pay for all of the adobe services when I can't use files across the apps? Adobe express has some extremely valuable features, and being able to pull my content into indesign from adobe express would be extremely valuable. Many other users have commented about jumping ship to canva because of the ease of their app. I don't want to pay for another app but it's become more tempting with all the bugs in adobe express.

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Adobe Employee ,
Nov 22, 2023 Nov 22, 2023

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Hey @Northwest29778056nk7l, We'll be evolving this feature further & bringing it back to the file thumbnail view as well. Until then, we appreciate your patience & support.

 

Thanks,

Amitej

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Community Beginner ,
Nov 28, 2023 Nov 28, 2023

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Yup. Embed codes don't work. Fonts are broken. It's a mess to try to use images sometimes. And videos disappeared which is so frustrating. I can't even recommend my students use this anymore. sigh. 

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Adobe Employee ,
Nov 29, 2023 Nov 29, 2023

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Hi @defaulttqn2p6a45aff 

 

Sorry to hear you are experiencing issues with the new version of Express. I see that you already posted a separate message about Embed codes. If you could do the same for the other issues you reported (Fonts are broken etc.) providing as much detail as possible, that would be great.

 

Thanks

Abhi G

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Explorer ,
Dec 05, 2023 Dec 05, 2023

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Been thinking about going back to Canva after this debacle of an update and limit on their mobile app...and I use the Adobe Creative Suite for multiple apps and options with videos, photos, illustrations, logo animations, etc...such a bummer and headache.

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Explorer ,
Dec 05, 2023 Dec 05, 2023

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I switched to Canva and find it excellent. Its only deficit is in having not very appealing fonts  Adobe is definitely ahead in that area. 

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