Received the "You're In" Email but having access issues

[graceful_photo16B8]

I got my official invitation, clicked on the link, logged on and seemingly got in with the "You're In" website. When I follow the "click here" link to the Firefly site, it presents options to generate images and text effects. But those don't actually work. The website just takes me to a generic site with an intro video and a "request access" button. Any idea what's amiss here?

[graceful_photo16B8]

*Update* If you are still having access issues after filling out our form, we have added a checkbox in the survey so we can have the appropriate team look into your account further. Please use this link to fill out the form. Thank you for your patience!

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If you have received the "You're In" email but are unable to access Firefly, please check that the email address in your Account profile (See screenshot) is the same email you requested access with.

• You must have an Adobe ID associ

[Colin291077459e0q]

I'm in the same boat as everybody else it seems... logged out, logged back in - still no 'ta da!' moment.
Looking forward to testing the awesomeness though 🙂

[Mr. Peter Schmidt]

Same issue here. Received "You're In" email but not getting access.

[martinc62537329]

Please advise, according to the message received, I’ve been approved for “firefly” but when I click on the link given

I am unable to find any way to generate an image? I am being sent to the original page descibing the Beta and requesting an invite

Thanks in advance for your assistance

 MC

[Colin291077459e0q]

Seems to be happening to a few of us 😞
I'm still waiting tech help - but I'm guessing it might just take a while... *sigh*

[martinc62537329]

Thanks for your reply
I guess i am not alone
MC

[Nicole02]

Hi, I'm also having the same issue. 

[Ben29126118we8r]

Same here. 

[Oscar29110776t3bv]

OK, this is a problem right here: "Adobe ID email address to provide access to"

Do NOT use E-mail addresses as user IDs. This is an ignorant, amateur-hour policy that leads to security issues, identity theft, and fiascoes like this beta sign-up. You never see banks or brokerages using E-mail addresses as user IDs, and there's a good reason for that. Even FREE online-forum software allows users to set up proper user IDs.

Get it together, Adobe. This is embarrassing.

[seat 2a40749400]

Ok, completely new to this, and I'm probably missing something really bloody obvious. When I click on the Check out Adobe Firefly https://firefly.adobe.com/ link in my You're In Adobe email, it just leads me to the Request Access page, and asks me to request access?

[Taveren_Tavern]

I received the acceptance email for the Firefly Beta. I clicked the provided link and am still getting the request access buttons. I tried clicking the generate button, but that only took me to the overview video pages. I have filled out the form in the "problems" chat on Discord, and I have verified that my email was the same as the one I signed up with. 

thanks for your time,

Jorge Chavez

[Plisson]

Good day,

A few days ago I received an e-mail that I could start using Adobe Firefly. Until now, still not able to access as the page keeps on showing 'Request Access'. I've tried multiple browsers and devices, but so far no luck.

Only thing I can think of is that my e-mail address in my Adobe Account if written in all uppercase letters (XX@XX.XX) while when I requested acces for Adobe Firefly is entered my e-mail address in all lowercase letters (xx@xx.xx).

Hope someone can assist with this.

Thanks,

Plisson

[Oscar29110776t3bv]

It's pretty clear at this point that the beta is a fiasco. Do we really need more people piling onto this thread with the exact same report?

[Jonathan29120260g7dx]

Hi I have some issues with opening Firefly, although i have been accepted for bete. Can u help with that?

[jeremybirn]

After signing up to try Adobe Firefly, I got e-mail saying "You're in! We are so excited to see what you think of Adobe Firefly! Below is a list of resources to help you get started with the beta and engage with our team

Check out Adobe Firefly"

But that's the end of it. The firefly.adobe.com website only shows an ad for Firefly, and I don't see any new plug-in or app in my software, so there's nothing to actually try?

The FAQ doesn't even say whether you're supposed to use it through a website, or if there's a new app, or so I don't even know where it was supposed to work.

[alfredp10077904]

Hi, I received an email saying that "You're in" for Adobe Firefly but I don't see any download/login links for it.

[SpaceChannel99]

I received you're in email, but still don't have access to firefly.

[ajmars]

I signed up for the Firefly beta, received the "You're in" email, tried to login with the same email on the beta site, but still see the "request access" button and can't use the generators.

[defaultlpezi57dqw99]

I got the confirmation sent to my inbox, however when I sign in to firefly, It still say request access to continue.

[b0bbybr0wn1979]

I am also experiencing this.

[MajorPanicX]

I got the email yesterday saying that I am in but I am unable to access. I filled the Adobe Firefly Adobe ID Correction Form as well but it's been 24 hours and no update yet. Tried loggin in and out, trying in different browser, etc. but to no avail. 

[qiul29048307zfbd]

me too! and if you solved it,pls tell me how

[Oscar29110776t3bv]

WE KNOW.

People, please read this thread. This beta launch is a failure. It does little good to repeat what has already been posted dozens of times.

[Javier29153165rjf2]

No me llega el acceso a ADobe Firefly

[Bampson]

is there an official answer from Adobe on this ? 

[Bakhtiar Uddin]

I haven't heard anything new, so how long will it take to get approval?