New Express Sucks!

[drandre]

This version is very difficult to use. I want the previous version of Express. I need something EASY? to use!!!

[ShashaK]

How can we give the new Adobe Express another chance if we can't even use it.  I opened Adobe Express at 8:00am this morning.  It is not 9:22am, and the image you see below is still there.  IT IS STILL "GETTING EVERYTHING READY...." 

I HAVE A PRESENTATION TO DO TODAY, AND I NEED TO PRINT THE POSTER I CREATED.  I CANNOT DO THAT BECAUSE STUDPID ADOBE EXPRESS IS NOT WORKING.  THANK YOU!!!!

[Wah A S]

I cannot upload PDF's nor Adobe video links into my Adobe Express files as these are "not supported".  I don't understand as these are both Adobe program files?  It seems absurd.

[Abhi.G @ ADBE]

Hi @ShashaK 

Sorry to hear you are running into this "Getting everything ready" issue. Could you share your adobe id (email that you sign in with) so I may look into associate logs. Feel free to DM me if you prefer.

As a workaround, could you try another browser or incognito window?

Thanks

Abhi G

[Lauren3244956993uy]

Images look fine in edit mode, but then when I publish my page they are blurry and look terrible. What is going on? 

[Bewitched_work1674]

I can't even figure out how to make pull images over from Lightroom.  That should be one of the most straightforward functions.  Not using this mess.

[Abhi.G @ ADBE]

@Bewitched_work1674 

The ability to import photos directly from Lightroom is not currently available. You can upvote/comment here: https://adobeexpress.uservoice.com/forums/951181-adobe-express/suggestions/46742365-import-projects-...

Thanks

Abhi G

[Ben254222838j9r]

Every time I export artwork any logos or elements imported with transparency become jagged, no matter how they are inserted (AI / EPS / PNG) 

Really, really frustrating issue, how a product goes out where you can't even export artwork with a crisp logo is surprising. 

[Northwest29778056nk7l]

I have noticed that Photo Grids with more than 20 photos on webpages will often cause the page to not save correctly. It is incredibly slow to upload images. When making changes while a >20 photo grid is still processing it will not auto save correctly and when publishing many of the images will be missing. The Old Express did not have this problem and was one of the main advantages for me using it over Microsoft Sway. Has anybody else noticed reduced performance?

[Janice33457634wpuy]

Adobe Express just simply will not open my projects. I assume it's because I can't afford the other plans.

[Abhi.G @ ADBE]

Hi @Janice33457634wpuy 

Could you create a separate post about the issue you are seeing (Adobe Express just simply will not open my projects) with as much detail as possible (screenshots, error message etc.)

Thank
Abhi G

[Janice33457634wpuy]

This is all that happens when I try to open one of my projects.

[Janice33457634wpuy]

Update: The program will not do anything. It won't open a new project or open my existing projects.

[Northwest29778056nk7l]

I just noticed that New Express has implemented automatic redirects for webpages however this isn't working correctly. When duplicating a webpage it will automatically redirect the publish url to a previous project instead of keeping its uniqiue URL, there is no option to disable it. 

[default33589132y7hq09]

The curved text has now come back. It should come up right in front of you when you click on text in the editor. works very well for me. but the par that everyones says about the app running slow is something that they need to fix

[default33589132y7hq09]

This is all fine from the last time I used it

[a2nman]

I have used Adobe Spark for a few years and it worked very well. Whilst I can expect a few bugs on a new platform the update is almost unusable and has been for quite some time. Could we have a date when the bugs will be addressed?

[defaultcgjcc4b75ihh]

What happened to Adobe Express. I am on their website and find that none of my projects are editable anymore! It's as if all my projects are frozen. Nothing works, I can't edit any layers and the Templates are totally greyed out. This is hugely frustrating and there seems to be no help at all from Adobe. Really, really infuriating!

[Abhi.G @ ADBE]

@defaultcgjcc4b75ihh 

Could you please share the URLs of one or more of your projects (from the browser's address bar when the file is open)? A screenshot showing the grayed-out UI will also help.

Thanks,

Abhi G

[defaultcgjcc4b75ihh]

Hi


Here is the URL of one of my open projects and the screenshot of the grayed out templates as requested

Please help!


Martina Watson



express.adobe.com <>






[Abhi.G @ ADBE]

Hi @defaultcgjcc4b75ihh 

The url and screenshot did not show up. Could you try navigating to https://community.adobe.com/t5/adobe-express-bugs/new-express-sucks/idc-p/14236737/page/4#M8032 in your web browser, and posting there?

Thanks

Abhi G

[JMHedrick]

100 percent agree. It's no longer intuitive and I can't even edit the script anymore. The script box is no where to be found. The site is laggy as hell. UNUSABLE. PLEASE REVERT.

[Abhi.G @ ADBE]

@JMHedrick 

The new version supports "inline" text editing; you don't need an external "script box" to edit text.

If you are having difficulty with this, please refer to this previous post: https://community.adobe.com/t5/adobe-express-discussions/entering-text-editing-mode/m-p/14035673#M10...
(and feel free to follow up, but in a separate thread please)

Thanks,
Abhi G

[defaultcgjcc4b75ihh]

Abhi.G    Amazingly, Adobe Express seems to be working properly today. I hope that holds. But thank you anyway.

[Northwest29778056nk7l]

I saw that Analytics have been added to webspages, when I look I cant see them, does anyone know where they appear?

Frustration with the new Adobe Express experience – Have an idea? Share it! (uservoice.com)

[Northwest29778056nk7l]

webpage view count is on the sharing pop up. Silly place to put it IMO, administrators now need to open every webpage to view updated view counts